Solved the program has stopped responding

[Sven1458]

Hi All.
I got a little problem with my win 7 desktop.
For about 2 week now I got 3 BSOD’s and several times a day I get “the program has stopped responding” messages. Sometimes it comes back, sometimes I hit the reset button to get it back.
When I hit the reset button, windows tells me that the drive has to get checked for consistency or something like that. It then starts checking and boots normally.
I also ran chkdsk with the “try to recover bad cluster” option checked. Takes about 2 hours to run.
I ran malwerbytes, it found a bunch of stuff and removed it, but no improvement.
A few month ago I wanted to make a backup of my system, but could not because of a CRC error. I ran chkdsk then and it found bad clusters. So I am worried that my drive is going south.
Any suggestion on what I can do to get rid of those stopped responding messages? Or is it time to look for a new hard drive?
Attached you can see the readout from crystal disk from May and from today.
They are different, but the lines c5 + c6 in yellow have not changed.
I named them old and new
BTW, I just back up my system without a problem
Thanks
Sven

 

[HarriePateman]

Hello and welcome to SevenForums, i can help you with the BSOD's as these may be pointing to your main issue.

Please click on the link below and use the provided tool.

   Information

:info: Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

He

 

[Sven1458]

did as you asked
Sven

 

[Sven1458]

I also downloaded the test software for my drive from Seagate. it passed all tests, so the drive is OK.
What to do next?
Sven

 

[HarriePateman]

Okay so the Bugcheck we are reciving here is a: "F4"

BugCheck [B]F4[/B], {3, fffffa800f0943c0, fffffa800f0946a0, fffff800031d6270}

Here is some troubleshooting information on the "F4" BC:

   Information

BCCode: F4 0x000000F4

• Check and reseat all cards, memory and cables (on both ends when possible) actually remove and
  replace - do not just snug.

• Memory could be the problem so if you have more than 1
  stick swap them in and out to see if the problem follows one stick or try new memory.

• Antivirus/anti-spyware/security programs have been known to cause or have a role in this issue.

Please can you fill in your system Specs, to help us diagnose the problem faster.

 

[Sven1458]

Thanks for helping
I have updated my system specks as best as I could.
Also, I have " ghosted " my system to May of this year and it seems to be stable and responsive.
maybe I was just downloading to much crap and it gummed up the system and therefore not responding.
my hitting the reset button probably did not help the situation any.
I will follow your recommendation on reseating all cards (2) and memory ( 2 sticks of 8GB )
again thanks for helping
Sven

 

[HarriePateman]

No worries, Happy posting!

 

[Sven1458]

Hi HarriePateman.

After 50 or so of more "the program has stopped responding" I finally took it apart and reset all cards and all plugs and also swapped the two memory sticks.
it feels like it is running faster, but I will test some more.
thanks for your suggestion.

Sven

 

[HarriePateman]

No worries, glad i could help.