Unable to install Windows 7 update kb2894854 - kb3037581

D

Drag0ntamer

New member
Local time
10:47 PM
Messages
19
I recently built a new desktop. Since installing Windows 7 64bit and running the updates I seem to be getting an update loop for the following updates...

kb2894854
kb2972107
kb2972216
kb2979578
kb3023224
kb3035490
kb3037581

It always says the updates installed successfully but when I restart the updates appear in Windows Update again and do not seem to have taken affect.

Due to this I am unable to update Windows further and receive the future updates including the free Windows 10 update.

Read many articles for possible solutions, try repair tools for Windows Update, .net cleanup tools, manual installations of the updates all to no avail.

Any help regarding this would be greatly appreciated.
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
All of those except the first one are security updates for .net framework 4.5.2

Did you install .net framework 4.5.2 ?

I don`t have a KB2894854 update, but I do have a KB2894844

Are you sure you typed it correctly ?

If you have .net framework 4.5.2 installed it will show in Programs and Features in the Control Panel

https://support.microsoft.com/en-us/kb/2901954
 
Last edited:

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Yes, I do have .net framework 4.5.2 installed.
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
I have done this to no avail unfortunately. I have attached a screenshot that shows the errors it fixes and the one it does not...
 

Attachments

  • Windows Update.png
    Windows Update.png
    9 KB · Views: 54
Last edited:

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Follow all 5 instructions in the following thread...

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

1. Installed without issue.
2. Finished without issue. Did not find any integrity violations.
3. The error is seen in my screenshot previously. Error 0x80070005
4. I was unable to upload the CBS.zip. Got the following error...

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
Sounds like the CBS.zip file may be too large - (over 8MB) if so, delete the older CBSPersist files and try again.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Same error after deleting the older CBSPersist files
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
I cannot get it smaller than 42MB. Is there anything particular in the CBS.zip that is needed?
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
In that case, probably best to upload the file to a fileshare site, and post a link OneDrive or DropBox are my preferred sites.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Found a free file hosting site. Uploaded the CBS.zip there. Here is the link...

CBS.zip
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
Let me know if this needs to be uploaded elsewhere.
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
Drag0ntamer said:
Found a free file hosting site.
Click to expand...

Both the ones I pointed you to are free, and ad-free!

The only errors in the log are ones that MS considers insignificant...
Code: 
2015-01-28 07:17:43, Info                  CSI    [EMAIL="00000297@2015/1/28:15:17:43.122"][COLOR=#0066cc]00000297@2015/1/28:15:17:43.122[/COLOR][/EMAIL] CSI Transaction @0x25b8170 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [65]"TI2.0_0:0/Package_1_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1"
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_1_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-1_neutral_LDR
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_1_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-1_neutral_LDR, PinDeployment: amd64_9b09ad4a4883fde8d656c6170b605ffc_31bf3856ad364e35_7.2.7601.22793_none_f97f953142956e6f
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_1_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-2_neutral_GDR
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_1_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-2_neutral_GDR, PinDeployment: amd64_044b9f6686e0a630707bebb6762f2e42_31bf3856ad364e35_7.2.7601.18585_none_f065f59e74c010ca
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_2_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-3_neutral_LDR
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_2_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-3_neutral_LDR, PinDeployment: amd64_9b09ad4a4883fde8d656c6170b605ffc_31bf3856ad364e35_7.2.7601.22793_none_f97f953142956e6f
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_2_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-4_neutral_GDR
2015-01-28 07:17:43, Info                  CBS    Exec: Staging Package: Package_2_for_KB2994023~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2994023-4_neutral_GDR, PinDeployment: amd64_044b9f6686e0a630707bebb6762f2e42_31bf3856ad364e35_7.2.7601.18585_none_f065f59e74c010ca
2015-01-28 07:17:43, Info                  CBS    Exec: This is a PSF Package.  Job has been saved and we are returning to client.
2015-01-28 07:17:43, Info                  CSI    [EMAIL="00000298@2015/1/28:15:17:43.153"][COLOR=#0066cc]00000298@2015/1/28:15:17:43.153[/COLOR][/EMAIL] CSI Transaction @0x25b8170 destroyed
2015-01-28 07:17:43, Info                  CBS    Exec: DPX job state saved for one or more packages, aborting the staging and install of execution.
2015-01-28 07:17:43, Info                  CBS    Perf: Stage chain complete.
2015-01-28 07:17:43, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
2015-01-28 07:17:43, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
2015-01-28 07:17:43, Info                  CBS    WER: Failure is not worth reporting [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
... is one such - there are a number of them.

CheckSUR apparently didn't complete - the log cuts off early while checking the Components store.

PLease run the CheckSUR tool again, and wait until it's completed before posting the CheckSUR.log and CheckSUR.Persist.log files again.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There are no errors in the CheckSUR log, and none in the CBS log, or the latest CBSPersist log either (which goes back to the 9th June).
Are you still seeing this behaviour?
Please post the C:\Windows\windowsupdate.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Yes I a still seeing this behavior. Perhaps I a am doing the CheckSUR wrong. Can you clarify how to do that. Here is the WindowsUpdate file.
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
CheckSUR either works, or it doesn't - you can't 'do it wrong' ;) It's working, just not finding any problems any more.

This is a little odd - not a Product type I recall seeing before in a WU log...
Code: 
2015-06-13 17:20:39:638 1084 14cc Report   * OS Version = 6.1.7601.1.0.65792
2015-06-13 17:20:39:638 1084 14cc Report   * OS Product Type = 0x00000030
2015-06-13 17:20:39:652 1084 14cc Report   * Computer Brand = EVGA INTERNATIONAL CO.,LTD
2015-06-13 17:20:39:652 1084 14cc Report   * Computer Model = To be filled by O.E.M.
,


I need to see afull copy of the report produced by the MGADiag tool

(download andsave to desktop - http://go.microsoft.com/fwlink/?linkid=52012)

Once saved, run the tool.

Click on theContinue button, which will produce the report.

To copy the report to your response, click onthe Copy button in the tool (ignore any error messages at this point), and thenpaste (using either r-click/Paste, or Ctrl+V ) into your response.x

- in your own thread, please



Please also statethe Version and Edition of Windows quoted on your COA sticker (if you have one)on the case of your machine (or inside the battery compartment), but do NOTquote the Key on the sticker!

http://www.microsoft.com/en-us/howtotell/Hardware.aspx

 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here is a copy of the MGA tool...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6RPMB-28HGT-R97RP
Windows Product Key Hash: kqe2KblEo2PamqaosFtmqmT1MGo=
Windows Product ID: 00371-841-3227743-85528
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {F9AF4E15-7074-4030-BAFA-26D7C72BB97B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F9AF4E15-7074-4030-BAFA-26D7C72BB97B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R97RP</PKey><PID>00371-841-3227743-85528</PID><PIDType>5</PIDType><SID>S-1-5-21-640833380-2675478768-3440751550</SID><SYSTEM><Manufacturer>EVGA INTERNATIONAL CO.,LTD</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.16</Version><SMBIOSVersion major="2" minor="8"/><Date>20150306000000.000000+000</Date></BIOS><HWID>3EFF3507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-841-322774-00-1033-7600.0000-0282015
Installation ID: 000124448182185140211111769755237435778151448834962520
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: R97RP
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/22/2015 8:48:13 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:10:2015 02:30
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAAADAAAAAgABAAEAhFFIq6uGCkU+O9rBsE/MIiIQqJKcc6UKHMge0Kzs

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
SRAT ALASKA A M I
MSCT ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
FPDT ALASKA A M I
FIDT ALASKA A M I
UEFI ALASKA A M I
BDAT ALASKA A M I
PMCT ALASKA A M I
SLIT ALASKA A M I
WDDT ALASKA A M I
SSDT ALASKA PmMgt
ASF! INTEL HCG
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
OS
Windows 7 64bit
The report looks fine - the Product type in the CBS must be referring to something other than the normal end-point I was expecting.

Is Windows Update still misbehaving?
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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