Sudden BSOD on newer PC

[Corso]

i got this computer not long ago, it arrived early april. The PC was running like a dream for the first few weeks. I started using Sony Vegas 10 for video editing and that's when it seems the BSOD's started. Sometimes it happens 5 minutes after using sony vegas, sometimes it runs fine for a day and doesn't crash the pc, so i'm not sure if that is the problem just trying to give as much info as i can.

Operating System
MS Windows 7 Home Premium 64-bit
CPU
Intel Core i5 650 @ 3.20GHz 36 °C
Clarkdale 32nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Dell Inc. 0C2KJT (CPU 1)
Graphics
DELL P2211H (1920x1080@60Hz)
ATI Radeon HD 5450
Hard Drives
977GB Western Digital WDC WD1001FAES-75W7A0 ATA Device (SATA)
488GB Western Digital WDC WD5000AAKS-40YGA1 ATA Device (SATA)
Optical Drives
PLDS DVD+-RW DH-16ABS ATA Device
Audio
Realtek High Definition Audio

 

[seavixen32]

Welcome to Windows Seven Forums.

Not wishing to duck out here, but as it's a new computer I'd be inclined to get in touch with Dell to repair or replace your computer while it's still under warranty.

Failing that, have you tried a system restore to a point before you started using Sony Vegas?

 

[Corso]

i haven't tried a system restore before using vegas, but it seems that it only crashes when using vegas or just after so i wasn't sure if there's an outdated driver or something in the system that shouldn't be causing it to crash with vegas (or other programs that might use the same drivers / resources) or if it's something else. i forgot to mention as well the second harddrive installed the 500GB (488GB) drive i put in myself out of my other computer.

 

[seavixen32]

You might want to have a look in the Windows 7 Compatibility Centre for any compatibility issues.

 

[Corso]

came up Compatible, no action required (for both 32bit and 64bit version) i am running the 32bit.

 

[seavixen32]

In that case I'm out of ideas other than trying a system restore to isolate the problem.

You might want to start a fresh thread on the Graphics forum in the hope someone more knowledgeable than me can help out.

 

[mgorman87]

What type of power supply do you have?

 

[Corso]

is there a way to tell without opening the pc up?

 

[mgorman87]

is there a way to tell without opening the pc up?

If it is a OEM machine (dell, intel, etc) then you can probably find it online. If it's not online then you'll need to open the case.

 

[Corso]

online it says a 250watt power supply but are you wanting the actual model and what not?

 

[seavixen32]

Dell Support

Not sure where you live so you'll probably need to select your region from the link at the top of Dell's page.

 

[mgorman87]

online it says a 250watt power supply but are you wanting the actual model and what not?

No. Did you add/change anything in your system or is it how you bought it?

 

[Corso]

yes, as soon as the pc arrived i turned it on for first time use, than shut it down and added in the other harddrive from my other pc to this one, its the 488GB harddrive listed second in my first post. i added it the same day not just recently.

 

[seavixen32]

Try disconnecting the HDD you added to see if that stops the blue screening.

I suppose you could be overloading the power supply.

 

[mgorman87]

yes, as soon as the pc arrived i turned it on for first time use, than shut it down and added in the other harddrive from my other pc to this one, its the 488GB harddrive listed second in my first post. i added it the same day not just recently.

[B] 	ATI Radeon™ HD 5450 Graphics  [/B]

Speeds & Feeds 
[LIST]
[*]Engine clock speed: From 400Mhz to 650Mhz
[*]Processing power (single precision): 104 GigaFLOPS
[*]Polygon throughput: From 400M to 650M polygons/sec
[*]Data fetch rate (32-bit): 12.8 Billion to 20.8 billion fetches/sec
[*]Texel fill rate (billinear filtered): 3.2 Gigatexels - 5.2 Gigatexels/sec
[*]Pixel fill rate: 1.6 Gigapixels - 2.6 Gigapixels/sec
[*]Anti-aliased pixel fill rate: 10.4 Gigasamples/sec
[*]Memory clock speed: 400 MHz DDR2 and up to 800 MHz DDR3
[*]Memory data rate: 0.8 Gbps DDR2 and up to 1.6 Gbps DDR3
[*]Memory bandwidth: 6.4 GB/sec (DDR2) and up to 12.8 GB/sec (DDR3)
[*]Typical power: 19.1Watts
[/LIST]
 			 			
 		
 			 			 			
[LIST]
[*]PCI Express® based PC is required with one X16 lane graphics slot available on the motherboard
[*][COLOR=Red]400 Watt or greater power supply recommended [/COLOR]
[*]Certified power supplies are recommended.  Refer to [url=http://support.amd.com/us/certified/power-supplies/Pages/listing.aspx]AMD Certified Power Supplies[/url] for a list of Certified products
[*]Minimum 1GB of system memory
[*]Installation software requires CD-ROM drive
[*]DVD playback requires DVD drive
[*]Blu-ray™ playback requires Blu-ray drive

[/LIST]
So to start off. ATI recommends a 400w or greater PSU. You have a 250w. So right there you will start to have problems. I would remove your second hard drive that you added and see if the BSODs become less frequent or longer periods between them. Because you have a mini desktop it is hard to find a decent PSU that you can replace.

 

[Corso]

that would make sense, is there any evidence or pointers that could be the problem in the dump logs i uploaded? i don't know why dell would build a brand new pc like that if the specs call for a better psu. i will pull the cover off and see what power supply is actually in there because the 250W spec i got was off the base model on the website and i customized it adding a better stock HD and an upgrading video card so they may have upgrading the power supply as well to accomodate.

 

[seavixen32]

Looking at the information mgorman87 posted you've no choice but to remove the second hard drive.

 

[mgorman87]

To what seavixen said in the beginning, you might as well let Dell figure out what's wrong with it if you don't want to mess around.