Unable to detect WiFi networks after reinstalling Windows 7

[Lots2Learn]

VistaKing -- below is my the message I just typed in follow up to my #17. As I am about to send it, I see your #18 and #19, and will check them out now (still thinking I might have goofed somehow on the driver installation?).
...............

When I try to extract (WLAN) after download, I get a message: Please insert the last disk of the Multi-Volume set and click OK to continue. I don't know what is being referred to.

However, this is the same driver that I downloaded from the Samsung site and installed (well, think I installed) yesterday.

I cannot explain why it extracted ok yesterday and not from the download link you provided.

However, I ran the Install Application file and got the message "This program might not have installed correctly"

I ran the Install (Application) file from the Driver folder. Turns out there are subfolders (9.2.0.500 and 10.0.0.54) with Install (Application) files too. I presumed the Install from the Driver file would automatically deal with subfolder applications that needed to run.

So I'm left thinking I might have the correct driver, but might not have installed it correctly.

 

[VistaKing]

Lots2Learn

My I get a prntscreen of the Device Manager with the devices within :warn: on it

 

[Lots2Learn]

Sure, I'll put it into Wordpad then on a flash drive and try to copy-and-paste it into this box.

In the meantime, we've added a Realtek PCIe GBE Family Controller that torchwood referenced but nothing referencing a Wireless LAN.

 

[torchwood]

wlan

hi lotstolearn,
now you need to go to manufacturers site an d download the drivers for that card

Roy

 

[VistaKing]

WLAN Drivers

:ar: http://downloadcenter.samsung.com/content/DR/201205/20120529190001503/QCA_WLAN_Driver_1.0.0.1.ZIP

 

[Lots2Learn]

See attached screenshot of Device Manager.

 

[VistaKing]

Lots2Learn

On the devices with :warn: right click on the device choose Properties . On the Properties window click on the Details tab . Inside the Details tab click on the down arrow under property and choose Hardware Ids . I need the prnt scrn of that .

 

[torchwood]

family controller

Hi lotstolearn,
not sure if thats the right family controller, but if it works yeah
according to samsungs website your running an Atheros configuration make sure you download that make and the 64bit version
www samsung > product no > support > drivers > W7 64bit.

Roy

 

[Lots2Learn]

< sigh >

(of frustration with myself, of course)

I downloaded the file (again) but when I try to extract it I get:

"Compressed (zipped) Folders
Please insert the last disk of the Multi-Volume set and click OK to continue."

Suffice to say, I don't know what disk is being referenced here.

 

[VistaKing]

Lots2Learn

Does that laptop have Internet ? If so can you download TeamViewer and I could take a look .

TeamViewer - Free Remote Control, Remote Access & Online Meetings click download install the software keep everything default . Send me a PM the user Id and password .

 

[Lots2Learn]

VistaKing:

If I understand correctly, you are referencing the three "Other Device", since they are the only three items with the :warn: symbol beside them.

When I double-click each of them, I get the same message:

"The drivers for this device are not installed. (Code 28)
There is no driver selected for the decie information set or element."

Just curious, should not the WLAN you and torchwood are referencing appear here under Other devices, or above under Network adapters?

Ultimately, I suspect my ineptitude in successfully installing the driver may be the stumbling block here.

 

[VistaKing]

Don't double click on the devices that have the :warn: symbol on them but right click on them and choose properties . Once the window opens up click on the Details tab. Inside the Details tab click on the down arrow under property and choose Hardware Ids

 

[Lots2Learn]

Ok -- got it.

Coincientally, it turns out that Right Click > Properties yields the same screen as the double-click with the message:

"The drivers for this device are not installed. (Code 28)
There is no driver selected for the device information set or element."

 

[VistaKing]

These steps should work

Open your Device Manager and expand Other Devices. Right click the devices ( one at a time ) and select properties.
Select the Details tab at the top and click the drop down menu under Property. Change Device description to Hardware ID's.

 

[Lots2Learn]

Sorry, VistaKing, I don't understand how I'm messing up the driver install.

There are two screenshots in the attached file.

One is the result of running the Setup application file in the main driver folder.

The second is the result of running the Install application file in the Driver sub-folder.

Ultimately it seems the problem here comes down to installing the driver. I cannot extract the files (see previous posting) when I downloaded it today (twice).

But the files in the screenshot are from yesterday's download.

Turns out the public WiFi site I am using closes in 5 minutes. I will return to this again tomorrow, though I'm still stuck with the driver install dilemma. Perhaps I will download a zip file extractor and try that part again.

If this were a game of chess, I think I would Resign and set up the pieces again.

 

[VistaKing]

If you would like I could take a stab at it .

Download TeamViewer

TeamViewer - Free Remote Control, Remote Access & Online Meetings

note: leave everything default and keep clicking Next to install the program . PM me the user id and password . That will give me access to your laptop . You may remove the software once we are done.

   Note

You do need to have Internet access on the laptop for teamviewer to work

 

[Lots2Learn]

Thanks for the offer, VistaKing.

I'd gladly take you up on it, except that presently I only have WiFi access to the internet.

 

[VistaKing]

Doesn't matter what form . As long as you have Internet access .

 

[Lots2Learn]

But if I only have WiFi access, and if the WiFi connection is not working on the computer in question, how will you be able to access the computer to fix the problem?

 

[VistaKing]

Thought you meant you have your wifi working . My bad . Lets get the drivers working . May I have the prnt screen of the Details tab of the devices with the :warn: ?

In the the Device Manager right click on the device and choose properties . Once the properties window comes up click on the Details tab . Inside the details tab click on the down arrow under property and choose Hardware Ids .