Solved Two Sudden Problems

mdmasters

New member
Local time
2:43 AM
Messages
6
I've recently observed two problems.

First, my weather gadget stopped working.

I get the error "Cannot connect to service". There is no option to change city in this case, there's only a "move" and an "exit" button.

Second, Outlook (2010) stopped showing pictures.

I have several accounts setup, and any picture sent to me in an email says "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

These two problems seemed to have simultaneously occurred in the last day or two.

Any suggestions?

I don't remember installing or altering anything.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Phenom II X6 1055T Processor 2.80 GH8 gigs ddr32 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Computer Manufacturer/Model Number
Barebone (Asus Mobo, AMD CPU, 2 ATX video cards)
OS
Windows 7 Professional 64bit
CPU
AMD Phenom II X6 1055T Processor 2.80 GH
Motherboard
Asus m4a89gtd pro
Memory
8 gigs ddr3
Graphics Card(s)
2 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Keyboard
Logitech K800
Mouse
Logitech 315
When you say you have several accounts, do you mean email accounts or Windows accounts?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Sorry for being vague; I have several e-mail accounts.

Thanks
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Phenom II X6 1055T Processor 2.80 GH8 gigs ddr32 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Computer Manufacturer/Model Number
Barebone (Asus Mobo, AMD CPU, 2 ATX video cards)
OS
Windows 7 Professional 64bit
CPU
AMD Phenom II X6 1055T Processor 2.80 GH
Motherboard
Asus m4a89gtd pro
Memory
8 gigs ddr3
Graphics Card(s)
2 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Keyboard
Logitech K800
Mouse
Logitech 315
Create a new user account and see if you continue to have problems. Report back with your findings.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
mdmasters,

First, help us to help you>

Use the following procedure to update your System Specs:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

ADD the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.
===============================================

awaiting your post informing of the update.
Thanks,
karl
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
After creating a new account, the two problems go away.

:o

This is weird.

After further investigation, it seems I installed a ton of steam games over the weekend.

Steam installations always erroneously modify microsoft files.

:/

I will update my profile asap.

Thanks for your contributions and encouraging further development.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Phenom II X6 1055T Processor 2.80 GH8 gigs ddr32 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Computer Manufacturer/Model Number
Barebone (Asus Mobo, AMD CPU, 2 ATX video cards)
OS
Windows 7 Professional 64bit
CPU
AMD Phenom II X6 1055T Processor 2.80 GH
Motherboard
Asus m4a89gtd pro
Memory
8 gigs ddr3
Graphics Card(s)
2 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Keyboard
Logitech K800
Mouse
Logitech 315
No problem, mdmasters. Let us know if you need help getting that sorted out.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Weather gadget was fixed by restoring default gadgets in control panel, will look into the outlook problem now.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Phenom II X6 1055T Processor 2.80 GH8 gigs ddr32 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Computer Manufacturer/Model Number
Barebone (Asus Mobo, AMD CPU, 2 ATX video cards)
OS
Windows 7 Professional 64bit
CPU
AMD Phenom II X6 1055T Processor 2.80 GH
Motherboard
Asus m4a89gtd pro
Memory
8 gigs ddr3
Graphics Card(s)
2 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Keyboard
Logitech K800
Mouse
Logitech 315
Hey what!

Outlook seems to be functioning now that I restored the Windows gadgets!

Is that crazy; I'm not sure you tell me.

Thanks guys

I appreciate your assistance you're very good. Moreover, I appreciate your precious time.

:]
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitAMD Phenom II X6 1055T Processor 2.80 GH8 gigs ddr32 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Computer Manufacturer/Model Number
Barebone (Asus Mobo, AMD CPU, 2 ATX video cards)
OS
Windows 7 Professional 64bit
CPU
AMD Phenom II X6 1055T Processor 2.80 GH
Motherboard
Asus m4a89gtd pro
Memory
8 gigs ddr3
Graphics Card(s)
2 crossfired XFX-ATI Radeon HD 6770 1GB DDR5
Keyboard
Logitech K800
Mouse
Logitech 315
mdmasters,

Now to avoid all kinds of problems, you need to fully and completely update your Win 7.

Win 7 is not XP. For Win 7, you need to 100% update your system which means you install all critical, all important, all optional updates (except for those for other languages, unless needed).

Use this procedure, afterwards update your system specs and let us know that the update is finished.

UPDATING YOUR WIN 7
1. ASSURE THAT YOU RECEIVE ALL UPDATES
WIN | type WINDOWS UPDATE | ENTER |
Change settings (left-hand column) |
checkmark all four of the boxes | OK
button

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

2. INSTALL CRITICAL UPDATES
Check for Updates
(left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

3. INSTALL IMPORTANT UPDATES
Use the “critical update” procedure until all important updates are installed.

4. INSTALL OPTIONAL UPDATES
Use the “critical update” procedure until all optional updates are installed.

Under Optional updates you will be presented with a list of about 34 language updates.
You can hide those updates so that aren't continually notified of those updates. When you click on 34 optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.


UPDATE GOLDEN RULES

Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

UPDATE IS HUNG –TAKING FOREVER
Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.
=======================================================
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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