Unable to install USB Controller, SM and PCI drivers

Mike Lynch

Mike Lynch

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Windows-7 Pro clean install plus Octobers Simplex were applied.

Please help!
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
More information might help.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 pro/Windows 10 ProIntel i7 860 Quad core 2.8 ghz8 gbATI Radeon HD 5770 1 gb ram
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavillion Elite HPE-250f
    OS
    Windows 7 pro/Windows 10 Pro
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF & Viewsonic
    Screen Resolution
    1920 x1080 & 1680x1050
    Hard Drives
    WD blue 1 tb & 500 gb.
    Browser
    FF of course.
    Other Info
    https://www.bestbuy.com/site/hp-pavilion-elite-desktop-intel-core-i7-processor-8gb-memory-1tb-hard-drive/9921493.p?skuId=9921493

  • At a glance

    Windows 2012 R2 Data center/Linux Minti3 9100 3.6GHz, 8M cache, 4C/4T8GB 2666MT/s DDR4 ECC UDIMM
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Poweredge T140
    OS
    Windows 2012 R2 Data center/Linux Mint
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Monitor(s) Displays
    Viewsonic
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 750 GB
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Yes!

How can I get the Drivers that are missing?

Mike
 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.
Without knowing the description of the motherboard in that computer, you're leaving us in the dark.

I'm guessing you haven't installed the current chipset driver for it.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i7-4790 3.60 GHz32 GB DDR3-1600 MHzIntegrated Intel HD Graphics 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OptiPlex 9020
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i7-4790 3.60 GHz
Memory
32 GB DDR3-1600 MHz
Graphics Card(s)
Integrated Intel HD Graphics 4600
Monitor(s) Displays
Viewsonic 32" LCD
Hard Drives
Kingston SATA 3 240 GB SSD
Internet Speed
Spectrum Internet 1000 Mbps
Motherboard info

This is from Speccy. Why it isn't formatted per the Speccy Display I haven't any idea.

Motherboard Manufacturer Hewlett-Packard Model 3398 (Intel Core i7-3770 CPU @ 3.40GHz) Chipset Vendor Intel Chipset Model Ivy Bridge Chipset Revision 09 Southbridge Vendor Intel Southbridge Model Q77 Southbridge Revision 04 System Temperature 28 °C BIOS Brand Hewlett-Packard Version K01 v03.08 Date 4/10/2019 PCI Data Slot PCI-E Gen 2 x16 Slot Type PCI-E Gen 2 x16 Slot Usage Available Data lanes x16 Slot Designation MXM Slot Characteristics 3.3V, PME Slot Number 0 Slot PCI-E Slot Type PCI-E Slot Usage Available Data lanes x1 Slot Designation X1PCIEXP1 Characteristics 3.3V, PME Slot Number 1


 

My Computer My Computer

At a glance

Microsoft Windows 7 Professional 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Two HP Desktops. One in the Laundry Room / Bed Room.
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
Hewlett-Packard 3396
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
Hanns-G
Screen Resolution
1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) ATA WDC WD40EZRX-00S SCSI Disk Device (2) HP Officejet Pro 86 USB Device (3) WD My Book 1230 USB Device
PSU
Whatever came with the CMT.
Case
HP CMT Black.
Cooling
Whatever came with the CMT.
Keyboard
Logitech K740.
Mouse
Microsoft Optical Mouse 1000.
Internet Speed
Spectrum 25Mbs.
Antivirus
WebRoot, Microsoft Security Essentials.
Browser
EDGE
Other Info
HP Officejet Pro 8600 Plus.
WD MyBook 4TB.

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i7-4790 3.60 GHz32 GB DDR3-1600 MHzIntegrated Intel HD Graphics 4600
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell OptiPlex 9020
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i7-4790 3.60 GHz
Memory
32 GB DDR3-1600 MHz
Graphics Card(s)
Integrated Intel HD Graphics 4600
Monitor(s) Displays
Viewsonic 32" LCD
Hard Drives
Kingston SATA 3 240 GB SSD
Internet Speed
Spectrum Internet 1000 Mbps
Intel chipset inf files are not drivers. They just put descriptions in device manager to make it look pretty.

:ar: View attachment hp8300.zip

expand where it says usb and see if it is showing this:

usb-xhci.jpg
 

My Computers My Computers

System One System Two

  • At a glance

    7 X64i5 84002x8gb 3200mhz
    Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i

  • At a glance

    7x64g54008gb ddr4 2400
    Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
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