Time Warner, Slow Internet (Not Surprised)

[ZenixNet]

As horrible as Time Warner Cable is, I'm not surprised about how slow my internet is. I see people on here with much much faster connections than me, I wonder how do you get those fast connections? My internet is 2-10 Download and .1-.5 upload. Is this normal? Does anyone know if upgrading to turbo (or the highest internet service from TWC) actually do anything?

Edit: Even on a wired connection my internet is deathly slow.

 

[profdlp]

I have TWC with turbo and it is pretty good. The speeds are about as advertised, taking into account the normal system overhead hit. I don't know that it would be worth paying for turbo if you usually used a wireless connection, though.

If you ever do go with turbo, make sure they give you the right cable modem to support it.

Also: For a wireless connection there are a lot of factors involved which are out of TW's control. If you get (close to) the speed they advertise while you're in wired mode, fine. If not, I would squawk about it.

 

[bluebeard]

Are you getting the speed that you are paying from your Internet? If you're not sure try Speedtest.net - The Global Broadband Speed Test with your computer plugged directly into your cable modem. If this does not give the expected speed, run this packet loss test to find the source of the slow down. It will let you know if there are problems at your cable modem or somewhere in the TWC network.

If the original speed test was fine, then run that speed test again with your computer in its normal configuration. If that yields a significant difference, then there is a problem in your home network.

 

[bassfisher6522]

I have TWC w/out turbo boost and my avg DL is between 20 - 25 mb/s and upload avg is between .30 - .40 mb/s. I have hit as high as 30 mb/s on the DL and 1.0 mb/s on the upload. It just depends on what time of the day, what day of the week it is and how many people are on.

 

[Ztruker]

If have TWC Turbo and I get

 

[profdlp]

Nice test!

My upload is not too hot at the moment. I've had better.

TWC w/ Turbo: