UPDATE: Let me start over. It might not be svchost.
For several weeks I couldn't get Windows 7 to successfully do a windows update. Always had the same ten updates pending installation, and they'd fail. Finally I had enough trying to figure out why and did a system restore to about early december 2016. I installed about 24 pending updates, and they didn't fail. Problem solved, right?
Until twenty-four hours later when I started suffering horrific slowdown with my ram usage up to 97%, sometimes freezing the computer. The only unusually ram-hungry process was the svchost process that runs these services: windows audio endpoint builder, human interface device access, network connections, program compatibility assistant service, superfetch, distributed link tracking client, desktop window manager session manager, diagnostic system host, wlan autoconfig, portable device enumerator service, and windows driver foundation user-mode driver framework. But while the computer's memory usage is always between 85% and 97%+ (and that's after i disabled write caching; before that, the process used so much ram so quickly the computer wasnt functional), svchost only uses a few hundred megabytes at most.
There appears to be no memory leak at all when i run in safe mode. I did a number of virus scans with AVG and found no threats. I did a test to check for errors and there didn't appear to be any. I also remember seeing an error message about java during one of the first memory leak spikes, but i didnt write it down.
Please, please give me a suggestion to solve this. I don't know how my computer became this sick overnight, and I don't know how to fix it.
Windows Genuine and Activation info:
EDIT: Uploaded my CBS logs finally. The forum wasn't allowing me to upload directly and claimed the path was invalid or the filename changed, no matter where i moved the file. So I tried Mediafire, but kept getting a message about an outdated adobe flash pluging being prevented from running by firefox, until i okayed it. Then it kept freezing up whenever i highlighted Copy to Clipboard so I could share the damn file, as if somebody's hovering over my shoulder and deliberately stopping me from getting help resolving this.
Please tell me there's a way to fix this and get things back to normal.
For several weeks I couldn't get Windows 7 to successfully do a windows update. Always had the same ten updates pending installation, and they'd fail. Finally I had enough trying to figure out why and did a system restore to about early december 2016. I installed about 24 pending updates, and they didn't fail. Problem solved, right?
Until twenty-four hours later when I started suffering horrific slowdown with my ram usage up to 97%, sometimes freezing the computer. The only unusually ram-hungry process was the svchost process that runs these services: windows audio endpoint builder, human interface device access, network connections, program compatibility assistant service, superfetch, distributed link tracking client, desktop window manager session manager, diagnostic system host, wlan autoconfig, portable device enumerator service, and windows driver foundation user-mode driver framework. But while the computer's memory usage is always between 85% and 97%+ (and that's after i disabled write caching; before that, the process used so much ram so quickly the computer wasnt functional), svchost only uses a few hundred megabytes at most.
There appears to be no memory leak at all when i run in safe mode. I did a number of virus scans with AVG and found no threats. I did a test to check for errors and there didn't appear to be any. I also remember seeing an error message about java during one of the first memory leak spikes, but i didnt write it down.
Please, please give me a suggestion to solve this. I don't know how my computer became this sick overnight, and I don't know how to fix it.
Windows Genuine and Activation info:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A3B663DA-7FA1-4778-AE2A-C284F832FEED}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A3B663DA-7FA1-4778-AE2A-C284F832FEED}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-300886815-453708303-3291578437</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 540 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.1.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20090825000000.000000+000</Date></BIOS><HWID>DC203007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>AS09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>4F4A2BE538EEF5A</Val><Hash>b1xGejdphVGr5CAOqJdO2++O6KE=</Hash><Pid>54186-700-9381572-17173</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:28:2016 20:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAIAAAAAAAAAAgABAAEAonaAF4hAhDR0lEa80AvweHi32GyM6T6lTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 082509 APIC1243
FACP 082509 FACP1243
HPET 082509 OEMHPET
MCFG 082509 OEMMCFG
SLIC DELL AS09
OEMB 082509 OEMB1243
GSCI 082509 GMCHSCI
SSDT DpgPmm CpuPmEDIT: Uploaded my CBS logs finally. The forum wasn't allowing me to upload directly and claimed the path was invalid or the filename changed, no matter where i moved the file. So I tried Mediafire, but kept getting a message about an outdated adobe flash pluging being prevented from running by firefox, until i okayed it. Then it kept freezing up whenever i highlighted Copy to Clipboard so I could share the damn file, as if somebody's hovering over my shoulder and deliberately stopping me from getting help resolving this.
Please tell me there's a way to fix this and get things back to normal.
Last edited:
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- dell studio 540
- OS
- windows 7 home premium 64-bit
- CPU
- intel core 2 quad cpu q8300 2.50 ghz
- Memory
- 6 gb
- Graphics Card(s)
- intel integrated POS
- Antivirus
- avg free edition
- Browser
- firefox
