System Image Backup missing

jayrwv

New member
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I have run the "create system image" successfully until today. I have an external HD for that image file. It appears to run, goes through the steps and says it has created the image. But when I go to the external HD and click on the Image file that was created there is nothing there. It shows 0. What could I have done to do this. I even looked for that image file on my C: drive, just in case, but it is not there either.
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension 5100
OS
Windows 7 Professional 32 bit Build 7600
CPU
Intel Pentium 4
Motherboard
Dell 0J8885
Memory
1 GB
Graphics Card(s)
256 MB PCI Express, ATI Radeon X600 SE Hypermemory
Sound Card
Integrated Audio with Dolby (Integrated Systems)
Monitor(s) Displays
Dell 1704FPT
Screen Resolution
1280 x 1024
Hard Drives
160 MB Serial ATA
160 GB Maxtor external
PSU
2.80 ghz
Case
Mini Tower
Keyboard
Dell wireless
Mouse
Microsoft
Internet Speed
ADSL
Jay

Is the internal drive split into 2 partitions? How much total space on c and free space on c? By 0 you mean zero bytes, or you dont see anything?
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Win7 Backup & Restore creates the system image on:

  • drive:\WindowsImageBackup\xxx\Backup yyy zzz
    (drive = HD where you set backup to save the image, xxx = your computer name, yyy = date of backup and zzz
    = a six digit number)
Is this the location where you are looking?

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Kari - Thanks.
Following the information you gave I do find the system image. I first got the 0 bytes infor when I held the cursor on the system image name. I am a bit embarrassed to say when I open that file there is the PC file with all the image files. Taking about 54 GB, if I recall correctly. So I guess I don't have a problem. I did the create system image and the Windows Backup. Are both necessary? I think I need to do more reading before I ask for help. Thanks a lot.
 

My Computer

Computer Manufacturer/Model Number
Dell Dimension 5100
OS
Windows 7 Professional 32 bit Build 7600
CPU
Intel Pentium 4
Motherboard
Dell 0J8885
Memory
1 GB
Graphics Card(s)
256 MB PCI Express, ATI Radeon X600 SE Hypermemory
Sound Card
Integrated Audio with Dolby (Integrated Systems)
Monitor(s) Displays
Dell 1704FPT
Screen Resolution
1280 x 1024
Hard Drives
160 MB Serial ATA
160 GB Maxtor external
PSU
2.80 ghz
Case
Mini Tower
Keyboard
Dell wireless
Mouse
Microsoft
Internet Speed
ADSL
Nice you found it. This thread can maybe give you some ideas of backing up and restoring your system.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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