This Feature Requires Internet Explorer 4.01 or Greater‏

[daniellouwrens]

Hi

I am using Outlook from Office 2007, I am using Win 7 x 64 (fully updated) and have both 32 and 64 Browsers installed.


"When I try to open Outlook I get a message "
This Feature Requires Internet Explorer 4.01 or Greater to use this feature"

I have searched the web for an answer to this problem but none are relevant or working for me.

One thing I note is that the registry fixes use an IE Version number but when I check my the version numbers in IE9 32 ( Help/About) I get
Version: (blank)
Update Version: 0
I think this may be the cause of the problem.

I have tried running in safe mode but this did not work.

Outlook 2007 has been working fine until two days ago, it was a new install of Office 2007 when I installed W7 Pro about 9 months ago, prior to that it was also working in Vista Ultimate.

have done an Office 2007 repair to no avail.

How can I fix issue?

Thanks

Daniel

 

[Omnia X]

Perhaps an IE repair or registry fix is in order? I seems that since it isn't properly identifying Internet Explorer, that IE is the root of your problem

 

[daniellouwrens]

Perhaps an IE repair or registry fix is in order? I seems that since it isn't properly identifying Internet Explorer, that IE is the root of your problem

Hi

I agree but how do you do an IE9 repair, I have tried reset but that has not helped.

Thanks

Daniel

 

[Dwarf]

Have you tried reinstalling IE9 ?

 

[daniellouwrens]

Yes I did and got into all sorts of problems, after IE9 was uninstalled and IE8 supposedly reinstalled no browser worked, neither did WLM. I had to install FF so I could access the Internet and my Hotmail account.

I tried updating the an Update install of IE9, nothing worked so I did system restore, now I am right back where I started.....

Cheers

Daniel

 

[Omnia X]

Program "repairs" can be performed through the control panel, you may need admin permission but you goto control panel-uninstall program, then right click the program and hit repair, though perhaps you have something set up wrong with your proxy/network or the advanced settings

 

[daniellouwrens]

Program "repairs" can be performed through the control panel, you may need admin permission but you goto control panel-uninstall program, then right click the program and hit repair, though perhaps you have something set up wrong with your proxy/network or the advanced settings

"The Program" specifically IE9 is not listed in the Programs and Features list, which is where I assume you are referring to. If not please advise.

thanks and regards
​

Daniel

 

[daniellouwrens]

IE9 Registry entries

Hi

I have W7 Pro x64

Can anyone tell me where the registry entries for IE9 32 are


needs me to modify the registry entry at

1. HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer

However that is the entry for ie9 64, I believe and I need the entry for the default browser which is 32 bit.

thanks

Daniel

 

[Omnia X]

,y data under the version vector for that is IE: 9.0000 VML:1.0 and windows edition: 3 Not sure if that will help, but also mayb u can try an update to ie9 if available, but also mayb it isn't set as your default browser? if it is the mayb you could try making chrome/firefox your default?

 

[daniellouwrens]

The apple on your avatar says it all, you are an idiot....Go away.

 

[Omnia X]

I chose the apple cuz of the colours... I use windows and I was merely trying to help

 

[daniellouwrens]

I chose the apple cuz of the colours... I use windows and I was merely trying to help

Okay, my apologies, I guess it is all getting too much for me.

I have tried to uninstall iE9 (several times)and it does not revert to IE8, and then I cannot reinstall ie8 or ie9, I have to System Restore and on one occasion that failed (two attempts were made) and I had to revert to a backup copy in with Casper 5.0 (best software ever).

I am now back to square 1. I tried installing Firefox but that did not fix the problem with Outlook.

I note that in IE9 32 bit the Tools/Advanced dialogue box is empty where the options should be.

Cheers

Daniel

 

[Irene]

Hi Daniel

The following link contains an MS 'Fix-it' and a selection of DIY fixes - maybe an MS fix would be worth trying to begin with:
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

Fingers crossed - let us know how you get on.

 

[daniellouwrens]

Hi Daniel

The following link contains an MS 'Fix-it' and a selection of DIY fixes - maybe an MS fix would be worth trying to begin with:
How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

Fingers crossed - let us know how you get on.

Hi

Following the instructions I have tried at least five times to uninstall IE9 so I would revert to IE8 but when I reboot IE8 is not available, the menu shortcuts give a message that they are invalid and cannot find the exe to run the program. When I look in the IE program file it is basically empty. both in Program Files and Program Files (x86).

So I have downloaded the IE9 install exe but it will not run saying that I have a more recent version..

An odd thing I note is that the Help/About dialogue box shows 0 as the version and the update version is blank.

(not so)Cheers

Daniel

 

[sygnus21]

Seeing that you've tried a number of things that didn't work it may be time to do a system repair. If you have a Windows 7 disk see this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R - No this method will not wipe your data if you follow instructions, but do a backup just in case.

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

If you don't have a disk but your system has a system image use it. With this one you definitely want to do a backup prior to starting the process as it will wipe your data.

Anyway it sounds like some IE files got hosed and the only way to fix them is through a Windows repair/reinstall.

Let us know.

 

[daniellouwrens]

Seeing that you've tried a number of things that didn't work it may be time to do a system repair. If you have a Windows 7 disk see this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R - No this method will not wipe your data if you follow instructions, but do a backup just in case.

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

If you don't have a disk but your system has a system image use it. With this one you definitely want to do a backup prior to starting the process as it will wipe your data.

Anyway it sounds like some IE files got hosed and the only way to fix them is through a Windows repair/reinstall.

Let us know.

Good advice, I am doing that now, I will report back.

Thanks for the link, somehow I had missed that.

Cheers

Daniel

 

[daniellouwrens]

Okay, so the best plans of mice and men etc....

I cannot do a repair install as I have SP1 installed and my DVD is original.

When you run Disk Clean up (which I do weekly) it removes the uninstall files so I cannot uninstall SP1.

I guess I will have to do a clean install.

Oh Well..

If I create a W7 SP1 slipstream disk can I use that to do a repair install, the link you sent me seems to say no but perhaps I am reading it incorrectly.


Cheers

Daniel

 

[sygnus21]

Look at the warning in the link I provided.....

If you have Windows 7 SP1 installed, then you either must use a "retail" Windows 7 SP1 installation disc to be able to do a repair install, or uninstall SP1 to be able to use a retail Windows 7 installation disc to do a repair install with.

• You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
• You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.

If none of those apply then you may have to do a reinstall. Sorry

BTW Outlook 2007 is very compatible with Windows 7 as I used it (and the rest of Office 2007) before upgrading to 2010. Point is there shouldn't be an issue between it and IE8/9.

Anyways I'm out of suggestions for now.