Trying to restore laptop..wouldn't boot this morning..

TareyWolf

New member
Local time
12:32 PM
Messages
13
I made a recovery disk from another laptop which allows me to go into the system recovery options. I chose the first option use recovery tools the can help fix problems starting windows. I selected window 7 and then a window came up saying "add drivers". it says insert the installation media for the device and click okay to select the drivers. However I am starting from a recovery disk and I'm not sure where to find the drivers it is asking for. The good news is that I can see that the hard drive is okay it's just the start up got corrupted. Can anyone advise me?
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Normally no drivers are needed. All needed are already on recovery disk. Only in special cases for example hardware-raid you need to install extra drivers to recovery environment.

Just do a "startup repair" and tell me if and what error it finds. Click "view details" or "view diagnostics details" or somtehing like that. 0x0 means no problem at all. What errors does it find and does it fix it?

Do it 3 times with reboot in between
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I made a recovery disk from another laptop which allows me to go into the system recovery options. I chose the first option use recovery tools the can help fix problems starting windows. I selected window 7 and then a window came up saying "add drivers". it says insert the installation media for the device and click okay to select the drivers. However I am starting from a recovery disk and I'm not sure where to find the drivers it is asking for. The good news is that I can see that the hard drive is okay it's just the start up got corrupted. Can anyone advise me?
What happens if you start the laptop normally? Any BSOD or other errors? Tell exactly what happens
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I realized it was 'pilot error' in that i clicked the find drivers button by mistake. Running repair now... Will return with more info...
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Problem is that my drives got redesignated/renamed. How do i fix that?
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
You can do it in Control Panel/System & Security/Administrative Tools/Create & Format Hard Disk Partitions.

Right-click each drive you want to remap and give it a new drive letter.

Remember though, don't try and remap your Windows drive: it should always be the letter C.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Im still in disk repair mode... It hasnt booted per se. How would i reach these areas just looking at "my computer" say
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Im still in disk repair mode... It hasnt booted per se. How would i reach these areas just looking at "my computer" say
disk repair mode? Are you refering to "startup repair" in recovery environment?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes, sorry. Windows boot manager came up requesting a startup disk saying some hardware is inaccessible. I made a system repair disk from another laptop i have here. Booted with it. Windows loaded files. System Recovery Options window. It searched for windows installations and found one... Windows 7 on disk "(D:) C:" . If i click "Load Drivers" then ok it starts an open file dialogue. Through that i could see all the partitions and data were intact but the drives renamed. I was even able to save some key files onto a backup drive. If i click out of that and highlight windows 7, click "Next" it starts the repair process but that doesn't fix the drive renamed issue.

So now the question really is how do i rename and if necessary mark as active the partitions back to what they need to be wwithout access to the usual internal tools? I have partion software on the computer but i dont know how it could help me now.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Yes, sorry. Windows boot manager came up requesting a startup disk saying some hardware is inaccessible. I made a system repair disk from another laptop i have here. Booted with it. Windows loaded files. System Recovery Options window. It searched for windows installations and found one... Windows 7 on disk "(D:) C:" . If i click "Load Drivers" then ok it starts an open file dialogue. Through that i could see all the partitions and data were intact but the drives renamed. I was even able to save some key files onto a backup drive. If i click out of that and highlight windows 7, click "Next" it starts the repair process but that doesn't fix the drive renamed issue.

So now the question really is how do i rename and if necessary mark as active the partitions back to what they need to be wwithout access to the usual internal tools? I have partion software on the computer but i dont know how it could help me now.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
C or D are just logical drive letters. They can diifer in windows and winrecovery environmet... no problem
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yes, sorry. Windows boot manager came up requesting a startup disk saying some hardware is inaccessible. I made a system repair disk from another laptop i have here. Booted with it. Windows loaded files. System Recovery Options window. It searched for windows installations and found one... Windows 7 on disk "(D:) C:" . If i click "Load Drivers" then ok it starts an open file dialogue. Through that i could see all the partitions and data were intact but the drives renamed. I was even able to save some key files onto a backup drive. If i click out of that and highlight windows 7, click "Next" it starts the repair process but that doesn't fix the drive renamed issue.

So now the question really is how do i rename and if necessary mark as active the partitions back to what they need to be wwithout access to the usual internal tools? I have partion software on the computer but i dont know how it could help me now.
Your still not telling what kind of problems startup repair did find and if it could fix ir. click in "view details"" or "view diagnostic details" or something like that
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I made a EAsus partition software startup disk which tells me that the partitions are properly named and designated. So now i am back to not knowing how to get this laptop to boot
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Finally more info:

Problem event name: startuprepairoffline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.16385
Problem signature 03: unknown
Problem signature 04: 21201048
Problem signature 05: external media
Problem signature 06: 4
Problem signature 07: corrupt file
Os version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Finally more info:

Problem event name: startuprepairoffline
Problem signature 01: 6.1.7600.16385
Problem signature 02: 6.1.7600.16385
Problem signature 03: unknown
Problem signature 04: 21201048
Problem signature 05: external media
Problem signature 06: 4
Problem signature 07: corrupt file
Os version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

I found a site here on "SevenForums" that walked through a repair routine:
which got me working from the DOS prompt to repair the MBR, etc. All worked great, Then I got to last command, "bootrec.exe /RebuildBcd" It reported:

"Successfully scanned Windows installations. Total identified
Windows installations 0. The operation completed successfully."

But the prior repair had found a windows installation. What does this mean??

Also... It opened on first clicking command prompt in drive X which I guess has the boot information on my computer. I tried to change to drive C: and it said there was no drive C. Then I changed to drive D: and there is my operating system. It says:

"D:\>dir
Volume in drive D is C:
Volume serial number B682-7261

Directory of D:\"


So this drive got renamed for one thing, it was drive C: (partition).

Can anyone help me from here? I develop software, and this is my main development computer. I have a cloud backup system, and have in this troubleshooting process manually backed up a lot of key stuff, but if I can I'd like to fix this boot/windows installation if possible. I do have a Win 7 SP1 disk (for new computers) which helped me get this far.

Thanks....:huh:
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
One more thing...

Another snippet of information I forgot to add was that I booted up with an EASUS partition master repair disk. In there, there was a C: drive that all looked correct. All drives looked correct actually. So I am cornfused.:confused:
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
bootrec /nt60 all /force
bootrec /nt60 all /force /mbr

from recovery environment "command prompt". Both command succeed succesfully?
press f8 multiple times on boot. do you see a bootmenu now?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
bootrec /nt60 all /force
bootrec /nt60 all /force /mbr

from recovery environment "command prompt". Both command succeed succesfully?
press f8 multiple times on boot. do you see a bootmenu now?
commands should be:
bootsect /nt60 all /force
bootsect /nt60 c /force /mbr
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I am doing a Windows Defender Offline scan which is coming up with some items. It's been scanning all day. When that is done I will do the above - and thank you.
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Alas I did everything suggested, pressed F8 and did get a boot selection page but the system still will not boot. Are we out of options?

Is there a way at the command line to rename disk D: to disk C:? Or is this a matter of the corrupted file saying it is D: when (in the partition software) it isn't...?
 

My Computer My Computer

At a glance

Windows 7 Pro 64 bitIntel Celeron4 gigs
Computer Manufacturer/Model Number
HP Laptop
OS
Windows 7 Pro 64 bit
CPU
Intel Celeron
Memory
4 gigs
Hard Drives
500 gig hard drive
Back
Top