Unable to Install MS Office SP 3

Tiger7

New member
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4:19 AM
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6
Hi,

I am unable to install MS Office Home & Student 2007 Service Pack 3.
I have downloaded it from the automatic MS Update, and also from the separate download site (both of which is very time-consuming on a slow broadband connection!), but the installation keeps failing. I have probably run an attempt 5 or 6 times now.
Can anybody suggest a reason, and also what I could try to succeed, please?

Many thanks,
Tiger7
 

My Computer My Computer

Computer Manufacturer/Model Number
self-built
OS
Windows 7 Home Premium 32 bit
CPU
Intel Quad i5-750
Motherboard
MSI P55-GD65
Memory
Crucial Ballistix 4GB
Graphics Card(s)
Zotac GT430 Zone
Sound Card
none
Monitor(s) Displays
Hanns-G
Hard Drives
Samsung HD502HJ
Samsung HD103SJ
PSU
OCZ OCZ500MXSP Quiet
Case
Antec Solo Quiet Mini
Cooling
Noctua NH-U9B Quiet
What error message do you get?


Did you download from here:

Description of the 2007 Office suite SP3 and of Office Language Pack 2007 SP3

Is your downloaded file this size:

368,945,248 bytes

And named this:

office2007sp3-kb2526086-fullfile-en-us.exe

And this version, from properties:

12.0.6612.1000

The above is taken from my own version of Office 2007 Service Pack 3, which installed perfectly.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Thanks for that!

Yes to the first 3, cannot find the version number.

Tiger7
 

My Computer My Computer

Computer Manufacturer/Model Number
self-built
OS
Windows 7 Home Premium 32 bit
CPU
Intel Quad i5-750
Motherboard
MSI P55-GD65
Memory
Crucial Ballistix 4GB
Graphics Card(s)
Zotac GT430 Zone
Sound Card
none
Monitor(s) Displays
Hanns-G
Hard Drives
Samsung HD502HJ
Samsung HD103SJ
PSU
OCZ OCZ500MXSP Quiet
Case
Antec Solo Quiet Mini
Cooling
Noctua NH-U9B Quiet
Right click the exe file.

Go to properties.

Then go to "details" within properties; that should show the version number.

I can't really help you otherwise.

Are you positive your original Office 2007 installation is from a valid and authentic official disk?

There is always a remote chance that your download is corrupted.

If nothing else, I'd get on the phone to MS.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
You might want to save the download to your hard drive first then try and install it from there, but first right-click the download, and then choose Run as Adminstrator.

Has your copy of Office 2007 activated alright? If so, that suggests the software is genuine.

http://support.microsoft.com/kb/949810

If there is a problem with your application's validity, a message will appear in the ribbon stating that the software is not genuine.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
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