Toshiba hardware set up program always crashes

Cabinhook

New member
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Messages
22
My Toshiba hardware set up program crashes and I get this error message for it;
Problem Event Name: APPCRASH
Application Name: rundll32.exe_Shell32.dll
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc637
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bda6f
Exception Code: 40000015
Exception Offset: 00056202
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: e165
Additional Information 2: e1652446e2a08661f301069e3d3002c2
Additional Information 3: b5d4
Additional Information 4: b5d41abf30ccf3a8321b59a4ced6abd8

Ive done malware and virus checks which come back clear as well as registry clean and defrag. Ive done a system file scan which reports corrupt system files but unable to fix. Can anyone help, cheers, Jeff
 

My Computer My Computer

At a glance

Windows 7 home premiumI54gb
Computer Manufacturer/Model Number
toshiba
OS
Windows 7 home premium
CPU
I5
Motherboard
Toshiba
Memory
4gb
Sir try to uninstall "bluetooth stack for windows" then try again.
 

My Computer My Computer

At a glance

Windows Xp
OS
Windows Xp
Thankyou for your suggestion. Bluetooth stack for windows does not appear on the control panel uninstall list so I tried to install it first instead but got another error message during the install procedure saying error 2753 file setupdiu.exe is not marked for installation. So it appears there is more than one problem, cheers, Jeff
 

My Computer My Computer

At a glance

Windows 7 home premiumI54gb
Computer Manufacturer/Model Number
toshiba
OS
Windows 7 home premium
CPU
I5
Motherboard
Toshiba
Memory
4gb

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Ive done at least half a dozen sfc runs without success as well as restoring the system back as far as practical so I'm at a loss what to do next. Jeff
 

My Computer My Computer

At a glance

Windows 7 home premiumI54gb
Computer Manufacturer/Model Number
toshiba
OS
Windows 7 home premium
CPU
I5
Motherboard
Toshiba
Memory
4gb
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