Trust Wireless Mouse suddenly stopped working.

brajenful

New member
Local time
2:52 AM
Messages
23
Hi!
So my problem is: a long time ago, my mouse (Trust MI-7770C Wireless Laser Mouse) started acting weirdly, for example, the cursor stopped for a few seconds, and sometimes the scroll wheel completely stopped working, and I had to reboot the computer. I was kinda okay with it, I mean it was still working, and it wasn't annoying enough for me to start trying to solve the problem. But a little later, when I plugged the receiver in, I got a message which said "USB Device Not Recognized". I thought it was my computer's problem, because USBPORT.sys had some problems, but that's not the point. So I bought a new mouse, and it worked completely fine, which means it's a hardware problem. So basically my question is: is there a solution for this? I know, it's kinda unnecessary, because I have an other mouse, but if there's a solution, I really don't want to throw away my old one, because I don't think it's natural for a mouse to suddenly stop working.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5736Z
OS
Windows 7 Ultimate x64
CPU
Intel T4500 2.4Ghz Dual-Core
Memory
4GB
Graphics Card(s)
Intel GMA 4500M
Browser
Mozilla Firefox 22.0
Have you tried new batteries and checked for proper installation.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Yes I did, I installed the driver and the software, I reinstalled the USB drivers, and my computer actually recognizes it as "Unknown Device", but nothing else.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5736Z
OS
Windows 7 Ultimate x64
CPU
Intel T4500 2.4Ghz Dual-Core
Memory
4GB
Graphics Card(s)
Intel GMA 4500M
Browser
Mozilla Firefox 22.0
Unknown device to me means Windows sees your mouse but doesn't know what it is. Drivers are not loading or are not the proper ones.
I would try a couple of reboots and see if Windows 7 picks it up.
Also try a Windows 7 update and see if it picks up a driver update.
Their will be a time you just put the old mouse in the mouse happy hunting ground and continue on with the new mouse.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
I rebooted the computer literally hundreds of times since that, and I reinstalled the system like 4 times (not just because of this), and downloaded Windows updates every time, but i made no progress. Well, I guess I have no chance to make it work, but I really liked it. Anyways, thanks for your help.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5736Z
OS
Windows 7 Ultimate x64
CPU
Intel T4500 2.4Ghz Dual-Core
Memory
4GB
Graphics Card(s)
Intel GMA 4500M
Browser
Mozilla Firefox 22.0
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