Solved Unable to map drives/home LAN

antares

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Hi, I have a home wired LAN with the following configuration:
1) A Win 7x64 PC (static IP)
2) A Win 8.1x64 LAPTOP (static IP)
3) A Synology NAS (static IP)
3) A TP-LINK TL-R600VPN Wired Router connected to a cablemodem (internet access WAN) and to the switch.
4) A Trendnet 8 port switch connected to the 3 clients (PC, Laptop and NAS) and to the router (TP-LINK)

I have created a Windows Homegroup (Home/Private) from either the PC or Laptop going step by step as per these instructions and making sure that in both the PC and Laptop all requirements are met (required services, adapter settings, etc). The Homegroup is created successfully but the following issue arises:

- From the PC I can access shared files in the Laptop (by going to Windows Explorer/Network for example). From the PC I can also access the NAS shared files.
- From the Laptop, even though the Homegroup shows "Joined", I cannot access any shared file in the PC or NAS (it will show Error 53, network path not found). If I try to map a network drive (to directly access a shared folder in either the PC or NAS), it will also display an error saying that the network path cannot be found. However from the laptop I can access the NAS using the browser (Firefox, IE, etc).
vns6.jpg


So what is preventing the access to shared folders in the LAN from the laptop?

Thanks for any clue.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
Try disabling your firewall, your error code is known to be caused by a firewall. If it works firewall disabled, you have to make new rules for firewall when enabling it again.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Thanks Kari, I was ready to give up and reinstall Win8, but then I remembered that once I had my firewall (NIS2014) block NetBIOS. So I went to the firewall settings and unblocked NetBIOS and voila, now my laptop can access shared folders in my PC and my NAS, and was able to map the NAS and folders from the PC using Windows Explorer.Now the question remains, why blocking NetBIOS in the firewall causes this behavior?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
Now the question remains, why blocking NetBIOS in the firewall causes this behavior?
Homegroup and sharing between your Windows 7 computers does not need NetBIOS over TCP/IP. From Wikipedia:

NetBIOS over TCP/IP (NBT, or sometimes NetBT) is a networking protocol that allows legacy computer applications relying on the NetBIOS API to be used on modern TCP/IP networks.

In your case, I believe that as NetBIOS is enabled although not necessary and firewall blocked it, that was the reason. You might want to test this, block the NetBIOS again in your firewall, then disable NetBIOS on both Windows 8 laptop and Windows 7 desktop, reboot and see if sharing works.

Out of personal interest I just disabled NetBIOS on 4 Windows 7 and 8 computers, Homegroup and sharing worked flawlessly.

Kari
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Kari, I have my firewall's "Automatic Program Control" disabled, meaning that I'm prompted to block or allow access each time a program needs it. At the time I manually set Netbios to be blocked because for some reason the Shieldsup test with Netbios enabled made my laptop not stealth. As said, allowing Netbios in the firewall's Program rules solved my homegroup/sharing issue. I just blocked it again for testing purposes and the issue comes back again, i.e. the laptop is unable to access/map shared folders in other LAN clients (PC, NAS). Unblocking Netbios solves this again. So yes, Netbios was the issue. But then as you say "Homegroup and sharing between your Windows 7 computers does not need NetBIOS over TCP/IP", which makes this case more interesting.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
NetBIOS is a remain from pre-Vista era. It was / is needed to allow some legacy apps to connect to a TCP/IP network. As such, it is absolutely not needed in Windows 7 / 8 / 8.1 networks and homegroups.

A simple test which you can do easily and fast is to disable NetBIOS on both your Windows 8.1 laptop's NIC properties, and do the same on your Windows 7 desktop's NIC. You'll find out that both Homegroup and normal network shares work as before.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
A simple test which you can do easily and fast is to disable NetBIOS on both your Windows 8.1 laptop's NIC properties, and do the same on your Windows 7 desktop's NIC. You'll find out that both Homegroup and normal network shares work as before.
I just checked my Windows 7 PC's NIC properties and there is no Netbios component listed. I'll check my Win 8 laptop's NIC later and report back.
UPDATE: I just checked my Win8 laptop, there's no Netbios component listed in the NIC's properties.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
You sure? Check this:

2014-03-14_16h46_13.png
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Hi Kari, sorry, my bad, I was looking wrong then. My Win7 PC has the NetBIOS set to Default. I'll check my Win8 laptop later and update this post.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
NetBIOS is a remain from pre-Vista era. It was / is needed to allow some legacy apps to connect to a TCP/IP network. As such, it is absolutely not needed in Windows 7 / 8 / 8.1 networks and homegroups.

A simple test which you can do easily and fast is to disable NetBIOS on both your Windows 8.1 laptop's NIC properties, and do the same on your Windows 7 desktop's NIC. You'll find out that both Homegroup and normal network shares work as before.

Hi Kari, I just checked and you're right, disabling NetBIOS as per your instructions does not affect the laptop's being able to access shared folders in the PC. However it does affect NAS shared folder accesibility. According to Synology's [FONT=&quot]FAQ, the CIFS connection uses NetBIOS:
What network ports are used by Synology services? - Synology - Network Attached Storage (NAS)

Also, I checked again, and blocking NetBIOS with the Firewall also cripples the laptop's access to shared folders in the PC.
[/FONT]
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
OK. So sharing and Homegroup work between computers without NetBIOS but NAS requires it. My main point was to demonstrate that a network consisting of Windows 7 or later computers does not need NetBIOS. On the other hand there's no harm done when it's enabled. A relic from the past.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
OK. So sharing and Homegroup work between computers without NetBIOS.

Why does blocking NetBIOS with the firewall cripple the Homegroup and sharing?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
I have no idea.

Logically, firewall with NetBIOS blocked should block sharing only when NetBIOS is enabled.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
At any rate, thanks Kari for your support!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Dimension 8200/Personal Build
OS
Windows XP Professional SP3/Windows 7 Ultimate x64
CPU
Intel Pentium 4 3.06GHz Northwood/Intel Core i7 3770K
Motherboard
North Bridge:Intel Tehama i850(E)/Asus P8Z77-V Deluxe
Memory
2 Gb RDRAM Dual Channel/GSkill 32GB DDR3 1866
Graphics Card(s)
ATI ALL-IN-WONDER X800 XT AGP/MSI GTX 660 Ti PE
Sound Card
Voyetra Turtle Beach Santa Cruz PCI/Onboard Realtek HD
Monitor(s) Displays
Viewsonic VP230mb ViewPanel
Screen Resolution
1600x1200 32bit
Hard Drives
Western Digital 500Gb IDE drive (main drive) (XP PC)/Samsung 512GB 840 Pro Series SSD main+Western Digital Caviar Black 2 TB SATA III 7200 RPM 64 MB Cache as 2nd internal (Win 7 PC)
PSU
Dell OEM/Thermaltake Toughpower Grand 850W TPG-850M
Case
Dell OEM/Corsair Obsidian 650DW-1 Midtower
Cooling
Dell OEM/Noctua NH-D14
Keyboard
Dell Multimedia keyboard
Mouse
Logitech Cordless MouseMan® Optical M-RM63
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