trying to set the 16k column on the Realtek HD Audio

[lotug]

Hi friends,

First message for me there so i apologize for my english and digging the topic !

Yesterday i installed my new W7 64 bits OS on my PC after the 32 bits i used for years.

I reinstalled drivers for my Realtek soundcard (Vista_Win7_Win8_R270.exe downloaded on the realtek website and even the 6305_Vista_PG537 to try it) and i have some difficulties using the equalizer whereas before I did not with the 32 bits.

Indeed when i'm trying to set the 16k column on the Realtek HD Audio, after entering my choice, the settings of the 16k column change and only for the 16k column !

I tried to register several presets but everytime it goes wrong changing the 16k.

Could you help me please ?

Thanks a lot

 

[fireberd]

In most cases the sound driver from the PC Vendor (or motherboard vendor if this is a custom built) are the preferred sound drivers. Non Vendor drivers may not work or work correctly.

I checked mine, and although I don't use an EQ - I set mine flat - I can set whatever I want in my RealTek panel. As I have a Gigabyte motherboard, I'm using the Realtek drivers supplied by Gigabyte.

I have a recording studio and use my PC audio to check sound mixes and thus the reason I have mine set flat.

 

[lotug]

so what is the solution ? 16k doesn't change !
can it be the speakers ?

 

[fireberd]

Its a function of your sound drivers. I see you have downloaded RealTek drivers from the RealTek site. As I mentioned the preferred drivers come from either your PC manufacturer or motherboard vendor, as applicable. I would try that first.

 

[lotug]

i tried to download it from HP website but it seems that the driver is too old.
i can't find the motherboard vendor (PEGATRON CORPORATION Benicia 1.01) on the web...
it's driving me crazy

 

[fireberd]

HP would be the site, if there are drivers available. PC Vendors, many times have custom implementations and the reason for requiring the vendor drivers for proper operation.

But, this sounds like older hardware that has been upgraded to Windows 7. With no vendor support you are stuck with whatever drivers that will install. You may not get full functions, such as the 16K EQ, and will have to live with whatever you do get.

 

[lotug]

Can it be related to the no installation of the Service Pack 1 ?

 

[misiak]

Hi friends,

First message for me there so i apologize for my english and digging the topic !

Yesterday i installed my new W7 64 bits OS on my PC after the 32 bits i used for years.

I reinstalled drivers for my Realtek soundcard (Vista_Win7_Win8_R270.exe downloaded on the realtek website and even the 6305_Vista_PG537 to try it) and i have some difficulties using the equalizer whereas before I did not with the 32 bits.

Indeed when i'm trying to set the 16k column on the Realtek HD Audio, after entering my choice, the settings of the 16k column change and only for the 16k column !

I tried to register several presets but everytime it goes wrong changing the 16k.

Could you help me please ?

Thanks a lot

Hi, finally I found someone with the same issue. I have exactly the same problem. What mobo do you have ? Mine (MSI Z87-G45) use an ALC1150 chipset. This is definitely a bug in EQ and seems nobody is working to fix the problem since January!! This is crazy. I've already sent a ticket to Realtek support asking them to fix the issue (no answer yet). This is just annoying. Every time the sound stops play, 16k band is reset to 0 (but you can still see your value set in UI). I would say this is a trivial bug, somebody from Realtek could have a look at it.

It is really to simulate the issue:

Set EQ to flat and max the 16k band (value 12). Play any music. You will not see the difference. Slighly move the slider of 16k band to value 11 - you can hear the change immediately. Now stop the music, restart the music player and play the song. Now value which has been set is ignored and you can hear a flat EQ settings.

More here:

https://forum-en.msi.com/index.php?topic=172031.0

Hopefully somebody will fix this annoying issue soon.

 

[lotug]

There is no solution obviously ! My English is not perfect so I hope having good understanding

 

[misiak]

Mine neither But obviously no one from realtek is interested in this isuee It's pitty because with 16k band the sound quality is much better. Hopefully they will solve it sometime...

By the way, what motheboard do you use ?

 

[lotug]

Modèle Benicia
Fabricant PEGATRON CORPORATION
Révision 1.01
Numéro de série X....
Identificateur du BIOS 64-0523-000001-00101111-042108-Bearlake
Version du SMBios 2.5

 

[misiak]

I have never heard of this motherboard brand. Nevertheless, it uses Realtek ALC888S audio so seems more audio chipsets are involved. So it definitely seems this is just EQ software issue which needs to be fixed. Strange nobody has noticed this issue so far...

 

[lotug]

Strange nobody has noticed this issue so far...

think because we are both more addicted to music and purest sounds

 

[misiak]

Hehe, yes, that's maybe true It is very hard to notice, especially if the 8k band is on its max. Many people does not hear anything above 10KHz But I have very good ears and with good headphones it is clearly noticeable. I was still wondering, what the hell happened. Last time when I played this song the quality was better and I did not change anything. And then I've played with bands and noticed this bug. I've sent the bug report to Realtek but nobody answered yet

Btw, what EQ settings do you use ? Mine for Koss Porta Pro headphones are as follows:

31 - 8
62 - 12
125 - 0
250 - (-5)
500 - (-12)
1k - (-2)
2k - (-4)
4k - 0
8k - 12
16k - 10 (well, actually with a bug 0)

 

[lotug]

here are my settings

 

[misiak]

It's a bit different especially for low and middles but with heights we are on same boat Can you tell me also what version of realtek drivers do you have?

 

[lotug]

Considering I can't use the 16k I have to play with the 8k frequently at maximum ...
For the Realtek driver I'm using the last versions I guess

 

[lotug]

I were wrong ! i have the 6.0.1.6804 Version and the 6.0.1.6873 is available on Realtek

i'm downloading it, i'll keep u posted once setting up

 

[misiak]

Where you can see this version number? All I can see is that the latest version is R2.71 - link

This is in fact 6.0.1.6853 but not 6.0.1.6873...

Can you give me a link ?

 

[lotug]

Where you can see this version number? All I can see is that the latest version is R2.71 - link

This is in fact 6.0.1.6853 but not 6.0.1.6873...

Can you give me a link ?

Realtek