Solved Unable to open .jpg files on a new Windows-7 install?

Mike Lynch

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I just did a new / fresh install of Windows-7, using Simplex.
I also installed MS Office Suite 2007.

I have been unable to open .jpg files.
I tried the suggestions I could find in the Forum, some over 10 years old.
They did not work for me.

Any suggestions?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
Get irfanview for Windows, which is one of the best JPG viewers!
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitDesktop i5; Acers i5 & i7desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Roland,

Thanks for the referral!

I'm still sorting things out after I messed up the Permissions.

At this time, I'd rather fix what I have.

If I use another application, I have a learning curve and I am truly a poor student.

In the event I don't get it sorted out in a week or so, I'll try your recommendation.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
What happens when you try? Do you get any message at all?
 

My Computer My Computer

At a glance

Main - Windows 7 Pro SP1 64-Bit; 2nd - Window...Main - Core i7 2600K; 2nd - Core i7 920Main - 16GB Corsair Vengeance; 2nd - 12GB Cor...Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon ...
Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
Sorry for the delay in getting back to you.

Here is the Error Message:
 

Attachments

  • Capture - WPV.PNG
    Capture - WPV.PNG
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My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
OK, what you need to do is try a different file viewer for .jpg files. As an experiment, try right-clicking on one and then left-click on "open with". It should show you a few options, just make sure you pick something besides Windows Photo Viewer.


If the file opens, then the next step would be to set your file association for .jpg to something else. What Roland mentioned above about Irfanview is a great idea. It is a great program and probably better than anything else you have currently installed anyway.


IrfanView - Official Homepage - One of the Most Popular Viewers Worldwide
 

My Computer My Computer

At a glance

Main - Windows 7 Pro SP1 64-Bit; 2nd - Window...Main - Core i7 2600K; 2nd - Core i7 920Main - 16GB Corsair Vengeance; 2nd - 12GB Cor...Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon ...
Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
I have been using IrfanView and its plug-ins for several years.
There is rarely a day that goes by that I do not use it for viewing and resizing and editing photos and images.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i7-4790 3.60 GHz32 GB DDR3-1600 MHzIntegrated Intel HD Graphics 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OptiPlex 9020
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i7-4790 3.60 GHz
Memory
32 GB DDR3-1600 MHz
Graphics Card(s)
Integrated Intel HD Graphics 4600
Monitor(s) Displays
Viewsonic 32" LCD
Hard Drives
Kingston SATA 3 240 GB SSD
Internet Speed
Spectrum Internet 1000 Mbps
I really appreciate and want to thank everyone for their recommendations.

The problem I am trying to fix was caused by me using a recommendation that worked flawlessly.
Flawlessly however, if used on the correct set of data.
I did it to myself.

My PC did not have the "Unable to open .jpg files" issue until I screwed up.
Since I know it worked before I screwed up, it should be fixable.
I am gun shy of 'other' software and the learning curve that comes with it.
As noted, I am a very poor student!

My current thoughts are, fix what once worked and call it a day.

One more time:
I really appreciate and want to thank everyone for their recommendations.
I do however want to fix what I have.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
What happens when you try this:


OK, what you need to do is try a different file viewer for .jpg files. As an experiment, try right-clicking on one and then left-click on "open with". It should show you a few options, just make sure you pick something besides Windows Photo Viewer.
 

My Computer My Computer

At a glance

Main - Windows 7 Pro SP1 64-Bit; 2nd - Window...Main - Core i7 2600K; 2nd - Core i7 920Main - 16GB Corsair Vengeance; 2nd - 12GB Cor...Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon ...
Computer Manufacturer/Model Number
Self
OS
Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
CPU
Main - Core i7 2600K; 2nd - Core i7 920
Motherboard
Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3
Memory
Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance
Graphics Card(s)
Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB
Sound Card
Both: Onboard Realtek Azalia
Monitor(s) Displays
Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon
Screen Resolution
Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon
Hard Drives
Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because)
PSU
Main - OCZ 600W Modular; 2nd - OCZ 600W
Case
Main - Thermaltake Element G; 2nd - NZXT something or other
Cooling
Main - Corsair H80; 2nd - Prolimatech Megahalems
Keyboard
Main - Razer Reclusa; 2nd - Old MS Keyboard
Mouse
Main - Logitech MX Revolution; 2nd - Old MS Mouse
Internet Speed
20Mbps Time-Warner Cable
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