Unable to connect to the modem with windows 7 x64

kartalq7

New member
Local time
3:06 AM
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2
Hey all,

Since today I can't connect to the modem with my desktop pc(windows 7 x64). I get APIPA as IP adress(169.254.*.*).

this is how my connection looks like. I got only modem & switch between my connection to the internet. edit: without the fileserver
72-adsl2-modem-diagram.jpg

I've checked the following things with my other PC(=notebook windows 7 x86): modem, switch, cable and my network card and everything did work fine.
note: I did use the same cable as I was using for the desktop PC to be sure that the cableline was fine.

edit:I made the next tests with my desktop PC.
cabletest.png
hwtest.png

Then done the next ones without success:
  1. system restore(1 week)
  2. winsock fix
  3. reinstalling the networkcard
  4. giving static IP adress

My network card settings are the same for the both PC, set to automatically obtain IP address and DNS server addresses

ipconfig /all of my desktop pc.(not working)
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) 82578DC Gigabit Network Connecti
on
   Physical Address. . . . . . . . . : 70-71-BC-A8-20-52
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6c1e:8272:b8cb:7d94%22(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.125.148(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 175141308
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-DC-05-51-70-71-BC-A8-20-52

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{1CF22D94-5DCF-45C1-8853-0A4E9A6D6E08}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

ipconfig /all of my notebook pc.(working)
Code:
Microsoft Windows [versie 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.

ipconfig /all

Windows IP-configuratie

   Hostnaam  . . . . . . . . . . . . : PC
   Primair DNS-achtervoegsel . . . . :
   Knooppunttype . . . . . . . . . . : hybride
   IP-routering ingeschakeld . . . . : nee
   WINS-proxy ingeschakeld . . . . . : nee
   DNS-achtervoegselzoeklijst. . . . : telenet.be

Ethernet-adapter voor LAN-verbinding:

   Verbindingsspec. DNS-achtervoegsel: telenet.be
   Beschrijving. . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Ethernet-controller
   Fysiek adres. . . . . . . . . . . : 00-1A-80-18-5C-74
   DHCP ingeschakeld . . . . . . . . : ja
   Autom. configuratie ingeschakeld  : ja
   IPv6-adres. . . . . . . . . . . . : 2002:54c2:e306:b:29ed:5ff5:ba7e:600d(voorkeur)
   IPv6-adres. . . . . . . . . . . . : 2002:54c2:e369:b:29ed:5ff5:ba7e:600d(voorkeur)
   IPv6-adres in lokale site . . . . : fec0::b:29ed:5ff5:ba7e:600d%2(voorkeur)
   Tijdelijk IPv6-adres. . . . . . . : 2002:54c2:e306:b:29ee:eff9:48be:dc37(voorkeur)
   Tijdelijk IPv6-adres. . . . . . . : 2002:54c2:e369:b:29ee:eff9:48be:dc37(voorkeur)
   Link-local IPv6-adres . . . . . . : fe80::29ed:5ff5:ba7e:600d%11(voorkeur)
   IPv4-adres. . . . . . . . . . . . : 84.194.227.6(voorkeur)
   Subnetmasker. . . . . . . . . . . : 255.255.224.0
   Lease verkregen . . . . . . . . . : woensdag 28 september 2011 20:23:43
   Lease verlopen. . . . . . . . . . : woensdag 28 september 2011 21:23:43
   Standaardgateway. . . . . . . . . : 84.194.224.1
   DHCP-server . . . . . . . . . . . : 195.130.132.102
   DHCPv6 IAID . . . . . . . . . . . : 268442240
   DHCPv6-client DUID. . . . . . . . : 00-01-00-01-15-2E-2E-9E-00-1A-80-18-5C-74

   DNS-servers . . . . . . . . . . . : 195.130.131.131
                                       195.130.130.3
   NetBIOS via TCPIP . . . . . . . . : ingeschakeld

Draadloos LAN-adapter voor Draadloze netwerkverbinding:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: telenet.be
   Beschrijving. . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
   Fysiek adres. . . . . . . . . . . : 00-13-E8-EE-1F-B9
   DHCP ingeschakeld . . . . . . . . : ja
   Autom. configuratie ingeschakeld  : ja

Tunnel-adapter voor LAN-verbinding* 2:

   Verbindingsspec. DNS-achtervoegsel:
   Beschrijving. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja
   IPv6-adres. . . . . . . . . . . . : 2001:0:5ef5:79fd:2cac:57f:ab3d:1cf9(voorkeur)
   Link-local IPv6-adres . . . . . . : fe80::2cac:57f:ab3d:1cf9%33(voorkeur)
   Standaardgateway. . . . . . . . . :
   NetBIOS via TCPIP . . . . . . . . : uitgeschakeld

Tunnel-adapter voor isatap.telenet.be:

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld
   Verbindingsspec. DNS-achtervoegsel: telenet.be
   Beschrijving. . . . . . . . . . . : Microsoft ISATAP Adapter #8
   Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja

Tunnel-adapter voor 6TO4 Adapter:

   Verbindingsspec. DNS-achtervoegsel: telenet.be
   Beschrijving. . . . . . . . . . . : Microsoft 6to4 Adapter
   Fysiek adres. . . . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP ingeschakeld . . . . . . . . : nee
   Autom. configuratie ingeschakeld  : ja
   IPv6-adres. . . . . . . . . . . . : 2002:54c2:e306::54c2:e306(voorkeur)
   IPv6-adres. . . . . . . . . . . . : 2002:54c2:e369::54c2:e369(voorkeur)
   Standaardgateway. . . . . . . . . : 2002:c058:6301::c058:6301
   DNS-servers . . . . . . . . . . . : 195.130.131.131
                                       195.130.130.3
   NetBIOS via TCPIP . . . . . . . . : uitgeschakeld
 

Attachments

Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Your desktop IP configuration is
IP: 169.254.125.148
Subnet Mask: 255.255.0.0
Default Gateway: none

Your notebook's IP configuration is
IP: 84.194.227.6
Subnet mask: 255.255.254.0
Default Gateway: 84.194.224.1
DHCP server: 195.130.132.102

You have not given the IPCONFIG/ALL of your file server which could be your Gateway, DHCP server and DNS server.

Your notebook is getting the IP configuration from the wireless Access Point which is fine. These values may not be applicable to your desktop as it is directly connected to the switch.

If your file server is configured as DHCP server, and your desktop's IP configuration is set to automatically obtain IP address and DNS server addresses, then your desktop will get these values from your server.

Otherwise you have to manually set the values for IP address, Default Gateway, DNS server to get internet on your desktop.

As I can see the default gateway entry for the desktop is empty.

So please open the network adapter's properties on your desktop and check the above values.

If they are set manually you have to obtain the default gateway IP and DNS server IP from your fileserver and enter in the network card IP configuration.

Or you can make the IP configuration to get these values automatically from DHCP server on your LAN.

If you have a system admin check these with him. He should be able to help you out.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate 64-bit SP1i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Br...4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)Video Intel(R) HD Graphics Family, 1696MB ava...
Computer Manufacturer/Model Number
Toshiba Satellite P775-S7232
OS
MS Windows 7 Ultimate 64-bit SP1
CPU
i5-2410M 2.3GHz (2.9GHz Turbo-Boost) Sandy Bridge 32nm
Motherboard
Toshiba PHRAA ver. PSBY1U-00F003
Memory
4GB+4GB Samsung DDR3 PC3-10700 (1333 MHz)
Graphics Card(s)
Video Intel(R) HD Graphics Family, 1696MB available memory
Sound Card
Realtek High Definition Audio version=6.0.1.6323
Monitor(s) Displays
17.3 " Trubrite TFT LCD, LED Backlit
Screen Resolution
1600x900 32 bit, Native support for 720P content
Hard Drives
TOSHIBA MK6476GSXN
580.614 [GB] partitioned C: 80GB and D: 500GB with hidden recovery partitons.

Spare bay for 2nd HDD but no SATA connector :-(
PSU
Toshiba AC/DC Adapter
Case
Notebook
Cooling
Built-in Fan
Keyboard
Premium Raised Tile keyboard
Mouse
Logitech M215 wireless mouse
Internet Speed
Not fast enough
Other Info
Built-in Harman Kardon speakers with Dolby Advanced Audio, Waves MaxxAudio® 3. HDMI, 1xUSB3+3xUSB2 ports, WebCam, Battery life 4hrs 11mins, 4GB Readyboost SDHC card, WD My Book Essential Ext HDDs 2 TB, 2x1TB, My Passport SE 1TB and WDTV 1st Gen for Multimedia playing on a Sony Wega 32" LCD.
Recent addition to my toys are Asus Transformer Pad TF300T with 32GB onboard sd card + 32GB microsd card.
Well first of all I'm sorry about the bad picture, I don't have a fileserver at all. I just used some pic on internet to show my networkconfiguration. Tho all the other things are right.

About the notebook IPCONFIG /ALL. I did took the screen when I had cable connection and not wireless. As you can see

Code:
Draadloos LAN-adapter voor Draadloze netwerkverbinding:(means wireless connection)

   Mediumstatus. . . . . . . . . . . : medium ontkoppeld(means disconnected)


About entering manually. I've done this before with the right DNS, gateway, subnetmask & IP. But it did not work.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
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