System won't shut down & now BSOD !

nmcarguy

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4:16 AM
Messages
2
I have a new Dell computer that is only a month old & I generally don't shut my system down unless the need arises (memory usage and such) but a few days ago I did a fresh boot and to my surprise my system would not reboot. It just went to the "system shutting down" screen and just stayed there. I came back to my computer maybe 10 minutes later and it was still shutting down. I had no choice but to hit the power button for a total shut down. I looked into this issue but have found no help yet. Now I am getting the BSOD :eek:. I would appreciate any help you could offer. I will attach the mini-dump log to my post. Thank you in advance.

View attachment 272304
 

My Computer My Computer

At a glance

Window 7 64 bit Professionali7 3770 CPU @3.40 GHz16 GBNVIDIA GeForce GT 620
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8500
OS
Window 7 64 bit Professional
CPU
i7 3770 CPU @3.40 GHz
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GT 620
Antivirus
Kaspersky
Browser
Firefox 20.0.1
Your new month old Dell computer should be under 100% warranty which I advise you to use.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Ok, thanks. I just know how much time it takes with overseas tech support and they always say to run the recovery disk and loose all your new software installs, but I'll go there first.
 

My Computer My Computer

At a glance

Window 7 64 bit Professionali7 3770 CPU @3.40 GHz16 GBNVIDIA GeForce GT 620
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 8500
OS
Window 7 64 bit Professional
CPU
i7 3770 CPU @3.40 GHz
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GT 620
Antivirus
Kaspersky
Browser
Firefox 20.0.1
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