unable to open up word documents

[theski232]

My friend has a LEGALLY obtained version of word 2010 and the access code for it but is unable to open up .docx sent to him but he is able open word and begin a new document, and when i did a C drive search for the Word application there wasn't one. any insight would help, Thanks.

 

[profdlp]

Does it work by opening Word, then opening the document from there?

If so, make sure .docx is associated with Word, which is located here as "WINWORD.EXE":

C:\Program Files (x86)\Microsoft Office\Office14

 

[gardenkeeper]

Is there any error report message?
If he gets the one from MS official site, he may reinstall it for another time, it seems that the doc. doesnot connect with the program effectively.