Toshiba Satellite C55D-A5392 blank screen after updates!!! help!

FyreMinecraft

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A few days ago, i was installing some updates, and after the laptop rebooted, the screen blacked out and kept doing it, and i had to hard reboot 3 times. After that it responded. It still does that. Can someone help???!? Toshiba Satellite C55D-A5392 500 gigabyte HD, AMD A4-5000 APU with Radeon graphics
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitAMD A4-5000Radeon 8330
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Professional 64 bit
CPU
AMD A4-5000
Graphics Card(s)
Radeon 8330
Browser
Chrome
Do you mean Windows Updates?

If so, how about a System Restore prior to the time you did the updates? After that, go back to Windows Update and see what's offered to you, but be more careful about what you accept.

Or maybe you can undo individual updates through the Control Panel.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Look at the Updates which were installed to see what they were. As suggested try SysRestore or uninstall the Windows Update - Uninstall an Update - Windows 7 Help Forums.

Try upgrading the Display driver, or in Device Manager uninstall it, reboot to reinstall.

Work through the Troubleshooting Steps for Windows 7 to go over your system, including the hardware tests.

If it persists try an external monitor to see if it replicates the problem. If not then it is likely the laptop monitor which may need a better connection or replacement.

It would help to see a camera or phone snap of the problem: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums
 
Look at the Updates which were installed to see what they were. As suggested try SysRestore or uninstall the Windows Update - Uninstall an Update - Windows 7 Help Forums.

Try upgrading the Display driver, or in Device Manager uninstall it, reboot to reinstall.

Work through the Troubleshooting Steps for Windows 7 to go over your system, including the hardware tests.

If it persists try an external monitor to see if it replicates the problem. If not then it is likely the laptop monitor which may need a better connection or replacement.

It would help to see a camera or phone snap of the problem: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums



Ok, Here's a picture: My problem.jpg
The Windows logo freezes and then the PC Blacks out.
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitAMD A4-5000Radeon 8330
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba
OS
Windows 7 Professional 64 bit
CPU
AMD A4-5000
Graphics Card(s)
Radeon 8330
Browser
Chrome
Can you keep the display running long enough to do the steps I gave you?

If not can you reboot into Safe Mode.

You can also use the Win7 installation disk or System Repair Disk to boot into System Recovery Options to run System Restore to a point where it will display. This will also tell you if this is a problem with the monitor or just the driver, which is most likely since the point where it blinks out is while driver is loading. So you may need to roll back, reinstall or Update the Display driver.
 
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