Solved Unable to access files and documents from the Start menu

susan8231

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A few weeks ago I allowed Windows to perform a bunch of updates. Now I'm unable to access any file or document on my computer when I type the name in the search bar. I get a Windows Security message "These files can't be opened. Your Internet security settings prevented one or more files from being opened." Any help would be appreciated!
 

My Computer My Computer

At a glance

Windows 7 Professional 32 bitIntel Core 2 Duo 2.20 GHz3GBATI Radeon HD 4300/4500 Series
Computer Manufacturer/Model Number
Dell inspiron
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 Duo 2.20 GHz
Memory
3GB
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Monitor(s) Displays
HP 23" and Samsung SyncMaster 17"
Hi Susan8231,

try this,

1. Create another user (admin)
2. Switch to the newly-created user
3. Run regedit
4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
5. Right-click -> export to a public folder or root dir
6. Switch back to your original account
7. Remove the the above keys
8. Run the exported .reg

OR

You can try this, if you are facing a similar issue.

[Updated] These files can?t be opened. Your Internet security settings prevented one or more files from being opened ? Solved | ilertech
 

My Computer My Computer

At a glance

Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
Case
Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
Keyboard
Samsung
Mouse
Dell Wireless
Internet Speed
Wireless 50 Mbps
Antivirus
AVG 2016 Internet Security
Browser
Google Chrome
Hi Archer, thanks for your reply. How do I make that exported folder public?
 

My Computer My Computer

At a glance

Windows 7 Professional 32 bitIntel Core 2 Duo 2.20 GHz3GBATI Radeon HD 4300/4500 Series
Computer Manufacturer/Model Number
Dell inspiron
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 Duo 2.20 GHz
Memory
3GB
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Monitor(s) Displays
HP 23" and Samsung SyncMaster 17"

My Computer My Computer

At a glance

Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
Case
Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
Keyboard
Samsung
Mouse
Dell Wireless
Internet Speed
Wireless 50 Mbps
Antivirus
AVG 2016 Internet Security
Browser
Google Chrome
Hey, You marked this thread as solved. Did you fix the issue? If yes, please share with us.
 

My Computer My Computer

At a glance

Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
Case
Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
Keyboard
Samsung
Mouse
Dell Wireless
Internet Speed
Wireless 50 Mbps
Antivirus
AVG 2016 Internet Security
Browser
Google Chrome
Sorry, I replied and thanked you for your help. I don't know what happened to my post! What worked was your suggestion that started with creating another user.
 

My Computer My Computer

At a glance

Windows 7 Professional 32 bitIntel Core 2 Duo 2.20 GHz3GBATI Radeon HD 4300/4500 Series
Computer Manufacturer/Model Number
Dell inspiron
OS
Windows 7 Professional 32 bit
CPU
Intel Core 2 Duo 2.20 GHz
Memory
3GB
Graphics Card(s)
ATI Radeon HD 4300/4500 Series
Monitor(s) Displays
HP 23" and Samsung SyncMaster 17"
Nice to know that the issue got fixed. Congrats!
 

My Computer My Computer

At a glance

Windows 11 x64i5 2500K @ 3.3 GHz16 GB DDR 3 @ 1600MhzMSI 1050TI 4GB OC version
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Bulid/Self made
OS
Windows 11 x64
CPU
i5 2500K @ 3.3 GHz
Motherboard
ASUS P8 Z77 V pro
Memory
16 GB DDR 3 @ 1600Mhz
Graphics Card(s)
MSI 1050TI 4GB OC version
Sound Card
On Board (Realtek HD audio)
Monitor(s) Displays
Samsung 22" LCD
Screen Resolution
1920*1080
Hard Drives
Seagate 1 TB, WD 1TB, Seagate 2 TB ( I use a lot of space)
PSU
coolermaster 750 W
Case
Coolermaster HAF912
Cooling
Coolermaster hyper 212 EVO
Keyboard
Samsung
Mouse
Dell Wireless
Internet Speed
Wireless 50 Mbps
Antivirus
AVG 2016 Internet Security
Browser
Google Chrome
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