Unable to install Windows 7 update kb2894854 - kb3037581

[Drag0ntamer]

Yes, unfortunetly it still is.

 

[Drag0ntamer]

Still looking for help regarding this. I cannot figure out how to fix this.

 

[NoelDP]

Sorry about that!
The 80070005 error is an 'access denied' one - often caused by problems with one of the system accounts, or a system driver...

Open an Elevated Command Prompt, and run the following commands

sc sdshow plugplay
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-19" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ProfileList\S-1-5-20" /S


Copy and paste the results to your reply


Here are some instructions to make lifeeasier

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[Drag0ntamer]

This is the results I got...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc sdshow plugplay

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C
urrentVersion\ProfileList\S-1-5-18" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C
urrentVersion\ProfileList\S-1-5-19" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\C
urrentVersion\ProfileList\S-1-5-20" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
C:\Windows\system32>

 

[NoelDP]

Sorry - the forum had an argument with my One-Note software again, and removed a few spaces, rendering the last three lines inoperative...

Please repeat with these commands...

sc sdshow plugplay
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20" /S

 

[Drag0ntamer]

The following is the results...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc sdshow plugplay

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-18" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
Flags REG_DWORD 0xc
State REG_DWORD 0x0
RefCount REG_DWORD 0x1
Sid REG_BINARY 010100000000000512000000
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprof
ile


C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-19" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService

Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-20" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\Windows\system32>

 

[NoelDP]

Those values all look normal to me.

Let's have a look at the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

 

[Drag0ntamer]

Following those steps and then choosing File is not allow me to save for some reason. I did it via Action and then Save All Events As. Attached below.

 

[NoelDP]

Your NVStream service appears to be having major problems - it's part of your NVidia drivers, but most people never use it.
You can uninstall NVStream by uninstalling the GeForce Experience from the Programs listing.

That seems to be the only major problem in the logs.

 

[Drag0ntamer]

Yeah I already disabled it because of it causing slowdown in the network issues. Will uninstall it. Any other ideas how I can get these updates to complete?

 

[Drag0ntamer]

Any other ideas for me to try?

 

[gregrocker]

I would also uncheck any Nvidia in msconfig>Startup or >Services (after Hiding all MS Services), then type services.msc into Start Search box, disable any Nvidia services remaining.

 

[Drag0ntamer]

I was able to get the update that allows for the Windows 10 Upgrade. Hoping upgrading this will make this an moot issue.

 

[NoelDP]

Good luck!