Touchpad issues after Win 7 upgrade

[tensyume]

I formatted, and completed a clean of Win 7 Enterprise 32bit from Vista 32bit today. Since this was done, the touchpad dont work anymore. I installed the synaptic mouse driver from the hp homepage for my laptop, and restarted like 10 times, it still doesnt work.

http://img20.imageshack.us/img20/8595/75697209.png

Here is an image of my mouse control panel.
Notice there isnt anything in the "device" box.

Help please ~~

 

[Bill2]

Go to the device manager and check if there are devices there with yellow exclamation marks, under Mice and other pointing devices.

 

[tensyume]

double post

 

[tensyume]

Go to the device manager and check if there are devices there with yellow exclamation marks, under Mice and other pointing devices.

http://img192.imageshack.us/img192/3941/94407505.png

fresh and clean..

 

[Thomas]

Try downloading the latest up to date drivers (v15.2.7) from the Synaptic website below.

Drivers | Synaptics

 

[Bill2]

Right click on the mouse entry in device manager and check what driver its showing. If its using the default MS driver, update the driver and use both options- search online as well as search my computer.

Though even with the default drivers, the basic functionality should work fine. Synaptics drivers only add extra features and options.

 

[tensyume]

Right click on the mouse entry in device manager and check what driver its showing. If its using the default MS driver, update the driver and use both options- search online as well as search my computer.

Though even with the default drivers, the basic functionality should work fine. Synaptics drivers only add extra features and options.

One of them is HID-compliant mouse from Microsoft eHome Infrared Transceiver,
and other one is HID-compliant mouse from Microsoft Windows USB Mouse(I connected a usb mouse for now).
I pressed on automatic update for both of those devices, and they say it is already up to date..

 

[Bill2]

Try uninstalling the synaptic driver, reboot. Extract the downloaded synaptic driver to a folder on the hard drive. Now update the driver in device manager by pointing to that folder. You can repeat the exercise with the latest downloaded, extracted drivers (use the link in post #5 above).

Also check whether the touchpad is turned off- many laptops have a small button at the top of the touchpad to turn it on or off or check in the settings.

 

[tensyume]

Try uninstalling the synaptic driver, reboot. Extract the downloaded synaptic driver to a folder on the hard drive. Now update the driver in device manager by pointing to that folder. You can repeat the exercise with the latest downloaded, extracted drivers (use the link in post #5 above).

Also check whether the touchpad is turned off- many laptops have a small button at the top of the touchpad to turn it on or off or check in the settings.

I just tried that, and it doesnt work. the touchpad button is colored ON (white) . if it was off, it should be red..

But the thing is even if i press the turn off/on button for the touchpad, it doesnt change to red and stays at white

 

[Bill2]

I believe this is a driver issue for 2 reasons- one, in the device manager the correct synaptic driver is not seen installed, and two- the touchpad light not changing colour. I've used HP laptops for a long time and there is a similar issue in the mute button- unless the correct driver is installed, the colour does not toggle between blue and orange.

Try this method to completely remove old mouse drivers.

How to remove old & unused device drivers in Windows 7 | The Windows Club

or better still

http://www.sevenforums.com/tutorial...left-over-files-after-uninstalling.html?ltr=D

 

[tensyume]

I believe this is a driver issue for 2 reasons- one, in the device manager the correct synaptic driver is not seen installed, and two- the touchpad light not changing colour. I've used HP laptops for a long time and there is a similar issue in the mute button- unless the correct driver is installed, the colour does not toggle between blue and orange.

Try this method to completely remove old mouse drivers.

How to remove old & unused device drivers in Windows 7 | The Windows Club

or better still

http://www.sevenforums.com/tutorial...left-over-files-after-uninstalling.html?ltr=D

I found something new by showing hidden devices..

http://img849.imageshack.us/img849/9205/42638798.png

But it has a exclamanation mark next to it..

 

[Bill2]

Exactly, thats what we are looking for. Now right click on that Synaptic PS2 and update the driver, try online first because in my experience that works most of the time. If it doesnt, go throught the drill of pointing it to the exxtracted drivers.

If none of that works, right click and uninstall, then click on the "scan for new hardware" button.

 

[tensyume]

Exactly, thats what we are looking for. Now right click on that Synaptic PS2 and update the driver, try online first because in my experience that works most of the time. If it doesnt, go throught the drill of pointing it to the exxtracted drivers.

If none of that works, right click and uninstall, then click on the "scan for new hardware" button.

hm.. it still says the best driver is installed both online and manual. I will try uninstalling it

 

[Bill2]

The exclamation mark means the driver may be corrupted. If reinstalling doesnt work, try to download and use a fresh copy of the driver.

 

[tensyume]

The exclamation mark means the driver may be corrupted. If reinstalling doesnt work, try to download and use a fresh copy of the driver.

hm.... i cant seem to find the right driver.. because it keeps on bringing the exclamanation mark.

 

[Bill2]

Try running driver sweeper that I had linked to remove all old drivers.

You can also try the 3rd option in this tut to prevent auto-install of drivers.

http://helpdeskgeek.com/windows-7/stop-windows-7-from-automatically-installing-device-drivers/

 

[tensyume]

Try running driver sweeper that I had linked to remove all old drivers.

You can also try the 3rd option in this tut to prevent auto-install of drivers.

Stop Windows 7 from Automatically Installing Device Drivers

I used driver sweeper, but there arent any datas for the mouse and keyboards when i analyzed it.
and the auto-install is already turned off

 

[Bill2]

I cant think of anything radical now. Maybe you can try the various procedures we went through in a different order with different drivers. Or it could be an HP quirk, so ask in the HP forums. Or maybe run a sfc scan to fix corrupted system files that may be involved.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Also try booting in safe mode and uninstalling and reinstalling drivers there.

 

[tensyume]

I cant think of anything radical now. Maybe you can try the various procedures we went through in a different order with different drivers. Or it could be an HP quirk, so ask in the HP forums. Or maybe run a sfc scan to fix corrupted system files that may be involved.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Also try booting in safe mode and uninstalling and reinstalling drivers there.

i used that still no luck.....................

HM.... is there no driver for my laptop? .. it did come with a Vista..

 

[Bill2]

Try using the vista driver in compatibility mode.

http://www.sevenforums.com/tutorials/316-compatibility-mode.html

Also, check if theres a bios update for your model.