Solved TCell USB 3.0 16Gb flash drive will not show up in my computer

it still shows in My computer, however it is grayed out. i plugged it into all the ports on the mobo IO panel and it changes the drive letter to G: but still grayed out and asks to insert a device into drive G:
 

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My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
Can you right click inside computer and choose Format ?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
i can, but it still wants me to insert a disk. also, i tried to eject it and it gives me some error along the same lines. i also went to properties and it says 0GB used which i know is wrong because i put the files on and then never got to wipe them off.

i'm real sorry, i'm not trying to be difficult. this is exactly what it's doing...its so weird!! that's why i keep posting pics...because i'm not BS'ing you LoL
 

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My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
rrrrgg!! you won't believe this, but neither one of those options were able to recognize the drive was plugged into the computer.
 

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My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
I have sent a PM to Brink to see if he could lend a hand .
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
thanks! i really appreciate the help. i've just never seen something like this. and i don't want to throw away a great flash drive until i've exhausted all possibilities.
 

My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
Hello Colin,

This can sometimes happen when the USB flash drive is trying to use a drive letter that has already been used and reserved. As a test, try changing the drive letter of the USB flash drive again, but before you do, check using OPTION TWO below to see what drive letters you have reserved on the PC. Afterwards, change the letter to one not listed.

It may not have worked before if K had already been used and reserved.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
In some cases formatting with HP USB Disk Storage Format Tool v 2.2.3 was successful.

If all else fails, try that.

You can download it here: Download HP USB Disk Storage Format Tool 2.2.3 Free - Windows-based Format Utility for HP Drive Key or DiskOnKey USB Device - Softpedia

It is a .exe file.

Please plug out all external storage devices to avoid selecting a wrong drive.

Plugin only your problem pen drive.

Right click on the .exe file and run it as administrator.

Check that the correct pen drive is selected.

Format.

Close the tool, safely remove the drive and plug it in again.

Let us know how it went.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
neither one of the suggestions has worked. sorry guys. i changed the drive letter to Z because i know i've never used that.

the HP USB Disk Storage Format Tool wouldnt recognize the flash drive was even installed.
 

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My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
I would think that your pen drive is dead - the memory chip.

Anyway, I shall try the following before giving up.

1. Low Level Format:

Download Windows Executable (works without installation) of HDD Low Level Format Tool version 4.25 from HDDGURU: HDD LLF Low Level Format Tool run it and low level format the pen drive. Make sure to select the correct drive for formatting. If low level formatting is completed successfully, do a regular format in Windows Disk Management.

2LLFormat.jpg

2. Format with a dedicated Partitioning Utility:

Download MiniTools Partition Wizard Home edition, install it and try to format your pen drive.

Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.

If both these fail, I have nothing else to suggest.:)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bit
OS
Windows 7 Home Premium 32 bit
well, i guess my flash drive is dead. neither one of those programs would recognize it was plugged in either. that's disappointing! i literally only got to use this flash drive about 5 times total, that is, putting data on and taking it off.

thanks for all the help. some computer parts just dont want to work LoL
 

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My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
I'd hate to say, but it does sound like the USB flash drive is dead.

Was it dropped, or got hit with a static or electric charge?

Depending on how old it is, you might check it's warrantee for a possible replacement by the manufacturer.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
no, i've babied this thing since i got it. never dropped or exposed to static. doesnt look like i can return it unless its within 30 days of purchase. these things really aren't that expensive anymore. i'll be buying another one, but definitely a different brand.

thanks for all the help!
 

My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
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