TCP/IP not properly installed

[lienvrgne]

every time i started my loptop computer, a message "backupManagertray: The TCP/IP protocol is not installed properly". i can connect to the internet using the namoroka firefox, but the mozilla cant connect to the net. even my antivirus cant connect/update too. anyone can help me fixing this.

 

[Dave Atkin]

Hello,

Are you using the backup manager for backing up? If not I would just disable the backup manager from startup which should stop the error.

It would be worth looking in your event logs to see if there are any TCP/IP errors in the System event log (Just to be safe). If there isnt then it should be fine.

If you are still having a problem after disabling the backup manager post an ipconfig /all (Start>Run>Type 'cmd'>In the command prompt type 'ipconfig /all'.



Dave