Hi
I have a problem. Last evening my PC seems to have been hit with something. The PC has Windows 7 Pro (64) installed (on C Drive) and an extra drive for most of my data.
When I got to the PC this morning the screen was sitting on the Startup Repair screen. I tried to reboot the following happens:
PC boots and I see the screen where windows starts "Starting Windows"
Then a big white bar appears at the bottom of the screen which says "Windows is loading files".
When this is finished a screen appears with Startup Repair and checks the system
Once completed the message is "Startup Repair cannot repair this computer automatically"
At no time from here can I get into Windows.
Now I have read a lot of posts and I have downloaded Rkill, Spyware Doctor, MBAm but I can only try to run these from the command prompt and when I try I get the message "The subsystem needed to support the image type is not present"
So using command prompt I tried to find the registry values listed in the posts I read but no exist.
In fact what I have discovered is the following:
The drive the system is not running from is X: and my C: Drive is now the E: Drive (I can see the files on it but cannot run anything from it)
If I look in Task Manager I find a reference to the shell being run as WinPE Shell - in fact in the registry I found
Product Windows (TM) Code Name "Longhorn" PreInstallation Environment
EditionID WindowsPE
Installation Type WindowsPE
System Root X:\Windows
I am totally at a loss for how to fix this problem. Please can I get some assistance.
Thanks
Gary
I have a problem. Last evening my PC seems to have been hit with something. The PC has Windows 7 Pro (64) installed (on C Drive) and an extra drive for most of my data.
When I got to the PC this morning the screen was sitting on the Startup Repair screen. I tried to reboot the following happens:
PC boots and I see the screen where windows starts "Starting Windows"
Then a big white bar appears at the bottom of the screen which says "Windows is loading files".
When this is finished a screen appears with Startup Repair and checks the system
Once completed the message is "Startup Repair cannot repair this computer automatically"
At no time from here can I get into Windows.
Now I have read a lot of posts and I have downloaded Rkill, Spyware Doctor, MBAm but I can only try to run these from the command prompt and when I try I get the message "The subsystem needed to support the image type is not present"
So using command prompt I tried to find the registry values listed in the posts I read but no exist.
In fact what I have discovered is the following:
The drive the system is not running from is X: and my C: Drive is now the E: Drive (I can see the files on it but cannot run anything from it)
If I look in Task Manager I find a reference to the shell being run as WinPE Shell - in fact in the registry I found
Product Windows (TM) Code Name "Longhorn" PreInstallation Environment
EditionID WindowsPE
Installation Type WindowsPE
System Root X:\Windows
I am totally at a loss for how to fix this problem. Please can I get some assistance.
Thanks
Gary
Last edited:
My Computer
- OS
- windows 7 64