Solved Computer won't shut down

E

edassange

New member
Power User
Local time
5:41 PM
Messages
112
When I try to shut down the screen just continues to say shutting down but nothing happens. Trying to put it to sleep is no more successful. The screen just goes dark but it doesn't go to sleep. Any help really appreciated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
W7 Home Premium x86 SP1 Build 7601
CPU
Intel Mobile Core 2 Duo P7450 @ 2.13GHz
Motherboard
Acer Makalu U2E1
Memory
4.00GB Dual-Channel DDR2 @ 332MH
Graphics Card(s)
1024MB NVIDIA GeForce 9600M GT
Monitor(s) Displays
Generic PnP
Screen Resolution
1024x768@60Hz
Hard Drives
298GB Western Digital WDC WD3200BEVT-22ZCT0 (SATA)
Antivirus
Kaspersky Security Cloud Free / VoodooShield
Browser
Brave / Firefox
Other Info
uBlockOrigin / Bidefender Trafficlight / HitmanPro
The basic fist.

- Schedule a disk check (chkdsk c: /f)

- Do a system file check (sfc /scannow)
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall

My Computers

System One System Two

Thanks a lot for the help everyone.

System file check is fine, and the short disk check was fine. I think the problem is a Realtek card reader driver. I had an SD card inserted for a couple of days and I'd forgotten about it. That and USB drives are never detected properly. Anyway I've removed the card. Doesn't solve the driver problem but now I can shut down properly.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
W7 Home Premium x86 SP1 Build 7601
CPU
Intel Mobile Core 2 Duo P7450 @ 2.13GHz
Motherboard
Acer Makalu U2E1
Memory
4.00GB Dual-Channel DDR2 @ 332MH
Graphics Card(s)
1024MB NVIDIA GeForce 9600M GT
Monitor(s) Displays
Generic PnP
Screen Resolution
1024x768@60Hz
Hard Drives
298GB Western Digital WDC WD3200BEVT-22ZCT0 (SATA)
Antivirus
Kaspersky Security Cloud Free / VoodooShield
Browser
Brave / Firefox
Other Info
uBlockOrigin / Bidefender Trafficlight / HitmanPro
Open device manager to see if there is any yellow alerts of missing drivers.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
No alerts. The driver I have for Realtek USB 2.0 card reader is 6.0.6000.20131. No idea if this is the best one but it sure doesn't seem like it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 6930G
OS
W7 Home Premium x86 SP1 Build 7601
CPU
Intel Mobile Core 2 Duo P7450 @ 2.13GHz
Motherboard
Acer Makalu U2E1
Memory
4.00GB Dual-Channel DDR2 @ 332MH
Graphics Card(s)
1024MB NVIDIA GeForce 9600M GT
Monitor(s) Displays
Generic PnP
Screen Resolution
1024x768@60Hz
Hard Drives
298GB Western Digital WDC WD3200BEVT-22ZCT0 (SATA)
Antivirus
Kaspersky Security Cloud Free / VoodooShield
Browser
Brave / Firefox
Other Info
uBlockOrigin / Bidefender Trafficlight / HitmanPro
Hi edassange,

Have a look here:

Realtek

I hope this helps!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Fujitsu LIFEBOOK
OS
Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
CPU
Intel(R) Pentium(R) CPU P6200 @ 2.13GHz
Motherboard
FUJITSU FJNBB06
Memory
4.00 GB
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
[1] Realtek High Definition Audio [2] Intel(R) Display Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
TOSHIBA MK5076GSX
Antivirus
AVG FREE
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