Unable to install Update Service Pack 1

J

jimjones

New member
Local time
12:37 PM
Messages
6
Get Error Code, 8007371B.

Have run Malware Bytes and AVG anti virus.

Advice appreciated.

Thank you in advance.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
3.07 gigahertz Intel Core i7 880
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
16376 Megabytes Usable Installed Memory
Graphics Card(s)
NVIDIA GeForce GTX 660 [Display adapter]
Hard Drives
INTEL SSDSA2CW120G3 [Hard drive] (120.03 GB) -- drive 0, s/n BTPR148202DJ120LGN, rev 4PC10362, SMART Status: Healthy
Maxtor OneTouch III USB Device [Hard drive] (500.11 GB) -- drive 5, s/n 2CAV3B08
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2,
Antivirus
AVG and Malwarebytes
Browser
Fox fire
CheckSUR found and fixed a problem which could have caused the error message you got.

Please do another Check for Updates, then attempt to install ONLY the oldest update found.

If it fails, post the C:\Windows\windowsupdate.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
3.07 gigahertz Intel Core i7 880
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
16376 Megabytes Usable Installed Memory
Graphics Card(s)
NVIDIA GeForce GTX 660 [Display adapter]
Hard Drives
INTEL SSDSA2CW120G3 [Hard drive] (120.03 GB) -- drive 0, s/n BTPR148202DJ120LGN, rev 4PC10362, SMART Status: Healthy
Maxtor OneTouch III USB Device [Hard drive] (500.11 GB) -- drive 5, s/n 2CAV3B08
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2,
Antivirus
AVG and Malwarebytes
Browser
Fox fire
Hmm-
Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
3.07 gigahertz Intel Core i7 880
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
16376 Megabytes Usable Installed Memory
Graphics Card(s)
NVIDIA GeForce GTX 660 [Display adapter]
Hard Drives
INTEL SSDSA2CW120G3 [Hard drive] (120.03 GB) -- drive 0, s/n BTPR148202DJ120LGN, rev 4PC10362, SMART Status: Healthy
Maxtor OneTouch III USB Device [Hard drive] (500.11 GB) -- drive 5, s/n 2CAV3B08
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2,
Antivirus
AVG and Malwarebytes
Browser
Fox fire
cbs persist files coming
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
3.07 gigahertz Intel Core i7 880
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
16376 Megabytes Usable Installed Memory
Graphics Card(s)
NVIDIA GeForce GTX 660 [Display adapter]
Hard Drives
INTEL SSDSA2CW120G3 [Hard drive] (120.03 GB) -- drive 0, s/n BTPR148202DJ120LGN, rev 4PC10362, SMART Status: Healthy
Maxtor OneTouch III USB Device [Hard drive] (500.11 GB) -- drive 5, s/n 2CAV3B08
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2,
Antivirus
AVG and Malwarebytes
Browser
Fox fire
get an error message with I go to upload Cab file. get error invalid file. File is less then 8. I shortened name but did not help. Advice?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
3.07 gigahertz Intel Core i7 880
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
16376 Megabytes Usable Installed Memory
Graphics Card(s)
NVIDIA GeForce GTX 660 [Display adapter]
Hard Drives
INTEL SSDSA2CW120G3 [Hard drive] (120.03 GB) -- drive 0, s/n BTPR148202DJ120LGN, rev 4PC10362, SMART Status: Healthy
Maxtor OneTouch III USB Device [Hard drive] (500.11 GB) -- drive 5, s/n 2CAV3B08
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2,
Antivirus
AVG and Malwarebytes
Browser
Fox fire
The forum doesn't accept CAB files - copy them to the desktop, then rename them as .zip files and it'll work ;)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Attached please find the 2 latest Cab files.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
3.07 gigahertz Intel Core i7 880
Motherboard
Gigabyte Technology Co., Ltd. P55-USB3
Memory
16376 Megabytes Usable Installed Memory
Graphics Card(s)
NVIDIA GeForce GTX 660 [Display adapter]
Hard Drives
INTEL SSDSA2CW120G3 [Hard drive] (120.03 GB) -- drive 0, s/n BTPR148202DJ120LGN, rev 4PC10362, SMART Status: Healthy
Maxtor OneTouch III USB Device [Hard drive] (500.11 GB) -- drive 5, s/n 2CAV3B08
ST32000542AS [Hard drive] (2000.40 GB) -- drive 2,
Antivirus
AVG and Malwarebytes
Browser
Fox fire
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