Solved Strange shut down

dani02

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so this week i have faced some strange laptop behaviour. When the battery is at 10-13% and i get that message from windows..after a few seconds the laptop suddenly shuts down . no warning ..nothing..it shuts down in a second. why is that?

Here are some informations provided by the Event Viewer
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus X54C
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core B960 2.2.Ghz
Motherboard
Asus K54C
Memory
4 GB DDR3
Graphics Card(s)
Intel HD Graphics 3000
Screen Resolution
1366 x 768
Hard Drives
1 Hard Drive 500GB
Mouse
Canyon
Browser
Google Chrome
Hello Dani,

Normally you should have gotten a low battery warning before your laptop just shuts down.

The settings for this are under Battery in your Advanced Power Plan Settings like below. You will be able to turn on or off the "Low battery notification", and set what battery percentage "level" to reach before doing the "action" you set.

Hope this helps, :)
Shawn
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
i actualy get the notfication. but in my opinion ( compared with the past months ) it shouldn't shut down after the low battery notification ( yellow color ) . the critical battery notification ( red color ) deosn't have time to appear beacause the laptop suddenly stops . i have changed those settings. now i will get the low battery notification at 10% instead of 5 % . thanks
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus X54C
OS
Windows 7 Ultimate x64
CPU
Intel Pentium Dual Core B960 2.2.Ghz
Motherboard
Asus K54C
Memory
4 GB DDR3
Graphics Card(s)
Intel HD Graphics 3000
Screen Resolution
1366 x 768
Hard Drives
1 Hard Drive 500GB
Mouse
Canyon
Browser
Google Chrome
You're most welcome Dani. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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