The Sims 3 crash every hour.

[TwikK]

Hi! I apologize for my bad English. I will try to explain as clearly as possible the nature of my problem.

I can not play the game The Sims 3, I have all the add-on at the moment. After an hour of playing my game, and you receive a black screen and the taskbar. By the middle of the screen the message a crash with a proposal to stop now.

After that I see the error logs. There was this.

Do not understand why the game crashes on my new computer, the other plays the superior Tae Sims 3 run without crashes.
Else noticed this feature. When I play in The Sims 3 PC starts to make noise more than when I was just surfing the internet or watch movies. In other games such notice.

For my computer

Please help me solve the problem

 

[boogieboy]

Hello TwikK and welcome to SF

This sounds like a Overheating issue to me. Make sure the Heat Sink Fan is properly seated over the CPU socket as you mentioned it's making noise + check all the cables everything inside the computer case. Also please mention your complete Computer Specs like Power Supply, Motherboard etc. so we could try to help you in the best possible way to solve your problem.

 

[TwikK]

boogieboy, Thanks for the reply. Yes, I have all that is properly installed in the system unit, the computer collected at the store, working there professinonaly, I would have decided not to build a PC. And about the noise, I like to be mistaken, this happens in other games, probably just the computer starts to run faster in order to display an entire object.

Yesterday I played a game and a half hours, after which there was such a mistake.

Имя журнала: Application
Источник: Application Error
Дата: 07.09.2012 0:25:25
Код события: 1000
Категория задачи100)
Уровень: Ошибка
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: Артём-ПК
Описание:
Имя сбойного приложения: TS3W.exe, версия: 0.2.0.165, отметка времени: 0x50171e18
Имя сбойного модуля: TS3W.exe, версия: 0.2.0.165, отметка времени 0x50171e18
Код исключения: 0xc0000005
Смещение ошибки: 0x001e9841
Идентификатор сбойного процесса: 0x176c
Время запуска сбойного приложения: 0x01cd8c610467a5a9
Путь сбойного приложения: D:\Games\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
Путь сбойного модуля: D:\Games\Electronic Arts\The Sims 3\Game\Bin\TS3W.exe
Код отчета: fd64c1ce-f860-11e1-a66b-1c6f65d38926


Имя журнала: Application
Источник: Windows Error Reporting
Дата: 07.09.2012 0:25:50
Код события: 1001
Категория задачи:Отсутствует
Уровень: Сведения
Ключевые слова:Классический
Пользователь: Н/Д
Компьютер: Артём-ПК
Описание:
Контейнер ошибки , тип 0
Имя события: APPCRASH
Ответ: Нет данных
Идентификатор CAB: 0

Сигнатура проблемы:
P1: TS3W.exe
P2: 0.2.0.165
P3: 50171e18
P4: TS3W.exe
P5: 0.2.0.165
P6: 50171e18
P7: c0000005
P8: 001e9841
P9:
P10:

Pay no attention to the Russian word, errors are described in English, I hope everything is clear!


I found more information on my PC using Dxdiag.

------------------
System Information
------------------
Time of this report: 9/7/2012, 01:02:13
Machine name: АРТЁМ-ПК
Operating System: Windows 7 Максимальная 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: Russian (Regional Setting: Russian)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P61-USB3-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.3GHz
Memory: 4096MB RAM
Available OS Memory: 3576MB RAM
Page File: 1749MB used, 5399MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 550 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 550 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_040110B0&REV_A1
Display Memory: 2479 MB
Dedicated Memory: 947 MB
Shared Memory: 1531 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Универсальный монитор не PnP
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0012.6677 (English)
Driver Version: 8.17.12.6677
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/27/2011 16:15:05, 10082408 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71E3E-5104-11CF-1569-0D241FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1244
SubSys ID: 0x040110B0
Revision ID: 0x00A1
Driver Strong Name: oem2.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section005:8.17.12.6677ci\ven_10de&dev_1244
Rank Of Driver: 80E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Динамики (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6282 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 15:51:16, 3358120 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(RCA) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.6282 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/4/2011 15:51:16, 3358120 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 103.2 GB
Total Space: 133.9 GB
File System: NTFS
Model: WDC WD10EALX-229BA0 ATA Device

Drive: D:
Free Space: 499.5 GB
Total Space: 819.9 GB
File System: NTFS
Model: WDC WD10EALX-229BA0 ATA Device

Drive: E:
Model: TSSTcorp CDDVDW SH-S223C ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Russian), 11/20/2010 00:38:12, 108544 bytes

 

[dexislegend123]

Hello i cannot understand the russian parts but after some like for like information you have given try this solution i found with someone posting same information nearly as you.

Sims 3 crashing [Solved] | Kioskea

 

[TwikK]

dexislegend123, Hi, thanks for the link. But it describes the problem is slightly different. My computer desktop is displayed with a black screen and forced application shutdown. In this case, the taskbar and Start button worked. How to disable DEP, no longer applies. Since the recent patch for the game, the developers have fixed this.

 

[dexislegend123]

Sorry i may not be helping and it might sound annoying but the basics tried running different resolutions ? windowed mode?
And seeing if that me spring a part reason to the cause?

 

[dexislegend123]

Actually i found some information rather looking for oyur graphics card and the game as opposed to your error code ? what it you PSU wattage outputting?

 

[TwikK]

In windowed mode, I have not tried to play, but he can poch than anything?

 

[dexislegend123]

I dont get what you mean by poch? sorry.

I have just been reading upon what you have stated and seen some problems with your graphics card alot of problems infact with your card on either sims 3 or pets. Even though your card is superior it was never tested for this game. It was never added to the support list for the game.

Windows Supported Video Cards
NVIDIA GeForce series
FX 5900, FX 5950
6200, 6500, 6600, 6800
7200, 7300, 7600, 7800, 7900, 7950
8400, 8500, 8600, 8800
9300, 9400, 9500, 9600, 9800
G100, GT 120, GT 130, GTS 150
GTS 250, GTX 260, GTX 280, GTX 285, GTX 295
ATI Radeon™ series
9500, 9600, 9800
X300, X600, X700, X800, X850
X1300, X1600, X1800, X1900, X1950
2400, 2600, 2900
3450, 3650, 3850, 3870
4850, 4870
Intel® Graphics Media Accelerator (GMA)
GMA 3-Series, GMA 4-Series

Possible reason for your crash could be a fault in the TS3W.exe file causing an unknown error you can try patch it or replace it with the latest patches here:

The Sims 3 Ultimate Fix! (Should fix most of your problems) *UPDATED!!!!!*

Another problem faced with your graphics card that manly people had your issue with the task bar was the fact of your Power supply not having enough watts for your graphics card can you explain what wattage your power supply is ?

Window mode may not help but its an option just as a guess by thinking it may not like something which is why the black screen.

 

[dexislegend123]

Also noting this line you stated here in the error log :

Код события: 1000 ( Event Id 1000)

Fix Event ID 1000 Error Easily ~ ALL ABOUT REGISTRY

 

[TwikK]

Oh, sorry I meant PSU, but wrote in error and did not notice.



I guess you just do not understand me a little, because I do not know much English. This can not be an error because the power supply, as in other games fine. The power supply missing.

I did not see a black screen, just message here about the application crashes, I click OK, and it closes.



You wrote that the game does not support my new video card because of that at the time of release of its non-existent. And you need to install all the updates for the game. Now, they have installed, I have the most subsequent versions of the game.

It remains to reinstall Microsoft .NET Framework based error 1000, but I only found yesterday.

 

[TwikK]

I had another error, so here is always a black screen and the error description.

 

[dexislegend123]

Just to let you know that if this is a pirated game I would know why this error may occur from that screen post........... If it is a real version of the game i can help go into this more but i would need to know with truth....

 

[TwikK]

Of course I will tell you the truth, it's licensed games, bought by me in Origin.

 

[dexislegend123]

No thats fine just you wouldnt believe the amount of people running errors due to cracked/pirated games i didnt doubt your loyalty in anyway . Oh saying that is origin still installed on the pc? and can you give me another screen shot of that error but scroll down so i can see the rest i know the error lies in the TS3W.exe file but need to know more.

as stated in the first reply i would not say it is a heat issue as you say other games run fine and the only thing it points to is if something is corrupted in the game you say it freezes after 30 mins or about is there a certain thing you do and it freezes?

 

[TwikK]

Today is my game crashes after 9 minutes, yesterday I timed stopwatch game ran 1 hour and 27 minutes. Always differently. I do not do other activities, which are provided in the game.

 

[dexislegend123]

Have you repaired the installation file because my guess is a complete re installation because come error wise this is one that is really talked about to be honest i would do a complete re install of the game backup any thing you need to keep from it but try the game with no mods/etc and and back up files just reinstall clean then try it.

 

[TwikK]

I have this morning tried to reinstall the game, although I do not set the fashion, I do not use Custom Content. Game still flies