There is no backup and restore option on my laptop

[Skye]

Since I have owned this laptop, I have never been able to use the backup and restore option. Now I notice the option is completely gone. Is there any way I can get this option and make it work?

 

[Layback Bear]

Go to Start Orb and type in backup. Do you see Backup and Restore?

 

[Brink]

Hello Skye,

For now, you could use the "Backup and Restore" shortcut below until we get this sorted for you. Does this open it for you?

http://www.sevenforums.com/tutorials/68257-backup-restore-shortcut-create.html
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When you open the Control Panel, do you have it in an "icons view", and is there still not a "Backup and Restore" icon?

http://www.sevenforums.com/tutorials/262-control-panel-view-category-icons.html

http://www.sevenforums.com/tutorials/615-backup-user-system-files.html
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Hope this helps for now,
Shawn

 

[Skye]

I have found the option but when i click on create, it starts - like it's going to do a backup, but then I get an error message that says "the specified object was not found (0.80042308).

I have not tried to download the zip file yet. I will try that now and see if it helps.

Yes, i do have the backup/restore icon on control panel - i guess i just missed it the first time - sorry. It still doesn't create a restore point though.

 

[Skye]

Ok - i downloaded the zip file and it gave me the option of creating a system image or repair disc. I tried to do a system image on my external hard drive but got same error message.

 

[Brink]

I have found the option but when i click on create, it starts - like it's going to do a backup, but then I get an error message that says "the specified object was not found (0.80042308).

I have not tried to download the zip file yet. I will try that now and see if it helps.

Yes, i do have the backup/restore icon on control panel - i guess i just missed it the first time - sorry. It still doesn't create a restore point though.

You might also run a sfc /scannow command to see if it may help if you have any missing or corrupted system files.

A restore point is not the same as a Windows Backup. Please clarify what you are wanting.

http://www.sevenforums.com/tutorials/700-system-restore.html and http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

VS

http://www.sevenforums.com/tutorials/615-backup-user-system-files.html

 

[Skye]

Yes, i know there is a difference. I want to create a restore point but have been unsuccessful at this, despite numerous attempts, for the past 3 years!

 

[Brink]

Ok. We just needed to make sure we are helping with the correct item since one wouldn't help with the other.

For now, double check these items:

• Volume Shadow Copy service is enabled and set to manual or automatic.
• Run a sfc /scannow command

If those do not help, then you might consider doing a repair install since you had this issue for 3 years.