Unable to Install or change anything

[Jonmoerangi]

Desktop computer

Windows XP professional
Version 2002
Service Pkt 2
Computer:
AMD Duron Processor

Hi

My problem is I am trying to install children s educational /Games from CDs

After having installed the programs,
and the programs that help run them like Adobe 6,

I have installed (8) eight different programs, of which some run, and some don't.

The main problem here is after I have turned off the computer.
Then on restarting the computer there is no educational /Games programs on the computer,

Even the short cuts I used to start the programs have gone.

Nothing in the All Programs and nothing in the Programs and Features window either.

The only programs that stayed installed were Adobe 5 & 6
........................................................................... ...........................................................

Because my son gave me this computer and he is in Afghanistan at the moment,
I checked the User Account areas and found that only the Administrator is allowed to Install or Change the settings.

I also tried to set up another user account as administrator hoping to be able to change the settings to allow myself those privileges,

Only to have the following message:
You do not have the proper privileges to change the administrator.

Also when i tried to change the time, the following message:
You do not have the proper privileges to change the System Time.
........................................................................... ..................................................

I also tried to do a complete re-install with the original OS disk
again I was denied access to do this.

This computer is not connected to the internet.

I would appreciate your help
Thank you

 

[Carl Lawrence]

It sounds to me that you have a Limited User Account.

Please follow these steps.

1. Go into the Control Panel and click on the User Accounts.

2. Go into your account and click on change account type, and hopefully you will be able to change it to Administrator.

I hope this helps you.

 

[richnrockville]

FWIW: without the password for an administrators account, you will not be able to upgrade any userid to administrator.

Rich

 

[gregrocker]

Can you ask your son for the Admin password? Then you can remove it or keep it.

You can always Clean Reinstall - Factory OEM Windows 7 if you correctly boot the installer.

There are also steps in the tutorial in blue link to rescue any files first.

 

[Jonmoerangi]

Thanks you all for your advice

My son has forgotten the password,

Any other suggestions would be most greatful

 

[gregrocker]

Then you'll need to Clean Reinstall - Factory OEM Windows 7

If you need to rescue your files using the installer there is a step showing how.

 

[Jonmoerangi]

FWIW: without the password for an administrators account, you will not be able to upgrade any userid to administrator.

Rich

The computer i'm trying to access is a

Desktop computer

Windows XP professional
Version 2002
Service Pkt 2
Computer:
AMD Duron Processor

I have now got the password - only everything I have tried has failed to allow me to access to install programs or even login using the the password,
Any more ideas please???

 

[bigmck]

I have now got the password - only everything I have tried has failed to allow me to access to install programs or even login using the the password,
Any more ideas please???

If you have the password and you can not login using it, I would say you have the wrong password.