Unable to save images from Internet

mdg1525

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When I try to save a photo from the Internet, I get the error massage "The file name is not valid" even though is a .jpg file.

This is happening after my computer got infected with a virus. I installed the PC Tools Spyware Doctor with Antivirus. Everything else is running smoothly, except this problem.

Any ideas on how to solve this problem? Thanks.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
Try saving the image with a different name!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
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On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Welcome to the Forum mdg1525!

Try running an additional scan with Malwarebytes free. Your computer may still be infected. Update the data signatures before running the scan.

Malwarebytes

Some sites are disabling the right click option to "Save Picture As..." and "Copy". When attempting to save or copy a protected jpeg, etc you might get a warning that "This file is protected" or "Not for public use" or "Invalid file name", etc.

If you're sure the photo you're trying to copy is truly in the public domain and you're not violating any copyright restrictions, try using the Windows 7 Snipping Tool.

Snipping Tool - Windows 7 features - Microsoft Windows
 

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Win 7 Pro 64-bitIntel i5 2.4 Ghz8GB DDR3Intel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
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1280x800
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640Gb 7200rpm
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MSE
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Opera (primary) with IE9 backup
When I try to save a photo from the Internet, I get the error massage "The file name is not valid" even though is a .jpg file.

This is happening after my computer got infected with a virus. I installed the PC Tools Spyware Doctor with Antivirus. Everything else is running smoothly, except this problem.

Any ideas on how to solve this problem? Thanks.

A system restore might solve it
http://www.sevenforums.com/tutorials/700-system-restore.html
 

My Computer My Computer

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Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Download Microsoft Security Essentials and do a full system scan.

http://www.microsoft.com/security_essentials/

Also as suggested, get Malwarebytes and also run a full system scan.

As stated above, some sites do disable the R click save function.

Instead of R Click copy, try just dragging the image from the browser to the desktop, that works in most cases.

Also, if the problem began recently, you can try a system restore as suggested. If you know when the problem began and you are able to, restore your system to a time before the problem.
 
Last edited:

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Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1,...Intel Core 2 Duo 2.93GHzNot much with my ADHDATI Radeon HD 4350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Hell oh Well
OS
Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
CPU
Intel Core 2 Duo 2.93GHz
Memory
Not much with my ADHD
Graphics Card(s)
ATI Radeon HD 4350
Monitor(s) Displays
24" HDTV/Monitor
Screen Resolution
Blurry after a Scotch or 2
Hard Drives
1 HDD 250 GB, 1 HDD 1 TB, 3 - 1 TB Externals
Case
Don't get on my case...man :D
Cooling
I have an Air Conditioner & Diet Pepsi
Keyboard
Saitek Cyborg
Mouse
10 yr old MS optical mouse that still works
Internet Speed
Never fast enough
Antivirus
Various
Browser
Various
Which browser are you using? IE8 and firefox both will allow you to drag most images directly from the website and drop them into an open folder in explorer or to the desktop.. If you're using internet explorer and you're no longer able to do this, try resetting IE to default settings: Tools>internet options>advanced tab>reset
 
It worked

Thanks everyone for your help. I did the restore system and it works fine now. I also tried dragging the pictures into the folder with great results.

Thanks again.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
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