Tried many things, still error 800736B3

[Drip50291]

I've run the System file checker and that didn't find anything, I fully reset the windows update service to where it says I've never updated. I've tried the Readniss update tool and I'm repairing .Net now. Any suggestions? Whats the next step?

 

[NoelDP]

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[Drip50291]

Ok, sorry. Didn't know this forum had a process. Here are requested #3 and #4:

 

[NoelDP]

..and the SFC and CheckSUR scans?
There's no evidence that either have been run.

 

[Drip50291]

..thats what i meant by System File Checker (SFC) and "I've tried the Readiness Update Tool" (System Update Readiness Tool, little dyslexia there) but here ya go.

I ran the Readiness Update Tool over the weekend and I guess it closed its self out. That was about the 5th time I ran it.

 

[NoelDP]

Please repost the entire CBS folder - it should have more files in it than it did.

 

[Drip50291]

Nope thats it. I followed those instructions and would have no reason to exclude anything.

 

[NoelDP]

The CheckSUR reports are present in your screenshot - they aren't in your upload, which is identical to the earlier one.
Please copy the C:\Windows\Logs CBS folder to your desktop overwriting the existing one, then zip it and upload it

 

[Drip50291]

Here they are, sorry about that.

 

[Danny Saunders]

Hi Drip50291 and Noel.

I too have had the same problems as you have had, i too have tried all the suggestions to no avail.

It is curious that Windows updater will instal certain updates. eg MS Office, MS Defender and some others.

I have also noticed niggling problems with my windows installation

Control Panel buttons - don't work, i have to right click mouse to open context menu, from there i click open.

I see from the above that u require all kinds of info. Will comply with what you need, i am hoping though that i can just use the info that is provided to Drip. in order to fix my prob. if this doesn't work than i will post more precise problem info for you.

Danny

 

[NoelDP]

Danny - please start your OWN NEW thread and follow the http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html posting the requested data

 

[NoelDP]

Drip - sorry about the wait, I must have missed the notification somehow.

Your report shows considerable corruption
Here's the CheckSUR data (the important bits)

Summary:
Seconds executed: 844
 Found 408 errors
 Fixed 386 errors
  CSI Could Not Open file Total count: 2
  CSI Manifest and S256H Do Not Match Total count: 3
  CSI Missing Component Key Total count: 21
  Fixed: CSI Missing Component Key.  Total count: 21
  CSI Missing Pinned Component Key Total count: 112
  Fixed: CSI Missing Pinned Component Key.  Total count: 112
  CSI Missing Deployment Key Total count: 1
  CSI Missing Identity Total count: 138
  Fixed: CSI Missing Identity.  Total count: 136
  CSI Corrupt Identity Total count: 2
  CSI Mismatched Identity Total count: 1
  CSI Missing C Mark Total count: 218
  Fixed: CSI Missing C Mark.  Total count: 218
  CSI C Mark Deployment Missing Total count: 2
  CSI Located Replacement: Invalid (S256H) Total count: 21
  CSI Replacement File: CreateFile Failed Total count: 22
  CSI F Mark Value Wrong Total count: 3
  Fixed: CSI F Mark Value Wrong.  Total count: 3
  CSI F Mark Missing Total count: 8
  Fixed: CSI F Mark Missing.  Total count: 8
  CBS Registry Error Total count: 2
  CBS Watchlist Package Missing Total count: 3
  CBS Watchlist Component Missing Total count: 4
Unavailable repair files:
 winsxs\manifests\amd64_mdmgsm.inf_31bf3856ad364e35_6.1.7600.16385_none_bfea4aadd362bbb1.manifest
 winsxs\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6.manifest
 winsxs\manifests\amd64_mdmgatew.inf_31bf3856ad364e35_6.1.7600.16385_none_e996a8c57d55e098.manifest
 winsxs\manifests\amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a.manifest
 winsxs\manifests\amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8.manifest

I'll post a fix protocol for the files later - hopefully that'll help get the rest fixed

 

[NoelDP]

Hmmm - there's a few complications here...
You appear to have registry corruption which is calling for non-existent files, at least in two of the above cases.
Let me try and isolate the problem areas....


The following are non-existent files, called from corrupt registry entries

 Line 597: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a.manifest amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a 
 Line 611: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8.manifest amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8

The corrupt entries are

  Line 475: (f) CSI Corrupt Identity 0xC0150017 mdmgatew.inf, Culture=neutral, Type=driverUpdate, Version=[COLOR=red][B]>[/B][/COLOR].1.7600.16385, PublicKe[COLOR=red][B]q[/B][/COLOR]Token=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_mdmgatew.inf_31bf3856ad364e35_6.1.7600.16385_none_e996a8c57d55e098 Bad identity
 Line 596: (f) CSI Corrupt Identity 0xC0150017 6b5819de600853a49507704bd68a01d1, Culture=neutral, Version=6.1.7600.21062, PublicK[B][COLOR=red]m[/COLOR][/B]yToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_[COLOR=red][B]>[/B][/COLOR]b5819de[COLOR=red][B]>[/B][/COLOR]00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a Bad identity

...more later

 

[Drip50291]

Danny,

From what I've seen on other posts (http://www.sevenforums.com/windows-...error-codes-8007371b-800736b3-80070246-a.html, second page) this fix could be very specific. It sounds like you have some stuff going on that I do not ie Control Panel buttons. I'm still waiting on a suggestion from somebody on what to do here.. If I dont here back soon I'm gonna try another forum then get back to you Danny but for now we're hanging tight! Good luck to you brother!

*Edit* Just saw ur response Noel!
HA 2nd *Edit* I didn't even see the new page! PROGRESS!!

 

[Drip50291]

Hmmm - there's a few complications here...
You appear to have registry corruption which is calling for non-existent files, at least in two of the above cases.
Let me try and isolate the problem areas....


The following are non-existent files, called from corrupt registry entries

 Line 597: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a.manifest amd64_>b5819de>00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a 
 Line 611: (f) CSI Could Not Open file 0x0000007B winsxs\Manifests\amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8.manifest amd64_mdmgen.inf_31bf3856ad364e35_6.1.7600.16305_none_:40ed8e2:9603af8

The corrupt entries are

  Line 475: (f) CSI Corrupt Identity 0xC0150017 mdmgatew.inf, Culture=neutral, Type=driverUpdate, Version=[COLOR=red][B]>[/B][/COLOR].1.7600.16385, PublicKe[COLOR=red][B]q[/B][/COLOR]Token=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_mdmgatew.inf_31bf3856ad364e35_6.1.7600.16385_none_e996a8c57d55e098 Bad identity
 Line 596: (f) CSI Corrupt Identity 0xC0150017 6b5819de600853a49507704bd68a01d1, Culture=neutral, Version=6.1.7600.21062, PublicK[B][COLOR=red]m[/COLOR][/B]yToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS amd64_[COLOR=red][B]>[/B][/COLOR]b5819de[COLOR=red][B]>[/B][/COLOR]00853a41507704bd68a01d1_31bf3856ad364e35_6.1.7680.21062_none_47a2301a55d7684a Bad identity

...more later

YAY!! Gotta love corrupt reg errors! Let me know what else there is and what I should do. My level of knowledge with the reg is slim to none compared to the experts but I can navigate through it and change values/delete and add entries!!

 

[NoelDP]

Not in this area you don't
I'm not sure I understand it well enough myself, as there are all sorts of interdependencies involved.

I'm going to need a file from you.

Please copy the file C:\Windows\System32\config\COMPONENTS to your desktop, then compress it, and upload the compressed file to a fileshare site (It'll be too big for here, probably) such as SkyDrive or DropBox - post a link, and I'll see what I can see.

 

[Drip50291]

COMPONENTS is 1 KB, components is 38.4 MB.. I'll get them both here.

 

[Drip50291]

http://dl.dropbox.com/u/41990717/Config_files.zip

 

[NoelDP]

The small file is actually the COMPONENTS.LOG file

I've uploaded the COMPONENTS file (zipped as d50aa.zip) to my SkyDrive at
Noel's SkyDrive

Please download and save it.

Now go to the C:\Windows\System32\config folder, and rename the COMPONENTS file (the 40MB one) to COMPLONENTS.OLD

Extract the COMPONENTS file from the downloaded zipfile and put that in the C:\Windows\System32\config folder

now reboot
Then run CheckSUR again, and then SFC /SCANNOW and post the new log files.

 

[Drip50291]

I cant rename it because its running in System.