System restore not working, windows will not start,

[Lyman]

Having some issues,

Hp 6280 with windows 7 64 home premium

Started and ran fine for about an hour, then I shut it down.
When I started it again later that evening, I got. ( and still get) the blue hp screen with options ( esc to boot, f11 etc etc) however it then goes to a black screen. Nothing else

F11 and f8 do not work

I have 3 recovery discs, that I burned when I bought tis computer, I attempted to boot from them and was able to get into recovery manager with the first disc, (no prompts to load the other discs)

I've tried start up repair , first run it rebooted and back to the same, second time it said it was not repairable and asked to call home, so to speak
It currently says it is still running,

I also tried a system restore to an earlier hpsf point and once completed it went back to the black screen

I run avg, malware bytes, and ccleaner on occassion,
I did get an alert from avg for suspicious program ( don't recall the code) a few days ago.

Any ideas how to fix? Or am I toast?

I have not tried factory reset yet

Thanks!!!

 

[suspect008]

welcome to seven forums lyman!

as you saying F8 and F11 doesn't work, means that you cant get into advanced restore options or recovery environment. but that is really unusual. I had couple of times like this with my g6 but those worked just fine. And this may seem as silly, but try pressing fn+F8 at startup and see whether that takes you to the advanced boot options.
and if not, if you have your windows 7 dvd, boot with it and select repair option and then restore. wish you good luck!

 

[Lyman]

Thanks for the tip, but that did not work either,
Tried another restore point and that failed as well

I only have the recovery discs, no DVDs came with the computer, I bought it factory direst

I've tried to reboot from the partition, but cannot get the ' next' icon to lite up

Start up repair now says, when I look at problem details, problem signature 7: NoOsInstalled,


Guess I need to either know if the 3 recovery discs I have will fix that, and how to get them to load, or I need to go to another computer ( I have one a few miles down the road) and try to download a windows 7 disc?

 

[suspect008]

Thanks for the tip, but that did not work either,
Tried another restore point and that failed as well

how did you try for another restore point? you've told that windows doesn't boot and F8 and F11 also not working! and what is the error code you get or what is the error msg. if you could post some info, it may help some expertise.

I only have the recovery discs, no DVDs came with the computer, I bought it factory direst

I've tried to reboot from the partition, but cannot get the ' next' icon to lite up

Start up repair now says, when I look at problem details, problem signature 7: NoOsInstalled,


Guess I need to either know if the 3 recovery discs I have will fix that, and how to get them to load, or I need to go to another computer ( I have one a few miles down the road) and try to download a windows 7 disc?

I guess this means that apparently you dont have any windows dvd. and bout this no osinstalled error, most people have experiences with that as it wont solve until you repair your system. I would suggest you to go get a win dvd. just boot with it and do a repair. thats just simple without wasting time.

and one more thing, dont trust dvds as backup media. use ex. hard or even int.hard as they are more reliable. and personaly I dont trust windows imaging, instead of use a free software like macrium and keep a rescue cd with you in this kind of scenario. and yet, how did you try for another restore point?

 

[Lyman]

I can get into the boot menu with the esc key, and into recover manager with the 1st recovery disk in the drive,

I tried a restore point from last week first, without success,
It just went to the black screen when it rebooted,

In the recovery manager I have 3 options under 'I need help immediately'
Microsoft system restore
Microsoft start up repair tool
Factory reset

When I click restore it sends me to system restore
I selected an automated restore point from 30 days ago and got this message

An unspecified error occurred during system restore. (0x8000ffff)

I'm going to go to my other imputed sand see if I can download a DVD for windows, ( saw some links while surfing this forum) and try again


Thanks or your help, and advice, an external hard drive will be added ths week!

 

[suspect008]

then if you can get into the advanced boot menu, you can get into the command prompt right. try running sfc/scannow command for a hit in the dark. it may recover if windows have some damges and otherwise it will ask for a win dvd. good luck. and repairing with a win dvd surely make it work. and after that make an image of the system drive.

here's a link for disk imaging with macrium which I trust personally as well as most here.
http://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html

 

[suspect008]

and oh sorry, I forgot to ask you, have you tried restore from safe mode? if you had antivirus like norton installed and any program uses the volume shadow copy services in idle, restore is tend to not to work. have you tried safe mode?

 

[Lyman]

then if you can get into the advanced boot menu, you can get into the command prompt right. try running sfc/scannow command for a hit in the dark. it may recover if windows have some damges and otherwise it will ask for a win dvd. good luck. and repairing with a win dvd surely make it work. and after that make an image of the system drive.

here's a link for disk imaging with macrium which I trust personally as well as most here.
http://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html

Con not get to safe mode screen nor can I get a start key to get to command prompt, I can only get into recovery manager when I have the first recovery disc in the drive

Off to burn a DVD now and will try that when I return

 

[suspect008]

thats good. with the disk if you couldnt repair on first shot, try startup repair first and then windows repair.
by the way, what did you mean by "I can get into the boot menu with the esc key" on earlier post. I think i didn't got what you said clearly there. what boot menu you get in with esc? clearly 1st recovery disk will get you to the recovery manager though.

 

[Lyman]

thats good. with the disk if you couldnt repair on first shot, try startup repair first and then windows repair.
by the way, what did you mean by "I can get into the boot menu with the esc key" on earlier post. I think i didn't got what you said clearly there. what boot menu you get in with esc? clearly 1st recovery disk will get you to the recovery manager though.

with my HP. I get a blue screen with the HP jargon/logo, with the options esc to boot, F11, f10 etc, then, with the disc installed it goes into the recovery manager,

I can't get it to go much further,

 

[suspect008]

okay, now I got it. then what is that F11 and F10 for? and how did it go with the win dvd? have you tried yet?

 

[Lyman]

I was pressed for time and only burned a 'repair' disc,
That did not work,

I was ale to get to command prompt and try your suggestion, but that did not work either...

Looking to download the OS next, but will not have time until Tuesday pm...

If that doesn't work then off to the repair shop

 

[suspect008]

what did sfc/scannow come up with?
And you have told that tried with "repair disk", is it a repair disk or windows installation dvd?

and then, what I suggest you was to run a repair installation with a installation dvd. not again restore. and try again with recovery environment. its worth a shot.

here's the steps,

*use http://www.sevenforums.com/tutorials/666-advanced-boot-options.html to select repair.

*This will get you into the http://www.sevenforums.com/tutorials/668-system-recovery-options.html where you can choose system restore.

*Use OPTION TWO of http://www.sevenforums.com/tutorials/700-system-restore.html

and if that didnt help,

run startup repair from recovery enviorenment http://www.sevenforums.com/tutorials/681-startup-repair.html
and then repair install windows with installation dvd. http://www.sevenforums.com/tutorials/3413-repair-install.html. dont mind that it says you have to log in to windows. it does work with your retail installation dvd. just select install nw and then upgrade. ( note: careful to download or find a retail disk. OEM disks do not include repair functions.

and as a another shot, try recovery image as you have your image dvds before go for a repair installation. here's a guide http://www.sevenforums.com/tutorials/675-system-image-recovery.html. in your case, you should use 3. From the System Recovery Options Screen at Boot.

hope this helps. this is not something you should go for a repair shop as a my opinion. either any of these didnt work, you can do a clean installation yourself. and also if you have any data you wanna save from C:, you can make a free macrium rescue cd/usb with help of a friend's computer and make a image of the drive C: with it and save it to D:. then later you can browse thae image with macrium and extract your data. and I can't remember that free version of macrium offers to browse your disk with the rescue media, if so you can copy your data from that too. its your choice lyman. thanks for posting back.

 

[Lyman]

thanks again for your help,

got a minor issue, power went out in my neighborhood tonight,:mad2: so I'll work on it again tomorrow night!

 

[suspect008]

okay, post back your result. lot of people here to help you. cheers!

 

[br08dway]

Was this user ever able to get back on the computer?

My system has done the exact same thing. It does not boot into safe mode or any other mode on the computer. System Restore from the Partition Drive results in an error as well as Restore to factory from the Factory CD's (I ordered them once this issue arose). Still unable to load into anything. Resetting the BIOS does nothing although the system date, time, etc. are all accurate even with the OS not loading. A call to the company (HP) stated that it was a software problem and I didn't buy the extended warranty (one month out of factor warranty as well :sarc: ). But at this point I am trying to get it to run. I have my data on CD's but for an exactly one year old system to just go out ... with no evidence of an issue prior to this is really a touch much and I want it back .

Anyone have ideas?

 

[suspect008]

br08dway, I think its better you post a new thread. cuz this one is little bit old and only me and this thread starter will receive email notifications. and as for me, from 2morow I ll be disappear for weeks. so post a new thread. you will receive more than enough help from our forum members. and welcome to SF.