Solved Unable to access three files in My Documents Folder

ka6uup

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Suddenly I am unable to access three folders in Documents/My Documents that I have always had access to.
They are the My Pictures, My Music and My Videos.
I get a message which says "You don't currently have permission to access this folder. To gain access to this folder you
will need to use the security tab.
When I click on the link I am taken to a window which is titled My Music Properties.
and beyond that I don't know what to do.
I am logged in as an administrator although not a full administrator.
Can anyone tell me what to do in this situation
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell 9010
OS
windows 7
CPU
i5
Memory
4gb
Have you tried rebooting your computer to see if the problem still exists?.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Yes I have.
I also checked the security tab settings in the properties settings and ownership of the files I can open and the three I can't open and they all appear the same to me.
Thanks,
Chuck
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell 9010
OS
windows 7
CPU
i5
Memory
4gb
Schedule a check disk. Open a cmd window ant type
chkdsk c: /f
It will say the drive is in use and if you want to schedule to next start = Yes
Reboot

My Pictures, My Music and My Videos are links on C:\Users\NAME\
Go to C:\Users\NAME\ and see if they are there and if you can open.
Did you run a anti malware - http://cdn.superantispyware.com/SUPERAntiSpyware.exe
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
There is no C:\user\NAME\.
However if you mean C:\user\"my name" they are there and I can't open them
I did not and would not run run superaSUPERAntispyware.exe
I will try chkdsk c: /f
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell 9010
OS
windows 7
CPU
i5
Memory
4gb
The issue was ownership. I found instructions on how to take ownership and the issue is resolved.
Thanks to everyone who helped,
Chuck
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell 9010
OS
windows 7
CPU
i5
Memory
4gb
Please mark thread as solved!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
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