Strange shutdown problem in Win 7 RC

[balky]

Here is my setup
CPU: Intel Pentuim Core 2 Duo E4500
MB: Asus P5K
RAM: 2x 2GB Kingston
Video Card: MSI Radeon HD4850 512
Sound Card: Asus XONAR HDAV 1.3
PSU: Antec EarthWatts EA500 500W
Case: Silverstone LC20M
Dual booting Vista 64bit home premium edition and Win 7 RC

Problem: When I choose to shutdown the PC in Win 7 RC, the shut down process does not complete, the CPU fan keeps running and at the same time it looks like everything has been shut down from outside. When the PC is in this state, it is not possible to start it using the imon remote.
I always have to press and hold the power button for about 5 seconds before the CPU fan stops, after which it becomes possible to start the PC with the imon remote.

I do not have this problem with the Vista setup, the shutdown completes as expected with Vista.

Any ideas what might be going wrong?

 

[johngalt]

Sounds like you're missing drivers for some of your hardware - for example, my motherboard works perfectly fine in W7 - but when I install the nVidia ForceWare drivers for my mobo (15.40?) I get the ability to use the Hardware virtualization in virtual machines.

You might have something similar going on - the iMon remote may not work until you get all your drivers situated.

Filling out your system specs (see the link below your name and picture on the left) would go a long way to being able to help troubleshoot more in depth.

 

[balky]

Thanks,
I have updated my system specs as requested.
The PC has all latest drivers and mobo BIOS is also the latest.
what is even more strange is that the PC hibernates properly.
when I choose to shut down, the shut down process does not complete properly, but hibernate works flawlessly...
Any thoughts?

 

[blackjaw]

Are you running an Anti-Virus program? If so, what kind?

I am having the same issue on my HP G60 laptop. Every so often, it just crashes on shutdown and never completes the actual shutting off of the computer. I have been replacing drivers as I find them. I get the Event ID: 41 in my event logs, stating my windows did not shut down properly. I also managed to capture one BSOD with the 9F code as the problem. The only thing that I can think of besides some random driver I may have missed, is my Nod32 might be causing the problem.

 

[balky]

I don't have any anti-virus software...

 

[Dogz]

It also could be that W7 didn't install correctly.

 

[zigzag3143]

I don't have any anti-virus software...

Balky

Haven't been following this thread but has anyone asked you to check if your computer supports all the sleep configs? type cmd in search, and in the command window type powercfg -a. It will report the sleep states supported.

Hope this helps

Ken

 

[Dogz]

Mine keeps saying invalid parameters. Okay it now says.

 

[SquonkSC]

Here is my setup
CPU: Intel Pentuim Core 2 Duo E4500
MB: Asus P5K
RAM: 2x 2GB Kingston
Video Card: MSI Radeon HD4850 512
Sound Card: Asus XONAR HDAV 1.3
PSU: Antec EarthWatts EA500 500W
Case: Silverstone LC20M
Dual booting Vista 64bit home premium edition and Win 7 RC

Problem: When I choose to shutdown the PC in Win 7 RC, the shut down process does not complete, the CPU fan keeps running and at the same time it looks like everything has been shut down from outside. When the PC is in this state, it is not possible to start it using the imon remote.
I always have to press and hold the power button for about 5 seconds before the CPU fan stops, after which it becomes possible to start the PC with the imon remote.

I do not have this problem with the Vista setup, the shutdown completes as expected with Vista.

Any ideas what might be going wrong?

Maybe a weird question.

Do you chose start menu and then shutdown?

Are you sure you are not confusing the standby button with the shutdown button, they look alot alike.

I ask because from what you describe it looks to me the computer goes to standby S1 state, and not shutdown.

If in the Bios, standby is set to S1 or even S1+S3,
The computer will go to S1 standby, the cpu fan will keep turning, while power to usb is cut off.
In this case you can't wake up by remote.

if in the Bios you chose S3 standby, the fans go out and USB keeps power, providing you set the appropriate jumpers on your mainboard to usb +5 VSB.
This makes the use of remote to wake up possible.

How to set the usb +5 VSB jumpers you can find in your mainboard manual.
If you lost it, you can go to the site and download it in PDF.

Good luck

 

[Mino]

Hello everyone.

I have the same problem, but my windows 7 is not RC, is the official one.

I have a MB ASUS P5K-E WiFi.
I installed Windows 7 Ultimate 32bit as the new installation.
I did update the drivers on the asus site, and 7 from microsoft update.
Unfortunately I can not solve my problem.
Since I Win7 my pc does not turn off more completely. All the fans are turned on and the only way to shut it down and hold the power button for more than 4 seconds.
Hibernation and Suspend mode, work properly.
Only the shutdown process does not allow switching off the fans.
If shutdown the system, only way to turn it back on, is to press Reset button of the case.
With Vista and XP had no problems.
How can I fix?
Thank you all for your help.

 

[balky]

Very very strange indeed...
The problem remained when I moved from win7 RC to win7 RTM...
There were no new bios updates available for the P5K motherboard, so I had to change my motherboard to solve the issue...
I guess it's a motherboard model issue...

 

[lizmike]

Fan keeps running on shutdown

Try this which a friend passed to me.
Click “Start”, on “Computer” click right mouse button and select “Properties”, click “Device Manager”, select “IEEE 1394 Bus Host Controllers” group, only contains one device called “VIA 1394 OHCI Compilant Host COntroller” on that click right mouse button and select “Properties”, select “Power Management” tab, and finally check the “Allow the computer to turn off this device to save power” box!

 

[Mino]

I went to device manager and under the group "IEEE 1394" There are two devices:
"VIA 1394 OHCI Host Controller Compilant"
"LSI 1394 OHCI Host Controller Compilant"
I made the right button on "VIA 1394 OHCI Host Controller Compilant" but the Power Management tab is not present.

 

[dsperber]

Saw a series of solutions for this problem (including mine) on another site. This may solve your problem as well.

In Device Manager, a number of devices may show the "Power Management" tab with the "allow the computer to turn off this device to save power" box checked. Some machines have this tab on certain devices, and others do not.

===> If Power Management tab is present, UN-CHECK the "allow computer to turn off this device to save power" option.

In particular, I saw this same recommendation for (1) M-audio sound card, (2) IEEE 1394 controller, either built-in or on other hardware such as Creative Audigy sound cards, (3) LAN network adapter, and (4) USB Root Hub... which was my own particular solution (I have eight of these on my motherboard, and I un-checked the power save option on all eight).

Once these power save options were un-checked (just un-checking the USB ones, for me, did the trick... leaving the LAN network adapter one checked) lo and behold Win7 Pro 64-bit would now shut down normally.

I'm guessing in my case it was the unused USB Root Hub devices that had gotten "powered down" and were not getting "powered up" by the Win7 shutdown process so that the machine could truly be powered off. I don't think my LAN network adapter would ever enter that "powered down" state.

Obviously this is a Win7 bug, and hopefully it will be fixed by MS eventually.

Or, it may be tied to BIOS settings. I certainly have not changed any default Power Management settings for my SuperMicro C2SBX board, but it shuts down fine under WinXP Pro. Just not under Win7... until I un-checked the options on all my USB Root Hub devices as described above.

YMMV.

 

[pratt]

===> If Power Management tab is present, UN-CHECK the "allow computer to turn off this device to save power" option.

In particular, I saw this same recommendation for (1) M-audio sound card, (2) IEEE 1394 controller, either built-in or on other hardware such as Creative Audigy sound cards, (3) LAN network adapter, and (4) USB Root Hub... which was my own particular solution (I have eight of these on my motherboard, and I un-checked the power save option on all eight).

Hello,

Just adding that this fix works on an Asus P5KC. Although as an addendum, make sure that if you are using power saving settings you disable usb suspend, otherwise it will reset the usb power save settings in the device manager.

control panel -> power options -> change plan settings -> change advanced power settings -> USB Settings -> USB selective suspend setting -> Disabled.

Cheers.

 

[DaveInAustin]

Shutdown problem diagnosis

Running Win7 Home Premium X64 Build 7600 - had similar shutdown problems, including hang on "Windows shutting down" screen. Traced it all back to a bad driver (in my case I had recently installed Virtual Clonedrive, a CD/DVD emulator). After removing that program, everything is back to normal.

If shutdown has never worked properly for you, I suggest a clean install.

If the problem began recently I suggest you boot into Safe Mode and try shutdown from there. If it works properly from there, you most likely have a hanging driver or service.

To diagnose in normal mode, boot normally then stop all programs you can that run on the toolbar and try shutdown. If it still fails, repeat using Task Manager to stop background programs that auto-start, and finally check Services that start automatically.

I have found Reveo Uninstaller to be handy for diagnosing recently-introduced problems. Sort the installed program list by most recent install date then start down the list removing a program, trying shutdown, and repeating until you fix the problem or run out of programs to remove.

 

[patiko84]

Try this which a friend passed to me.
Click “Start”, on “Computer” click right mouse button and select “Properties”, click “Device Manager”, select “IEEE 1394 Bus Host Controllers” group, only contains one device called “VIA 1394 OHCI Compilant Host COntroller” on that click right mouse button and select “Properties”, select “Power Management” tab, and finally check the “Allow the computer to turn off this device to save power” box!

thank you......