Troubleshooting unwanted shutdown.

slimmanx

New member
Local time
6:41 AM
Messages
4
This is an ongoing problem that comes up at startup. I hit the power button on the pc. It turns on, POST,boot up is fine, windows loads. Then just as the logon screen comes up the pc shuts down (well more like turns off!). Most times it doesn't make it that far. Sometimes it turns off at POST. It will even turn off after I log into windows. After it turns off it takes two or three tries to get it to boot up. At first I thought it was the Motherboard but Now I think it is the power supply. Does anyone have any ideas?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Phenom™ II x2 3.1 GHz
Motherboard
Foxconn A74GA AMD 740G Socket AM3 ATX
Memory
Kingston HyperX Blu 8GB (4 x 2GB) 240-Pin DDR3 1333 MHz
Graphics Card(s)
PowerColor Go! Green Radeon HD 5450 2GB 64-bit DDR3
Sound Card
Integrated Realtek ALC662 5.1-channel HD audio
PSU
hec HP585D RETAIL 585W ATX12V
Cooling
AMD Socket AM3 Copper Base/Aluminum Heat Sink & 2.75" Fan
Keyboard
USB Keyboard
Mouse
USB Mouse
I think the PSU may e a good guess. But, if you are overclocking, stop. Go into bios and set optimized defaults and only change the items needed such as boot order and sata controller. Bios will also tell you the voltages it is reading from the PSU. Let us know what they are. But, even so, it does not tell what the voltages are when the system is under strain. If you have another PSU or have somewhere you can borrow one, you could try that. I wouldn't spend money on a new PSU unless I was relatively sure that is the problem. Ram can also be the issue. Here is an excellent tutorial on testing ram. I would let it run overnight or until you see errors. Make sure all your drivers are updated. Try those things and post back.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
A tap on the case just solved my problem. I have a short in the wiring to the power button on the case. I'm going to replace the case (its kinda crappy). Any ideas for one in the $50-$100 price range?
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional x64
CPU
Phenom™ II x2 3.1 GHz
Motherboard
Foxconn A74GA AMD 740G Socket AM3 ATX
Memory
Kingston HyperX Blu 8GB (4 x 2GB) 240-Pin DDR3 1333 MHz
Graphics Card(s)
PowerColor Go! Green Radeon HD 5450 2GB 64-bit DDR3
Sound Card
Integrated Realtek ALC662 5.1-channel HD audio
PSU
hec HP585D RETAIL 585W ATX12V
Cooling
AMD Socket AM3 Copper Base/Aluminum Heat Sink & 2.75" Fan
Keyboard
USB Keyboard
Mouse
USB Mouse

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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