Solved This update not applicable for this computer. (KB3021952)

Vonda

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I hope I did this right:
With the automatic updates came this KB3021952 for IE 11.
I tried several times to redownload after previous attempt failed.
Then as read through some instructions, I dowloaded the SURT file.
I tried again the update and a window came up stating "This update is not applicable for this computer".
I do have indeed IE11, so I do not understand the failing of dowloading this update.
I tried to attach the CBS zip folder, but after uploading the attachment this page comes up:
This page can’t be displayed
•Make sure the web address http://www.sevenforums.com is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
Fix connection problems

PS error code is 80072F78
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HPE-400f
OS
Widows 7 home premium 64 bit
CPU
AMD phenom(tm) 11 x 4 processor 3.00 GHz
Motherboard
?
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
?
Monitor(s) Displays
HP vs17
Hard Drives
1 TB Sata
Mouse
usb
Internet Speed
download 15 mbps
The error from the upload is almost certainly because the file was too large - delete the older CBSPersist files from it and try again.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Noel, Thank you for the reply.
When I checked the installed updates this morning, it showed that the IE11 security update had succeded.
Is there anything I can/should do more, or can I mark this thread as solved?
 

Attachments

  • ie11.JPG
    ie11.JPG
    71.6 KB · Views: 2

My Computer My Computer

Computer Manufacturer/Model Number
HPE-400f
OS
Widows 7 home premium 64 bit
CPU
AMD phenom(tm) 11 x 4 processor 3.00 GHz
Motherboard
?
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
?
Monitor(s) Displays
HP vs17
Hard Drives
1 TB Sata
Mouse
usb
Internet Speed
download 15 mbps
I suspect that there's something that got fixed along the way - it would be interesting to find out what, and to make sure that everything is now fixed.
Could you please post the logs as above, and I'll check them over.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
The CBS log? or just part of it?
I am curious, why would that log text file in notepad be so large?
 

My Computer My Computer

Computer Manufacturer/Model Number
HPE-400f
OS
Widows 7 home premium 64 bit
CPU
AMD phenom(tm) 11 x 4 processor 3.00 GHz
Motherboard
?
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
?
Monitor(s) Displays
HP vs17
Hard Drives
1 TB Sata
Mouse
usb
Internet Speed
download 15 mbps
The CBS.log and the CheckSUR.log files - you'll have to copy the CBS.log to the desktop before compressing it (or you can just post the compressed CBS folder you created, after removing the older CBSPersist files)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Even the compressed CBS folder is 64 MB and the entries are all from yesterday.
Sorry I am not very good with this.
 

Attachments

  • Capture.JPG
    Capture.JPG
    48.5 KB · Views: 4

My Computer My Computer

Computer Manufacturer/Model Number
HPE-400f
OS
Widows 7 home premium 64 bit
CPU
AMD phenom(tm) 11 x 4 processor 3.00 GHz
Motherboard
?
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
?
Monitor(s) Displays
HP vs17
Hard Drives
1 TB Sata
Mouse
usb
Internet Speed
download 15 mbps
That's OK...
Please delete from the archive/compressed folder the four oldest CBSPersist files (the four towards the top of the list above) - this should reduce the file size to about 5MB, which is well under the forum limit of 8MB
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
It is still 9.3 MB
 

Attachments

  • new.JPG
    new.JPG
    22.6 KB · Views: 2

My Computer My Computer

Computer Manufacturer/Model Number
HPE-400f
OS
Widows 7 home premium 64 bit
CPU
AMD phenom(tm) 11 x 4 processor 3.00 GHz
Motherboard
?
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
?
Monitor(s) Displays
HP vs17
Hard Drives
1 TB Sata
Mouse
usb
Internet Speed
download 15 mbps
I took one more entry off.
 

My Computer My Computer

Computer Manufacturer/Model Number
HPE-400f
OS
Widows 7 home premium 64 bit
CPU
AMD phenom(tm) 11 x 4 processor 3.00 GHz
Motherboard
?
Memory
8.00 GB
Graphics Card(s)
ATI Radeon HD 5450
Sound Card
?
Monitor(s) Displays
HP vs17
Hard Drives
1 TB Sata
Mouse
usb
Internet Speed
download 15 mbps
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