chrissy,
Welcome to SevenForums.
We will be better able to help you if you fill in your system specs to the best of your abilities.
Please use this writeup as a guideline:
Update your SevenForums System Specs
User CP (located on the top menu bar)
|
Your Profile | Edit System Spec (left-hand column)
To gather info, use
Speccy (my favorite) or
SIW or
System Info
In the
System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word
laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.
Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on
SAVE CHANGES.
You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.
SIW is a marvelous program, but the free version does not offer
this capability.
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I'll await the specs, in the meantime:
Do you have the Win 7 install dvds?
Do you have a Win 7 System Repair Disc?
Are you trying to perform a restore to a prior System Restore point?
Are you trying to restore a System Image backup?
That's four questions. I need four answers and the system specs.
thanks,
karl
