Troubleshooting

How to Open and Use "Troubleshooting" in Windows 7


   Information
This will show you how to open Troubleshooting in Windows 7 to help troubleshoot common problems with Programs, Devices, Network, Printing, Display, Sound, Performance, and Windows.
   Note
Each category will open up a separate troubleshooting wizard that will automatically diagnose and report any problems it finds, then will list any available options to help resolve the problem. Sometimes it can automatically fix the problem for you as well.




Here's How:
1. Open the Control Panel (icons view).

2. Click on the Troubleshooting icon.

3. If this is the first time you open Troubleshooting, then you may need to click on Yes to keep the content updated. (see screenshot below)
NOTE: If you do not see this screen, then you already have the settings set to include Windows Online Troubleshooting Service.
Troubleshooting.jpg

Troubleshooting-2.jpg

A) Click on a category link to start the troubleshooting wizard for that category. (see screenshot above)
4. To "View All" "Troubleshoot Computer Problems" Categories
NOTE: This will list every troubleshooting guide with a detailed description of each one.
A) Click on the View all link at the upper right corner in the left blue pane. (see screenshot below)
View-All.jpg
B) Double click on a category name to start the troubleshooting wizard for that category. (see screenshot above)
5. When done, close the Control Panel window.
That's it,
Shawn



Related Tutorials

 
Last edited:
Hello Brink....:)

When I first opened "Troubleshooting" I didn't have an option as in number 3 above; here's what I had. It just makes me wonder.

...Troubleshooting_W7-1.JPG ..Troubleshooting_W7-2.JPG

Thank you for the reply!


Later :huh: Ted
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Hi Ted,

See newly added NOTE under step 3. ;)
This is normal for your settings.

Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Howdy!

That must be how it installed this time; because I didn't change them!...;)















Later :) Ted
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Great tutorial. Again, this forum is a gift.:)
 

My Computer

Computer Manufacturer/Model Number
Asus N53v-DH 72
OS
windows 7 home premium 64bit
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
ASUSTeK Computer Inc
Memory
6049 MB
Graphics Card(s)
NVIDIA GeForce GT 540M (1024 MB)
Monitor(s) Displays
15.6
Screen Resolution
1920-1080
Hard Drives
ST9750420AS (698 GB, IDE)

C: (NTFS) 293.0 GB (229.9 GB free)
D: (NTFS) 380.6 GB (380.5 GB free)
Total Size 673.6 GB (610.4 GB free)
Keyboard
Standard
Mouse
Optical
Internet Speed
D-12877kbps U-370kbps
Thank you Barbarossa. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I would like to create a desktop shortcut that will immediately get me to the screen in step 4. How do I do that?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T61p
OS
win 7 pro x64
CPU
T7700 Intel
Memory
4GB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks, but I can do that more easily simply by right clicking on 'troubleshooting' in control panel and selecting 'create shortcut.'

It turns out the diagnostic tools are located in C:\Windows\diagnostics, with each tool in its own subdirectory. To prepare a list of 'view all', explorer needs to run stuff to look at xml files, check for new versions in the internet, find all the packages in subdirs, and finally display a list. The question then becomes, how do I get explorer to run all that stuff other than by clicking "view all"?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T61p
OS
win 7 pro x64
CPU
T7700 Intel
Memory
4GB

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T61p
OS
win 7 pro x64
CPU
T7700 Intel
Memory
4GB
It turns out I can get essentially what I want by using God mode, documented e.g. here: https://en.wikipedia.org/wiki/Windows_Master_Control_Panel_shortcut. Of course, I still don't know what has to be run to get that list (i.e., the troubleshooting list that god mode displays). Currently, the troubleshooting list is in the last group of items displayed by god mode.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo T61p
OS
win 7 pro x64
CPU
T7700 Intel
Memory
4GB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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