Unable to Install MS Office SP 3

[Tiger7]

Hi,

I am unable to install MS Office Home & Student 2007 Service Pack 3.
I have downloaded it from the automatic MS Update, and also from the separate download site (both of which is very time-consuming on a slow broadband connection!), but the installation keeps failing. I have probably run an attempt 5 or 6 times now.
Can anybody suggest a reason, and also what I could try to succeed, please?

Many thanks,
Tiger7

 

[ignatzatsonic]

What error message do you get?


Did you download from here:

Description of the 2007 Office suite SP3 and of Office Language Pack 2007 SP3

Is your downloaded file this size:

368,945,248 bytes

And named this:

office2007sp3-kb2526086-fullfile-en-us.exe

And this version, from properties:

12.0.6612.1000

The above is taken from my own version of Office 2007 Service Pack 3, which installed perfectly.

 

[Tiger7]

Thanks for that!

Yes to the first 3, cannot find the version number.

Tiger7

 

[ignatzatsonic]

Right click the exe file.

Go to properties.

Then go to "details" within properties; that should show the version number.

I can't really help you otherwise.

Are you positive your original Office 2007 installation is from a valid and authentic official disk?

There is always a remote chance that your download is corrupted.

If nothing else, I'd get on the phone to MS.

 

[seavixen32]

You might want to save the download to your hard drive first then try and install it from there, but first right-click the download, and then choose Run as Adminstrator.

Has your copy of Office 2007 activated alright? If so, that suggests the software is genuine.

http://support.microsoft.com/kb/949810

If there is a problem with your application's validity, a message will appear in the ribbon stating that the software is not genuine.