Two hard drives - problem accesssing programs

rpcrowe

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Escondido, CA
I recently switched from an older Dell Optiplex 785 computer to a screaming new Gatewat FX6831-01 with a 1.5 GB hard drive. My technician removed the 500 GB hard drive from the Dell and installed internally in the Gateway as drive "E".

I am totally confused and bewildered...

It was my understanding that I could still access and run the programs which were installed on the "E" drive. However, this has not been the case. When I try to access my Photoshop CS3 which is on the E drive, I am told that:

"Licensing for this product has stopped working
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

The problem is that I need to have Photoshop open in order to uninstall it. I must insert the disk into gthe compter and then uninstall the program. This will allow me to reinstall the program. Otherwise, it is a dead program because I can only have it running on two computers. Unless the disk knows that I have uninstalled it, I cannot reinstall it.

I also cannot run any of my other programs such as legacy, Portrait Professional and others off of my E drive.

Was my technician mistaken in thinking that I could run the programs off the E drive. he is on vacation and I cannot contact him.

If he was not mistaken, how can I run the programs?????
 

My Computer

Computer Manufacturer/Model Number
Gateway FX6831-01
OS
Windows 7
CPU
Intel Core i7-860
Motherboard
Intel H57
Memory
8 GB
Graphics Card(s)
1GB ATI Radeon HD 5850
Monitor(s) Displays
NEC Multisync EA231WMi, Dell 19"
Hard Drives
1.5TB 7,200rpm, 250 GB Dell, Free Agent 500 GB, IOMEGA 360 GB, Western Digital Passport 500GB

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Yes, it sounds like your tech was mistaken.

If the drive the programs were installed on was E: on your old Dell it might have worked, but still doubtful. I assume both computers were running W7?

The Windows registry is chock full of keys that link the installed program to the OS, and vice-versa, and by moving the location of those programs you are dead in the water.

You either must install the programs fresh, or go through the hopeless task of redirecting the OS to the new program locations through line-by-line registry editing (not guaranteed to work anyway).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
All you can do with your transferred drive is to access any data that might be located on that drive. installed software will not work (with very rare exceptions). To reinstall your Photoshop should be fairly simple. Go to your old drive and find the installation of your Photoshop in program files. Either delete or, copy to CD and delete, the appropriate Photoshop folder. Since the program was not installed on your new computer there are no registry entries to delete so there is no need to use any uninstallation software. Once you have deleted the folder, try re-installing the software on your new computer.

One important suggestion. Before reinstalling any of your old software, I would copy any important data files from your old drive to your new drive and then completely reformat and clean out your old drive. This would prevent any confusion when installing software that might still reside on your old drive.

Best of luck
 

My Computer

Computer Manufacturer/Model Number
Homemade
OS
Win 7 64 bit professional
CPU
CPU: 3930K @ 4.8 MHz Stable as a rock
Motherboard
ASUS Rampage IV Extreme LGA 2011
Memory
CORSAIR DOMINATOR GT 16GB (4 x 4GB) 240-Pin DDR3
Graphics Card(s)
EVGA SuperClocked+ GeForce GTX 680
Monitor(s) Displays
Dell 3007WFP
Screen Resolution
2560 x 1600
Hard Drives
Vector(256gb) x 2
RevoDrive 3 X2 space (240 GB)
Crucial C300 256 GB SSD
PSU
CORSAIR AX1200i 1200W Digital ATX12V v2.31 and EPS 2.92 SLI
Cooling
Water cooling EK Supremacy ELITE
Mouse
ratZ-7
Other Info
WEI-7.8
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