Solved Win 7 won't shut down

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pivo11

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G'day,

For no apparent reason my computer won't shut down. I have not changed anything for months and two days ago it started this behavior. I can't figure this out. Any help will be greatly appreciated. Thanks up front.

Cheers,
Fritz
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Motherboard
ASUSTeK COMPUTER INC. Z97-P
Memory
24.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
(1) High Definition Audio Device (2) Sound Blaster Z (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Samsung SSD 850 EVO 1TB SCSI Disk Device (2) Samsung SSD 850 EVO 500G SCSI Disk Device (3) Generic- Compact Flash USB Device (4) Generic- MS/MS-Pro USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
There’s a bug that was discovered in 2020 that causes windows 7 to not shut down, try doing a system restore and restore your pc to the point before the issue started happening
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ASUS
    OS
    Windows 7 Home Premium x64
    CPU
    i5 9400F
    Motherboard
    ASUS Prime Z390-P
    Memory
    16GB DDR4 4X4GB 3200MHz
    Graphics Card(s)
    Nvidia GeForce GTX 970
    Monitor(s) Displays
    Dell Ultrasharp 2007WFPb
    Screen Resolution
    1600x1200
    Hard Drives
    1TB Samsung 870 evo
    PSU
    EVGA Supernova 1000 GT
    Case
    Viper GX ATX
    Cooling
    Noctua NH-D15
    Keyboard
    Frutiger Aero
    Mouse
    HP M-UAE96
    Internet Speed
    900 MBPS download l 880 MBPS upload
    Antivirus
    Microsoft Security Essentials
    Browser
    Supermium
  • Computer type
    PC/Desktop

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    win 7 64 bit
  • Computer type
    PC/Desktop
mrlink2k said:
There’s a bug that was discovered in 2020 that causes windows 7 to not shut down, try doing a system restore and restore your pc to the point before the issue started happening
Click to expand...
Thanks, Mrlink, but unfortuantely the only restore points available are after the problem started.

Cheers,
Fritz

- - - Updated - - -

SoulWriter said:
Have you seen
Windows 7 bug causing PCs to not shut down or reboot; Here's how to fix it | Apps.
Click to expand...

Thanks much, SoulWriter, I'll give it a try and report back.

Cheers,
Fritz
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Motherboard
ASUSTeK COMPUTER INC. Z97-P
Memory
24.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
(1) High Definition Audio Device (2) Sound Blaster Z (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Samsung SSD 850 EVO 1TB SCSI Disk Device (2) Samsung SSD 850 EVO 500G SCSI Disk Device (3) Generic- Compact Flash USB Device (4) Generic- MS/MS-Pro USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
If it isn't some update bug, then I'd try a selective startup with msconfig. If that works you'll have to iron out what the culprit is with the Autoruns program.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
F22 Simpilot said:
If it isn't some update bug, then I'd try a selective startup with msconfig. If that works you'll have to iron out what the culprit is with the Autoruns program.
Click to expand...
Thanks, Simpilot,

In spite of all the help, so far everything I've tried has been unsuccessful. I'll have to go with the msconfig solution, but I might have to wait a few days before I do it. I have some work to finish first. For the moment, I'm just using "sleep" mode. Thanks once again to all.

Cheers,
Fritz
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Motherboard
ASUSTeK COMPUTER INC. Z97-P
Memory
24.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
(1) High Definition Audio Device (2) Sound Blaster Z (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Samsung SSD 850 EVO 1TB SCSI Disk Device (2) Samsung SSD 850 EVO 500G SCSI Disk Device (3) Generic- Compact Flash USB Device (4) Generic- MS/MS-Pro USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
I'd really refrain from using those low power modes of sleep and hibernation. They can and will cause issues. Maybe not for everyone, but I've been on tech forms long enough to know it's been an issue. You always want to fully power off and on. I never leave my computer on anyway. When I'm done I turn it off. Complete waste of energy and wear and tear on my components. Plus dust culmination.

In your case you should be able to just press and hold the power button and the computer will force shutdown. Unless ACPI (power options) in Windows was set not to respond to a long power button press. In which case, go into your power options in the Windows Control Panel and change your settings according.

Speaking of the power options. This could also be a source of issues. Resetting things to default or just changing one setting can bring things back to normal.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
F22 Simpilot said:
I'd really refrain from using those low power modes of sleep and hibernation. They can and will cause issues. Maybe not for everyone, but I've been on tech forms long enough to know it's been an issue. You always want to fully power off and on. I never leave my computer on anyway. When I'm done I turn it off. Complete waste of energy and wear and tear on my components. Plus dust culmination.

In your case you should be able to just press and hold the power button and the computer will force shutdown. Unless ACPI (power options) in Windows was set not to respond to a long power button press. In which case, go into your power options in the Windows Control Panel and change your settings according.

Speaking of the power options. This could also be a source of issues. Resetting things to default or just changing one setting can bring things back to normal.
Click to expand...

You're right, leaving the computer on all the time is wasteful and risky. I shall try changing some power options. Thanks.

Cheers,
Fritz

- - - Updated - - -


My, my, my, changing my power options solved the problem. Many thanks to Simpilot and everyone else who helped with this. Such a great forum.

Best to all,
Fritz
 

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
Motherboard
ASUSTeK COMPUTER INC. Z97-P
Memory
24.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 960
Sound Card
(1) High Definition Audio Device (2) Sound Blaster Z (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) Samsung SSD 850 EVO 1TB SCSI Disk Device (2) Samsung SSD 850 EVO 500G SCSI Disk Device (3) Generic- Compact Flash USB Device (4) Generic- MS/MS-Pro USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
giphy.gif
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
Create a shortcut with the following cmd
C:\Windows\System32\shutdown.exe /p

Execute the shortcut
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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