Troubleshooting with MSCONFIG

Bare Foot Kid

R.I.P. August 13th 2014
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How to use the MS Configuration Utility to Disable, Remove an Entry to Troubleshoot an Issue!


This will show you how to use the MS Configuration Utility startup file to first, disable an entry to sort out if that is the one causing the issue at system startup / shut down and to remove the entry later if you choose for any number of reasons.​

   Warning
Disabling certain OEM entries from the startup file may cause some factory installed programs and applications to not function correctly. Also removing entries from the Windows registry may disable the PC completely.

If you have any concerns regarding the methods set fourth here, please post a question in this same thread and someone will be glad to help you.
   Note
As a precaution it would be a good idea to create a "System Restore Point" before you start this, the tutorial can be found at the link below.

System Restore Point - Create


Let's get started!

1) In the Windows start menu search box type "msconfig" (without the quotes) then right click the entry and select "Run as Administrator", enter your user credentials for the UAC prompt and click yes. In the window that opens, select the "startup" tab.

View attachment 60135View attachment 60136



Option One

Disable an Entry



2) Now what we want to do is disable only one entry at a time, if we do more than one we won't know which entry is causing the trouble. We'll use my RivaTuner entry, as you can see I've removed the tick from the box, in essence doing this makes RivaTuner not able to "autostart" when the PC is started and in turn if that entry were causing an issue when the PC is started / shutdown I would know that is the one causing the issue and I could take appropriate measures to remedy the situation.

Now go through your entries one at a time, with a PC restart between each one to find the one acting up, when you find it you can just leave it disabled for later use (trial and error) or you can do as in "Option Two" below and remove the entry alltogether; see the Warning above.

View attachment 60139



Option Two

Remove an Entry



3) Let's use my RivaTuner again, in the "msconfig" window I'll click the RivaTuner entry to highlight it and then I'll hover over the "Location" with the mouse cursor to reveal the entry's whereabouts in the Windows registry. As we can see it's at HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, so first in the start menu search box type "regedit" without the quotes and right click the entry and select "Run as Administrator" enter your user credentials for the UAC prompt and click yes.

View attachment 60141
View attachment 60142View attachment 60143

4) Now in "regedit" I would navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion and in the left pane click "Run", then in the right pane right click "RivaTuner" and click delete, then for the warning about "Deleting Registry Values" click yes; and now the entry is gone to the four winds never to be seen again.

View attachment 60144
View attachment 60145
View attachment 60146

5) One final thing, as we can see from this last snip not all the entries will reside in the Windows registry, you will have to navigate to where they are to delete them.

View attachment 60147

Enjoy! :)
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
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ATI : XFX 5870
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Realtek HD Audio 7-1
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1x 47" LCD HDMI & 3x 26" LCD HDMI
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Microsoft 500
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Razer Diamondback 3G
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1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Thanks for the tutorial Ted! ;)
 

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LENOVO K450 @3.0GHZ
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64-bit Windows 8.1 Pro
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Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
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LENOVO
Memory
12.00 GB
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Intel(R) HD Graphics
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Intel HD integtrated
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(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
I see this is posted in Chillout Room. Is this supposed to be here? or mistake?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS G60-RBBX05
OS
Win7 Home Premium 64x
CPU
Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo)
Memory
4 GB PC-6400 Hyundai (2X2) at 800Mhz
Graphics Card(s)
NVIDIA GeForce GTX 260M 1GB DDR3 VRAM
Monitor(s) Displays
16" LED Backlit
Screen Resolution
1366 x 768 on laptop 1600x1050 max res on 22" external mon
Hard Drives
OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm
PSU
6-cell Lithium ion { lasts 1.5 hours }
Case
ASUS G60 Laptop
Keyboard
Chicklet type back-lit (white light) keyboard
Mouse
Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute
Internet Speed
Comcast 8.60mb/s up - 3.11mb/s down
Antivirus
MSE
Browser
Firefox
Other Info
General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(

2nd Rig: Case: Rosewill BLACKHAWK Gaming ATX Mid Tower Computer Case

Mobo: GIGABYTE GA-990FXA-UD3
CPU: AMD FX-6200 Zambezi 3.8GHz (4.1GHz Turbo)
Heatsink: COOLER MASTER V8 CPU Cooler
RAM: Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM 1866 (PC3 15000)
GPU: SAPPHIRE Radeon HD 6850 1GB 2
I see this is posted in Chillout Room. Is this supposed to be here? or mistake?


It's where it's supposed to be, thanks! ;)
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack

My Computer My Computer

Computer Manufacturer/Model Number
ultraplanet - model 23
OS
Windows 7
CPU
P4 3.0 HT
Motherboard
Intel DQ965GF
Memory
4 gigs of Crucial DDR2
Graphics Card(s)
nVidia GeForce 7800GT 256MB 256-bit w/ ACCELS1 Rev 2
Sound Card
on board
Monitor(s) Displays
HP 2509m
Screen Resolution
1920x1080
Hard Drives
2x 320gb Seagate Barracuda's - SATA 3Gbit/s - RAID-0 array
PSU
650 watt
Case
Antec
Cooling
Cool Master
Keyboard
Logitech diNovo Media Desktop
Mouse
see keyboard
Internet Speed
comcast cable
Other Info
7 Ultimate and 7 Pro twice each at home - Gigabit on the Network - Tomato on the Linksys - I freely share my wireless with my neighbors (8-10 additional devices)
Excellent tut, BFK!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS G60-RBBX05
OS
Win7 Home Premium 64x
CPU
Intel Core 2 Duo P7450 / 2.13 GHz (2.29 with Extreme Turbo)
Memory
4 GB PC-6400 Hyundai (2X2) at 800Mhz
Graphics Card(s)
NVIDIA GeForce GTX 260M 1GB DDR3 VRAM
Monitor(s) Displays
16" LED Backlit
Screen Resolution
1366 x 768 on laptop 1600x1050 max res on 22" external mon
Hard Drives
OCZ Agility 3 60GB SSD / 320 GB - Serial ATA-150 - 7200 rpm
PSU
6-cell Lithium ion { lasts 1.5 hours }
Case
ASUS G60 Laptop
Keyboard
Chicklet type back-lit (white light) keyboard
Mouse
Logitech G9 Laser Mouse 3200dpi and 1000 reports per minute
Internet Speed
Comcast 8.60mb/s up - 3.11mb/s down
Antivirus
MSE
Browser
Firefox
Other Info
General mid-budget gaming Comp. Low batterylife - High FrameRates - currently overheating problems :(

2nd Rig: Case: Rosewill BLACKHAWK Gaming ATX Mid Tower Computer Case

Mobo: GIGABYTE GA-990FXA-UD3
CPU: AMD FX-6200 Zambezi 3.8GHz (4.1GHz Turbo)
Heatsink: COOLER MASTER V8 CPU Cooler
RAM: Patriot Viper 3 8GB (2 x 4GB) 240-Pin DDR3 SDRAM 1866 (PC3 15000)
GPU: SAPPHIRE Radeon HD 6850 1GB 2
I see this is posted in Chillout Room. Is this supposed to be here? or mistake?


It's where it's supposed to be, thanks! ;)

So why're we chillin' with msconfig?

Because there is another excellent tutorial that deals with the whole subject of msconfig that I didn't know about when I wrote this and I wanted to post it here as a thread to save it for myself.

http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Excellent tut, BFK!

Thanks mate! :)
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Good Work Ted .. I can save some time typing !!! :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
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SoundAlive™ JBL 3 Speakers (With sub-Woofer)
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39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Can but add my thanks for your abbreviated explanation of use of msconfig, Bare Foot Kid! roduke41
 

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Dell Studio 1558
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Win 7 Home Premium 64 bit
CPU
Intel Core i3-330M2.13GHz (3M cache)
Motherboard
320GB 7200 RPM SATA Hard Disk Drive
Memory
4 GB RAM
Graphics Card(s)
Intel Graphics Media Accelerator HD
Sound Card
Integrated High Definition Audio 2.2
Monitor(s) Displays
15.6 High Definition (720p) LED Display with TrueLife & Came
Hard Drives
320GB 7200 RPM SATA Hard Disk Drive
PSU
Don't know what PSU stands for.
Case
metal black
Cooling
No idea
Hello again roduke41.




I'm very glad you find it useful, be sure to keep us updated.
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Bare Foot,
Nice work. An idea, to avoid the perils of registry editing, is to use CCleaner to delete.
CCleaner | Tools | Startup (very abbreviated explanation)
 

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Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Thanks, I've been using CCleaner for a long time but that's not the object of this tutorial. :rolleyes:
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
I just wanted to bring this around again as it may be helpful to some.
 

My Computer My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
i cant see the attachment.. how can i do it.. ?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
windows starter 32bit
Memory
2gb ram
Browser
firefox
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