Unable to connect to bluetooth devices

[Locketi]

Tried to connect my sister's computer and then my phone. They both paired "successfully" but with the computer it said that I was unable to install drivers and on my phone it said "paired but not connected". Another odd thing is it's showing the computer as a desktop, but it's a laptop the same model as mine but her's is still windows vista.

I updated to Win 7 with a full/clean install so is there a driver that I should re-install or update?

 

[bassfisher6522]

Depending on make and model of some mobile phones, phone manufacturer may not have or will not update the driver for those types of phones for windows 7. They want you to buy a new phone...same thing happened when vista rolled out and a lot of printers wouldn't work with the OS. You can call you mobile service provider and ask them about the compatibility issue.

 

[Locketi]

Depending on make and model of some mobile phones, phone manufacturer may not have or will not update the driver for those types of phones for windows 7. They want you to buy a new phone...same thing happened when vista rolled out and a lot of printers wouldn't work with the OS. You can call you mobile service provider and ask them about the compatibility issue.

Oh... gotcha gotcha! But would it make sense that my sister's computer won't connect even though we have the same computer only hers has the original OS (windows vista) and mine was upgraded to Windows 7?

 

[richyrichuk]

mmmm seems like a driver issue, i would check for updates, i had an issue with mine, and normal driver update wouldnt resolve it, and had to get a driver program to resolve. and also have you changed your settings to auto get updates online for drivers within win 7?

 

[Locketi]

mmmm seems like a driver issue, i would check for updates, i had an issue with mine, and normal driver update wouldnt resolve it, and had to get a driver program to resolve. and also have you changed your settings to auto get updates online for drivers within win 7?

Thought so... My computer is set to update automatically, but I just checked and there were a few "important updates" that hadn't been installed! I'm installing those updates and maybe that'll help. If it doesn't, do you have have any suggestions on where to download drivers?

 

[richyrichuk]

yeah try a driver program as said to check this as M$ doesnt have the best support for bluetooth.