Sudden shutdowns on low battery

PlasticTopHat

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My computer was working just fine a few weeks ago, but lately it hasn't been reacting properly to low battery levels. Instead of giving me two warnings and then going through the shutdown process, it now gives me no warnings and then there's a physical click as my screen goes black instantly. When I plug it in and turn it back on, it asks if I want Safe Mode or Normal Startup, and it does not restore any of my windows as it would if it went through the proper low-battery shutdown process. Can someone explain why this is happening, whether it is harmful, and how I can make it work right again?

Thanks!
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 64-bit
Antivirus
Kaspersky
Browser
Firefox
Hi how old is the battery? could be because the battery needs to be replaced.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
Hi how old is the battery? could be because the battery needs to be replaced.
It's almost three and a half years old, I believe.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 64-bit
Antivirus
Kaspersky
Browser
Firefox
I think it's time for a new battery. General they last 2 maybe 3 years
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
dell xps 9000
OS
win 10
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