System, streaming video and game crashes

[HousieMousie2]

These crashes are mostly impacting my game playing, though the system does crash, rarely, while streaming video... which is why I am posting here and not (yet again) in the Blizzard forums. I play World of Warcraft. The crashes have been happening for almost a year, though they are happening much more often now.
Over the course of the past year, I have used driver cleaners, updated drivers and just recently ran Memtest86+ all night, 5 full passes, no errors.
As Blizzard recommends, I have deleted (renamed) the Cache, Interface and WTF folders with no luck. The WoW repair utility reports no problems.
On those rare instances when I am able to prevent the whole system from crashing (by tapping the Escape key) I am getting Error #132 Fatal Exception Access Violation, reported by WoW.

OS: Windows 7 Home Premium, 64 bit, OEM, original installation (not an upgraded version)
My machine (hardware) and my installation are about a year and a half old.

-------------
Grrrr... I can't attach the zip file. The file selection dialog box says "No items match your search"... but I am not searching, I am clicking directly on the zip folder and I have checked to make sure the zipped folders and files are in the zip folder.

-------------
Thanks. lol I detest virtual folders.

 

[zigzag3143]

These crashes are mostly impacting my game playing, though the system does crash, rarely, while streaming video... which is why I am posting here and not (yet again) in the Blizzard forums. I play World of Warcraft. The crashes have been happening for almost a year, though they are happening much more often now.
Over the course of the past year, I have used driver cleaners, updated drivers and just recently ran Memtest86+ all night, 5 full passes, no errors.
As Blizzard recommends, I have deleted (renamed) the Cache, Interface and WTF folders with no luck. The WoW repair utility reports no problems.
On those rare instances when I am able to prevent the whole system from crashing (by tapping the Escape key) I am getting Error #132 Fatal Exception Access Violation, reported by WoW.

OS: Windows 7 Home Premium, 64 bit, OEM, original installation (not an upgraded version)
My machine (hardware) and my installation are about a year and a half old.

-------------
Grrrr... I can't attach the zip file. The file selection dialog box says "No items match your search"... but I am not searching, I am clicking directly on the zip folder and I have checked to make sure the zipped folders and files are in the zip folder.

So you are having problems attaching it to the reply?

Where is the zip file located?

 

[HousieMousie2]

So you are having problems attaching it to the reply?

Where is the zip file located?

Thanks. I attached the zipped folder to my first post.

 

[DeanP]

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Dean\Desktop\Windows_NT6_BSOD_jcgriff2\042011-15147-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02e63000 PsLoadedModuleList = 0xfffff800`030a8e90
Debug session time: Thu Apr 21 07:03:57.781 2011 (UTC + 12:00)
System Uptime: 0 days 1:46:33.763
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8009e571b0, fffff8800fa5673c, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+7b773c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8009e571b0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fa5673c, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+7b773c
fffff880`0fa5673c 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`05aa6b48 fffff880`0ff5a000 : 00000000`00000116 fffffa80`09e571b0 fffff880`0fa5673c ffffffff`c000009a : nt!KeBugCheckEx
fffff880`05aa6b50 fffff880`0ff2d867 : fffff880`0fa5673c fffffa80`089e1000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05aa6b90 fffff880`0ff59e0f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`09e571b0 fffff880`0f237dc0 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`05aa6c40 fffff880`0f237ec1 : fffffa80`095ddd50 00000000`00000080 00000000`00000000 fffffa80`08872410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`05aa6cc0 fffff800`03180cce : 00000000`015e9b89 fffffa80`08891a10 fffffa80`054ed5f0 fffffa80`08891a10 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`05aa6d00 fffff800`02ed4fe6 : fffff880`03164180 fffffa80`08891a10 fffff880`0316efc0 fffff880`0123f384 : nt!PspSystemThreadStartup+0x5a
fffff880`05aa6d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+7b773c
fffff880`0fa5673c 4883ec28        sub     rsp,28h

SYMBOL_NAME:  nvlddmkm+7b773c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d81c19b

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

3: kd> lmtsmn
start             end                 module name
fffff880`02f0d000 fffff880`02f4b000   1394ohci 1394ohci.sys Sat Nov 20 23:44:56 2010 (4CE7A6A8)
fffff880`00f39000 fffff880`00f90000   ACPI     ACPI.sys     Sat Nov 20 22:19:16 2010 (4CE79294)
fffff880`040e8000 fffff880`04171000   afd      afd.sys      Sat Nov 20 22:23:27 2010 (4CE7938F)
fffff880`04a09000 fffff880`04a1f000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`06d28000 fffff880`06d30000   ALSysIO64 ALSysIO64.sys Mon Apr 20 07:41:04 2009 (49EB7E50)
fffff880`010bd000 fffff880`010c8000   amdxata  amdxata.sys  Sat Mar 20 05:18:18 2010 (4BA3A3CA)
fffff880`00dd2000 fffff880`00ddb000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Sat Nov 20 22:19:15 2010 (4CE79293)
fffff880`05d5b000 fffff880`05d8f000   AVGIDSDriver AVGIDSDriver.Sys Wed Aug 04 10:24:45 2010 (4C58972D)
fffff880`0188a000 fffff880`01894000   AVGIDSEH AVGIDSEH.Sys Tue Sep 14 10:46:38 2010 (4C8EA9CE)
fffff880`05d4f000 fffff880`05d5b000   AVGIDSFilter AVGIDSFilter.Sys Wed Aug 04 10:23:21 2010 (4C5896D9)
fffff880`01193000 fffff880`011e3000   avgldx64 avgldx64.sys Wed Dec 08 15:01:55 2010 (4CFEE713)
fffff880`01bf0000 fffff880`01bff000   avgmfx64 avgmfx64.sys Tue Sep 07 12:49:14 2010 (4C858C0A)
fffff880`01880000 fffff880`0188a000   avgrkx64 avgrkx64.sys Tue Sep 07 12:49:37 2010 (4C858C21)
fffff880`0143b000 fffff880`0149c000   avgtdia  avgtdia.sys  Sat Nov 13 00:08:42 2010 (4CDD203A)
fffff880`00e09000 fffff880`00e15000   BATTC    BATTC.SYS    Tue Jul 14 11:31:01 2009 (4A5BC3B5)
fffff880`06d1f000 fffff880`06d28000   BCM42RLY BCM42RLY.sys Wed Jul 08 12:34:55 2009 (4A53E9AF)
fffff880`04aaf000 fffff880`04d57000   bcmwl664 bcmwl664.sys Wed Jul 08 12:45:04 2009 (4A53EC10)
fffff880`016c8000 fffff880`016cf000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`040a9000 fffff880`040ba000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`05c93000 fffff880`05cb1000   bowser   bowser.sys   Wed Feb 23 17:55:04 2011 (4D649328)
fffff960`006a0000 fffff960`006c7000   cdd      cdd.dll      unavailable (00000000)
fffff880`0169e000 fffff880`016c8000   cdrom    cdrom.sys    Sat Nov 20 22:19:20 2010 (4CE79298)
fffff880`00cf8000 fffff880`00db8000   CI       CI.dll       Sun Nov 21 02:12:36 2010 (4CE7C944)
fffff880`04a9b000 fffff880`04aad000   circlass circlass.sys Tue Jul 14 12:06:34 2009 (4A5BCC0A)
fffff880`01850000 fffff880`01880000   CLASSPNP CLASSPNP.SYS Sat Nov 20 22:19:23 2010 (4CE7929B)
fffff880`00c9a000 fffff880`00cf8000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`04dcf000 fffff880`04dd3500   CmBatt   CmBatt.sys   Tue Jul 14 11:31:03 2009 (4A5BC3B7)
fffff880`01576000 fffff880`015b8000   cmdguard cmdguard.sys Thu Jan 06 06:10:43 2011 (4D24A613)
fffff880`0142f000 fffff880`0143b000   cmdhlp   cmdhlp.sys   Thu Jan 06 06:09:59 2011 (4D24A5E7)
fffff880`014e9000 fffff880`0155b000   cng      cng.sys      Sat Nov 20 23:08:45 2010 (4CE79E2D)
fffff880`00e00000 fffff880`00e09000   compbatt compbatt.sys Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`04dd4000 fffff880`04de4000   CompositeBus CompositeBus.sys Sat Nov 20 23:33:17 2010 (4CE7A3ED)
fffff880`058ae000 fffff880`058bc000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`0408b000 fffff880`040a9000   dfsc     dfsc.sys     Sat Nov 20 22:26:31 2010 (4CE79447)
fffff880`0407c000 fffff880`0408b000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`0183a000 fffff880`01850000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`05813000 fffff880`05835000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`058bc000 fffff880`058c6000   dump_diskdump dump_diskdump.sys Sat Nov 20 23:33:56 2010 (4CE7A414)
fffff880`05905000 fffff880`05918000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`058c6000 fffff880`05905000   dump_nvstor64 dump_nvstor64.sys Fri Apr 09 21:22:41 2010 (4BBEF1E1)
fffff880`05918000 fffff880`05924000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`0fefd000 fffff880`0fff1000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 22:50:50 2010 (4CE799FA)
fffff880`0f200000 fffff880`0f246000   dxgmms1  dxgmms1.sys  Sat Nov 20 22:49:53 2010 (4CE799C1)
fffff880`01114000 fffff880`01128000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`010c8000 fffff880`01114000   fltmgr   fltmgr.sys   Sat Nov 20 22:19:24 2010 (4CE7929C)
fffff880`0156c000 fffff880`01576000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01800000 fffff880`0183a000   fvevol   fvevol.sys   Sat Nov 20 22:24:06 2010 (4CE793B6)
fffff880`01afd000 fffff880`01b47000   fwpkclnt fwpkclnt.sys Sat Nov 20 22:21:37 2010 (4CE79321)
fffff880`0446c000 fffff880`04479000   GEARAspiWDM GEARAspiWDM.sys Tue May 19 00:17:04 2009 (4A1151C0)
fffff800`02e1a000 fffff800`02e63000   hal      hal.dll      Sun Nov 21 02:00:25 2010 (4CE7C669)
fffff880`02ee9000 fffff880`02f0d000   HDAudBus HDAudBus.sys Sat Nov 20 23:43:42 2010 (4CE7A65E)
fffff880`04de7000 fffff880`04e00000   HIDCLASS HIDCLASS.SYS Sat Nov 20 23:43:49 2010 (4CE7A665)
fffff880`0583b000 fffff880`0584c000   hidir    hidir.sys    Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`04a00000 fffff880`04a08080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`05877000 fffff880`05885000   hidusb   hidusb.sys   Sat Nov 20 23:43:49 2010 (4CE7A665)
fffff880`062cf000 fffff880`06398000   HTTP     HTTP.sys     Sat Nov 20 22:24:30 2010 (4CE793CE)
fffff880`01be7000 fffff880`01bf0000   hwpolicy hwpolicy.sys Sat Nov 20 22:18:54 2010 (4CE7927E)
fffff880`01200000 fffff880`0121e000   i8042prt i8042prt.sys Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`041b6000 fffff880`041ce000   inspect  inspect.sys  Thu Jan 06 06:09:49 2011 (4D24A5DD)
fffff880`013ea000 fffff880`01400000   intelppm intelppm.sys Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`04d6d000 fffff880`04dcf000   itecir   itecir.sys   Tue Jul 13 21:50:47 2010 (4C3C36F7)
fffff880`011e3000 fffff880`011f2000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`0584c000 fffff880`0585a000   kbdhid   kbdhid.sys   Sat Nov 20 23:33:25 2010 (4CE7A3F5)
fffff800`00bbc000 fffff800`00bc6000   kdcom    kdcom.dll    Sun Feb 06 05:52:49 2011 (4D4D8061)
fffff880`04479000 fffff880`044bc000   ks       ks.sys       Sat Nov 20 23:33:23 2010 (4CE7A3F3)
fffff880`013cf000 fffff880`013ea000   ksecdd   ksecdd.sys   Sat Nov 20 22:21:15 2010 (4CE7930B)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Sat Nov 20 23:10:34 2010 (4CE79E9A)
fffff880`05835000 fffff880`0583a200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`05885000 fffff880`0589a000   LHidFilt LHidFilt.Sys Thu Mar 18 21:51:17 2010 (4BA1E985)
fffff880`059a4000 fffff880`059b9000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`0589a000 fffff880`058ae000   LMouFilt LMouFilt.Sys Thu Mar 18 21:51:24 2010 (4BA1E98C)
fffff880`05960000 fffff880`05983000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00c37000 fffff880`00c86000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sun Nov 21 02:03:51 2010 (4CE7C737)
fffff880`05952000 fffff880`05960000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`02e5d000 fffff880`02e6c000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`0fff1000 fffff880`0fffe000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00db8000 fffff880`00dd2000   mountmgr mountmgr.sys Sat Nov 20 22:19:21 2010 (4CE79299)
fffff880`05cb1000 fffff880`05cde000   mrxsmb   mrxsmb.sys   Wed Feb 23 17:56:22 2011 (4D649376)
fffff880`05cde000 fffff880`05d2b000   mrxsmb10 mrxsmb10.sys Wed Feb 23 17:55:12 2011 (4D649330)
fffff880`05d2b000 fffff880`05d4f000   mrxsmb20 mrxsmb20.sys Wed Feb 23 17:55:12 2011 (4D649330)
fffff880`00c2a000 fffff880`00c35000   msahci   msahci.sys   Sat Nov 20 23:33:58 2010 (4CE7A416)
fffff880`015dd000 fffff880`015e8000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f99000 fffff880`00fa3000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`01135000 fffff880`01193000   msrpc    msrpc.sys    Sat Nov 20 22:21:56 2010 (4CE79334)
fffff880`04071000 fffff880`0407c000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01bd5000 fffff880`01be7000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`016ff000 fffff880`017f2000   ndis     ndis.sys     Sat Nov 20 22:23:30 2010 (4CE79392)
fffff880`04a43000 fffff880`04a4f000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`059b9000 fffff880`059cc000   ndisuio  ndisuio.sys  Sat Nov 20 23:50:08 2010 (4CE7A7E0)
fffff880`04a4f000 fffff880`04a7e000   ndiswan  ndiswan.sys  Sat Nov 20 23:52:32 2010 (4CE7A870)
fffff880`04516000 fffff880`0452b000   NDProxy  NDProxy.SYS  Sat Nov 20 23:52:20 2010 (4CE7A864)
fffff880`041ce000 fffff880`041dd000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`0149c000 fffff880`014e1000   netbt    netbt.sys    Sat Nov 20 22:23:18 2010 (4CE79386)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Sat Nov 20 22:23:13 2010 (4CE79381)
fffff880`015e8000 fffff880`015f9000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`04065000 fffff880`04071000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02e63000 fffff800`0344d000   nt       ntkrnlmp.exe Sat Nov 20 22:30:02 2010 (4CE7951A)
fffff880`0122c000 fffff880`013cf000   Ntfs     Ntfs.sys     Sat Nov 20 22:20:57 2010 (4CE792F9)
fffff880`018eb000 fffff880`018f4000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`0fefb000 fffff880`0fefc180   nvBridge nvBridge.kmd Thu Mar 17 20:58:02 2011 (4D81BF0A)
fffff880`0f29f000 fffff880`0fefa300   nvlddmkm nvlddmkm.sys Thu Mar 17 21:08:59 2011 (4D81C19B)
fffff880`04417000 fffff880`0446b080   nvmf6264 nvmf6264.sys Thu Aug 12 23:46:06 2010 (4C63DEFE)
fffff880`02e6c000 fffff880`02e77000   nvsmu    nvsmu.sys    Tue Mar 23 14:29:19 2010 (4BA8196F)
fffff880`0101b000 fffff880`0105a000   nvstor64 nvstor64.sys Fri Apr 09 21:22:41 2010 (4BBEF1E1)
fffff880`01894000 fffff880`018e7000   nwifi    nwifi.sys    Tue Jul 14 12:07:23 2009 (4A5BCC3B)
fffff880`0417a000 fffff880`041a0000   pacer    pacer.sys    Sat Nov 20 23:52:18 2010 (4CE7A862)
fffff880`00fe3000 fffff880`00ff8000   partmgr  partmgr.sys  Sat Nov 20 22:20:00 2010 (4CE792C0)
fffff880`00fa3000 fffff880`00fd6000   pci      pci.sys      Sat Nov 20 22:19:11 2010 (4CE7928F)
fffff880`00ddb000 fffff880`00deb000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0155b000 fffff880`0156c000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`06200000 fffff880`062a6000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`045a6000 fffff880`045e3000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00c86000 fffff880`00c9a000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`01128000 fffff880`01134040   PxHlpa64 PxHlpa64.sys Wed Oct 21 07:08:42 2009 (4ADDFCAA)
fffff880`04a1f000 fffff880`04a43000   rasl2tp  rasl2tp.sys  Sat Nov 20 23:52:34 2010 (4CE7A872)
fffff880`04a7e000 fffff880`04a99000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`0f246000 fffff880`0f267000   raspptp  raspptp.sys  Sat Nov 20 23:52:31 2010 (4CE7A86F)
fffff880`0f267000 fffff880`0f281000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`04014000 fffff880`04065000   rdbss    rdbss.sys    Sat Nov 20 22:27:51 2010 (4CE79497)
fffff880`016ed000 fffff880`016f6000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`016f6000 fffff880`016ff000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`017f2000 fffff880`017fb000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01b9b000 fffff880`01bd5000   rdyboost rdyboost.sys Sat Nov 20 22:43:10 2010 (4CE7982E)
fffff880`02f6b000 fffff880`02f81000   rimmpx64 rimmpx64.sys Thu Jun 25 20:04:18 2009 (4A432F82)
fffff880`02f81000 fffff880`02f98000   rimspx64 rimspx64.sys Thu Jun 25 19:13:43 2009 (4A4323A7)
fffff880`02f98000 fffff880`02fef000   rixdpx64 rixdpx64.sys Thu Jun 25 19:38:50 2009 (4A43298A)
fffff880`059cc000 fffff880`059e4000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`02f4b000 fffff880`02f6b000   sdbus    sdbus.sys    Sat Nov 20 22:37:42 2010 (4CE796E6)
fffff880`062a6000 fffff880`062b1000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`01b93000 fffff880`01b9b000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`06c87000 fffff880`06d1f000   srv      srv.sys      Wed Feb 23 17:56:21 2011 (4D649375)
fffff880`05d8f000 fffff880`05df9000   srv2     srv2.sys     Wed Feb 23 17:56:00 2011 (4D649360)
fffff880`06398000 fffff880`063c9000   srvnet   srvnet.sys   Wed Feb 23 17:55:44 2011 (4D649350)
fffff880`0105a000 fffff880`010bd000   storport storport.sys Sat Nov 20 23:35:02 2010 (4CE7A456)
fffff880`0452b000 fffff880`045a6000   stwrt64  stwrt64.sys  Wed Aug 26 09:35:39 2009 (4A94592B)
fffff880`04a99000 fffff880`04a9a480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`02e12000 fffff880`02e5b000   SynTP    SynTP.sys    Wed Jul 15 09:36:36 2009 (4A5CFA64)
fffff880`018f9000 fffff880`01afd000   tcpip    tcpip.sys    Sat Nov 20 22:25:52 2010 (4CE79420)
fffff880`063c9000 fffff880`063db000   tcpipreg tcpipreg.sys Sat Nov 20 23:51:48 2010 (4CE7A844)
fffff880`01422000 fffff880`0142f000   TDI      TDI.SYS      Sat Nov 20 22:22:06 2010 (4CE7933E)
fffff880`01400000 fffff880`01422000   tdx      tdx.sys      Sat Nov 20 22:21:54 2010 (4CE79332)
fffff880`04000000 fffff880`04014000   termdd   termdd.sys   Sun Nov 21 00:03:40 2010 (4CE7AB0C)
fffff960`004f0000 fffff960`004fa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`040ba000 fffff880`040e0000   tunnel   tunnel.sys   Sat Nov 20 23:51:50 2010 (4CE7A846)
fffff880`0f281000 fffff880`0f293000   umbus    umbus.sys    Sat Nov 20 23:44:37 2010 (4CE7A695)
fffff880`0585a000 fffff880`05877000   usbccgp  usbccgp.sys  Sat Nov 20 23:44:03 2010 (4CE7A673)
fffff880`02e5b000 fffff880`02e5cf00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`02ed8000 fffff880`02ee9000   usbehci  usbehci.sys  Sat Oct 24 17:27:33 2009 (4AE28235)
fffff880`044bc000 fffff880`04516000   usbhub   usbhub.sys   Sat Nov 20 23:44:30 2010 (4CE7A68E)
fffff880`02e77000 fffff880`02e82000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`02e82000 fffff880`02ed8000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`05924000 fffff880`05951280   usbvideo usbvideo.sys Sat Nov 20 23:44:34 2010 (4CE7A692)
fffff880`00fd6000 fffff880`00fe3000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`016cf000 fffff880`016dd000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`015b8000 fffff880`015dd000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`00e15000 fffff880`00e2a000   volmgr   volmgr.sys   Sat Nov 20 22:19:28 2010 (4CE792A0)
fffff880`00e2a000 fffff880`00e86000   volmgrx  volmgrx.sys  Sat Nov 20 22:20:43 2010 (4CE792EB)
fffff880`01b47000 fffff880`01b93000   volsnap  volsnap.sys  Sat Nov 20 22:20:08 2010 (4CE792C8)
fffff880`04d57000 fffff880`04d64000   vwifibus vwifibus.sys Tue Jul 14 12:07:21 2009 (4A5BCC39)
fffff880`041a0000 fffff880`041b6000   vwififlt vwififlt.sys Tue Jul 14 12:07:22 2009 (4A5BCC3A)
fffff880`0f293000 fffff880`0f29b000   wacommousefilter wacommousefilter.sys Sat Feb 17 07:12:17 2007 (45D5F401)
fffff880`04de4000 fffff880`04de6a00   wacomvhid wacomvhid.sys Tue Sep 22 11:29:14 2009 (4AB80C4A)
fffff880`041dd000 fffff880`041f8000   wanarp   wanarp.sys   Sat Nov 20 23:52:36 2010 (4CE7A874)
fffff880`016dd000 fffff880`016ed000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e86000 fffff880`00f2a000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00f2a000 fffff880`00f39000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`04171000 fffff880`0417a000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`00060000 fffff960`00372000   win32k   win32k.sys   unavailable (00000000)
fffff880`06d30000 fffff880`06d37000   WinRing0x64 WinRing0x64.sys Sun Jul 27 01:29:37 2008 (488B26C1)
fffff880`04d64000 fffff880`04d6d000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f90000 fffff880`00f99000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`05983000 fffff880`059a4000   WudfPf   WudfPf.sys   Sat Nov 20 23:42:44 2010 (4CE7A624)

Unloaded modules:
fffff880`06d37000 fffff880`06da8000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01894000 fffff880`018a2000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`018a2000 fffff880`018ac000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`018ac000 fffff880`018eb000   dump_nvstor6
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003F000
fffff880`0168b000 fffff880`0169e000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

 

[HousieMousie2]

Tried FurMark, the results weren't great, but nothing bad happened. lol

Preset 720 results
Score: 796 points (13fps, 60000ms)
Max temp: 68 degrees C

Burn-In test results (1920x1200 - native res, ran the test for 5 minutes, reached max temp after about 3 minutes)
Max temp: 75 degrees C
FPS: min:8, max:10, avg:9
core 550MHz, mem 950MHz
GPU load: 99%
Mem load: 11%
VDDC: 1.000V, Fan speed 0% ----no data, fan kicked in at about 73 degrees C, went to high at about 75 degrees C.

------------

Tried to run Video Memory Stress Test 1.7.116... with these results...

Trying 16bpp RGB:565 mode...OK
TEST FAIL (Code: 8876017C)
Trying 16bpp RGB:555 mode...OK
TEST FAIL (Code: 8876017C)
Trying 16bpp BGR:565 mode...NOT SUPPORTED (Code: 80004001)
Trying 32bpp RGB:888 mode...OK
TEST FAIL (Code: 8876017C)
Trying 32bpp BGR:888 mode...NOT SUPPORTED (Code: 80004001)
NO PASS COMPLETED

I read the ReadMe file before launching ^... but with the poor English I am unsure if I had the test set correctly. I used the DirectX test... since I wasn't sure what to select for the CUDA (frozen beta) test or the OpenGL (beta) test.

--------------
I should have mentioned this before...
I can run World of Warcraft on maximum video settings (Ultra, where available.) The video has a very slight stutter and seems to be only slightly more likely to crash than when all settings are on Low.

 

[HousieMousie2]

Upon reflection, I find it difficult to believe that I was only getting 9FPS... the Fur animation was very smooth, there was no visible stutter. But what do I know...

Anyway, a little help please?

 

[DarkXeno]

I dont know much about SLI setups, but have you tried to remove the second video card and installing the latest video drivers and see what happens.

 

[HousieMousie2]

This is a hybrid SLI machine. There is only one actual video card, the other half is on-board graphics.

I was running with the hybrid SLI active, but months ago I disabled the on-board in the BIOS and tried to find as many of the references to SLI and the integrated video as possible to disable those as well via the software... to eliminate the 'power saving' options that cause the machine to try to run the on-board.

So one of them I cannot remove... lol. But I did run driver sweeper and install the latest drivers (repeatedly) with and without the hybrid SLI active.

---------------------------

Although I have not tested it extensively (I have not had the time to do so yet) I partitioned the hard drive and loaded Linux on this machine last night. I ran WoW through Wine in an effort to definitively rule out the possibilities of hardware failure. Thus far there have not been any crashes, but as I said, I have not tested it thoroughly, and still have work to do to figure out how to enable some of the video settings WoW offers... but on low settings WoW was running fine, with only a little bit of a lag to it... 30fps in Linux, not as good as the 60fps I was getting in Win7.

 

[HousieMousie2]

After some tweaking and more testing, 60-70fps on Linux, I am reasonably sure it is not a hardware failure, I have also tested streaming video and have not had any problems. That really only leaves software as the culprit.

Anyone have other suggestions for tracking down this problem so I can use Win 7 again?

 

[cluberti]

If the hardware passes, the only thing left that can cause it is the video drivers. It might be worth opening a support case with Nvidia and providing them this data so as to get them to figure out what's wrong with their drivers. Unfortunately, we can only tell you to try multiple different versions to see if any one particular driver version is more stable than others on your system - as to what is actually causing the problem (especially if we've tested the hardware for stability and it's passed all tests) you have to go to the driver vendor to figure that out at the "root-cause" level, unfortunately.

 

[HousieMousie2]

I was afraid of that. lol I guess I will start working the drivers backwards again and see if I can get lucky with one.

-----------------

*Smacks head repeatedly*
This is priceless... thanks Dell, nice job.

Windows 7 comes with DirectX 11... the Nvidia GTX 260M card supports DirectX 10...

Could that be the problem? The emulation layer (or whatever it is called?)

If so, where can I get DirectX 10? It seems to have vanished from the Microsoft website and I am leery about grabbing it from some other site that I do not know if I can trust.

 

[cluberti]

Windows 7 isn't emulating DirectX 10 - it's fully supported if a game or application requests it, so that's not it. Good luck with the drivers.

 

[HousieMousie2]

Thank you. I didn't know if my card could handle running DirectX 11 when it was designed to support DirectX 10... since I found some posts about issues when a program wants to use DX11 but the backwards compatibility for DX10 (10.1 or 9.x) cards wasn't quite what it should be.

-----------

Thank you to everyone who contributed their time, effort and
knowledge!

-----------

I will leave this thread unsolved (since the issue persists) until I find a working driver, at which point I will post the driver version for anyone else who has this card and problem, then add [Solved] to the thread title.