This copy of Windows is not genuine appeared today

[njohnston]

When I started the PC this morning I got the black background with the message Windows 7 Build 7601 This copy of Windows is not genuine appear in the bottom right corner of the screen. I tried to re-activate with no luck and I called the automatic phone number and it said it could not authenticate my version of windows. I upgraded this pc to Win 7 Pro from Win XP a long time ago, it worked fine for a long time, however this PC has not been used in about 8 months.

I installed MGADiag, here are the results;

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-VRP4V
Windows Product Key Hash: DjuETUPRPC4WwWMQV8/y5PONSWk=
Windows Product ID: 55041-006-2732894-86084
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {135FF070-B475-49A8-B1CF-574CBA542780}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150202-1526
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{135FF070-B475-49A8-B1CF-574CBA542780}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-006-2732894-86084</PID><PIDType>6</PIDType><SID>S-1-5-21-2079842720-550139033-3012900335</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 740</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.2.7 </Version><SMBIOSVersion major="2" minor="4"/><Date>20110803000000.000000+000</Date></BIOS><HWID>24863A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>bMk    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-006-273289-03-1033-7601.0000-3212015
Installation ID: 014390767800730295517000617676688382917475430795143374
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VRP4V
License Status: Notification
Notification Reason: 0xC004F005.
Remaining Windows rearm count: 4
Trusted time: 11/17/2015 10:24:43 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:17:2015 09:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAAABAAEAAgACAAAAAQABAAEA6GHq3JwxKrUmLjoeFsYa7EzFQO+Otg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		bMk    
  FACP			DELL  		bMk    
  HPET			DELL  		bMk    
  BOOT			DELL  		bMk    
  MCFG			DELL  		bMk    
  SSDT			PTLTD 		POWERNOW
  ASF!			DELL  		bMk    
  SLIC			DELL  		bMk

Can you help me please.

 

[torchwood]

as your running a volume licence key on a Dell computer, i dont think it will ever activate.

Where did you get the key.

Roy

 

[njohnston]

To be honest I can't remember which website I bought it from but it was last year sometime. I have several PC's running, all Dells, that have been upgraded, and like I said this PC has been upgraded and has been running for several months without any problems so I don't know why it decided to show this message today.

So am I SOL? :shock:

 

[wasnotwas]

MAK is usually for business use. Keys are often blocked due to overuse ie piracy.

'Each MAK has a predetermined number of allowed activations, based on your Volume Licensing agreement. To increase your MAK activation limit, please contact your Microsoft Activation Center.'

from
https://www.microsoft.com/en-gb/Licensing/existing-customer/FAQ-product-activation.aspx

not accusing anyone - just info

 

[njohnston]

Ok now I have a problem, I don't have a Volume License Agreement, I just bought these licenses from what I thought was a reputable website.

Seems like I need to purchase another Win 7 license, just hope it is a legit one.

 

[Layback Bear]

Volume License are bought from Microsoft.

https://www.microsoft.com/en-gb/Licensing/product-licensing/online-services.aspx#tab=2

http://www.microsoft.com/licensing/online-services/media/microsoft_online_services.asx