Trying to run Morrowind, freezes at title screen

nerevar

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I am running Morrowind through Steam and the game loads without any noticeable problems, but when the title fade-in screen appears, the game freezes. No error message is displayed. I have tried running the game in compatibility mode with Windows XP (Service pack 2 and 3, service pack 1 is not available on my computer). I also tried reinstalling DirectX, but the installer states "a newer or equivalent version is already installed. No installation necessary."

Any advice for other fixes is welcome. Thanks.
 

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Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics 3000
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Laptop
Computer Manufacturer/Model Number
lenovo
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Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
Motherboard
LENOVO 4401CTO
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4.00 GB
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Sound Card
(1) Conexant 20671 SmartAudio HD (2) Intel(R) Display Audi
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1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST320LT007-9ZV142
If you have installed it today, did you restart PC? Sometimes it helps.

Disable any modifications and try like that? Though I don't remember if there were mods for Morrowind.

Install Visual C++ Redistributables - both the x86 and x64 versions. There are 2005/2008/2010/2012 versions available from MS website. Get the Service Packed versions but also run a manual Windows Update scan after installing.

Verify game files.

Are drivers (GPU/Soundcard) up to date?

Open Morrowind folder and set game exe's to run as administrator.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
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Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
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1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
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Cooler Master HAF 932
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Noctua NH-D14
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Logitech G19
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Logitech G500
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100/4 Mbit Cable (100GB quota)
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ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
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IE 11 - Firefox - Chrome
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Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Thanks GokAy,

It is not a recent installation, and I don't have any mods for the game. I am running as administrator

When I verify game files Steam always says one file must be reacquired, but apparently that is normal.

The C++ seems a likely avenue. Do I need to get all the versions, or should I just get the one most relevant to the game's release date?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
lenovo
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
Motherboard
LENOVO 4401CTO
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics 3000
Sound Card
(1) Conexant 20671 SmartAudio HD (2) Intel(R) Display Audi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST320LT007-9ZV142
I guess you can get away with VC Redist 2005 and add 2008 as well just to make sure.

That 1 file keeps updating is the appmanifest_22320.acf.

I would also try deleting game files and reloading even though verify is successful. Only 1GB of data.
You can also try disabling Steam Overlay.
Then try a cleans startup http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Also try running Steam as admin
Are you loading a game or open a new one?


What's the error log say, one is normally found under the tech support option of Morrowinds main launcher
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
No luck with running Steam as administrator, reinstalling files, or disabling overlay.
There is also no error log file in the Morrowind folder.

The Bethesda support team recommended updating my video card driver (has not been done since purchasing the computer in 2010). When I run the installer, it appears to complete and initially says "finished" but the main window displays "failed." There are two debug files with the installer and the last parts are:

DriverUpdateUI.exe Error: 0 : Install driver returned false for driverId 24165
DriverUpdateUI.exe Error: 0 : Installer result was

and

DriverUpdateUI.exe Information: 0 : IDUU-Install: Starting installer
DriverUpdateUI.exe Information: 0 : IDUU-Install: Beginning EXE install
DriverUpdateUI.exe Information: 0 : IDUU-Install: Main process exit
DriverUpdateUI.exe Error: 0 : Failed to install for driverId 24165
DriverUpdateUI.exe Error: 0 : System.ArgumentException: Process with an Id of 6944 is not running.
at IDUUInstall.IDUUInstall.InstallDriver(DriverInfo di)
at Driver_Manager.DriverManager.InstallDriver(Int32 driverID)
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
lenovo
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
Motherboard
LENOVO 4401CTO
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics 3000
Sound Card
(1) Conexant 20671 SmartAudio HD (2) Intel(R) Display Audi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST320LT007-9ZV142

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
Ok, that's done!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz4.00 GBIntel(R) HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
lenovo
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
Motherboard
LENOVO 4401CTO
Memory
4.00 GB
Graphics Card(s)
Intel(R) HD Graphics 3000
Sound Card
(1) Conexant 20671 SmartAudio HD (2) Intel(R) Display Audi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST320LT007-9ZV142
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